Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Managing Consultant - SAP (MM) Procure to Pay

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This job description highlights a career in IBM Consulting with opportunities for professional growth, collaboration with global clients, and leadership in SAP solutions. It emphasizes strategic roles, technical expertise, and project management skills required for success in the position.

Cloud System Administrator

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This job description outlines a Cloud System Administrator role with responsibilities in managing Azure and GCP cloud infrastructure, requiring expertise in networking, security, and Kubernetes. The position emphasizes collaboration, mission-critical operations, and career growth within IBM's supportive culture.

Data Engineer-Business Intelligence

Company: IBM

Location: Pune, IN

Posted Dec 20, 2025

This role involves leading IBM's innovation through system development, driving global impact with technical expertise and career growth opportunities. The position emphasizes collaboration, agile environments, and access to advanced tools, positioning candidates to shape enterprise solutions and contribute to IBM's success.

Full Stack Developer (Golang)

Company: IBM

Location: Kochi, IN

Posted Dec 20, 2025

The role involves designing scalable backend and frontend solutions, working with modern technologies, and contributing to cloud-native innovations. IBM emphasizes growth, collaboration, and continuous learning in a dynamic environment.

SAP HANA FIN-FSCM

Company: IBM

Location: Bogota, CO

Posted Dec 20, 2025

This text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration, innovation, and career growth. It highlights responsibilities involving SAP solutions, client partnerships, and technical expertise in areas like CLM and HANA. The role offers opportunities for skill development and impactful client work.

SAP Revenue Accounting and Reporting Managing Consultant

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This job posting highlights a senior SAP consultant role focused on revenue accounting and reporting solutions, requiring expertise in SAP S4HANA Finance modules, IFRS standards, and industry-specific implementations. The position emphasizes leadership in project delivery, innovation, and leveraging worldclass expertise to drive financial transformation for clients.

Digital Sales Specialist Automation Platform for UKI Market - IBM Dublin

Company: IBM

Location: Mulhuddart, IE

Posted Dec 20, 2025

The text describes a Digital Sales Specialist role at IBM, emphasizing collaborative opportunities, career growth, and impactful work. It highlights the company's commitment to innovation, client success, and professional development through excellent onboarding and learning culture.

Penetration Tester

Company: IBM

Location: Pune, IN

Posted Dec 20, 2025

The text describes IBM's infrastructure role requiring cybersecurity expertise in penetration testing, emphasizing skills in automated/manual testing tools like BurpSuite/ZAP, OWASP Top 10 vulnerabilities, and security methodology analysis for infrastructure protection.

Backend Developer

Company: IBM

Location: Bogota, CO

Posted Dec 20, 2025

The text describes a job role at IBM Consulting involving technical expertise delivery to clients, requiring skills in Java, Python, cloud technologies, and specific development frameworks.

Líder Técnico Mainframe – DB2, COBOL e Automação

Company: IBM

Location: Multiple Cities

Posted Dec 20, 2025

This text describes a career in IBM Consulting emphasizing global collaboration, innovation in hybrid cloud and AI, technical leadership in Mainframe solutions, and opportunities for career growth. It highlights impactful work with clients, technical expertise requirements, and a culture of evolution and empathy.

Application Developer-MuleSoft

Company: IBM

Location: Hyderabad, IN

Posted Dec 20, 2025

This role involves collaborating with global clients to innovate in hybrid cloud and AI, emphasizing teamwork, technical expertise, and career growth opportunities.

QA/Test Developer Intern 2026

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 20, 2025

This text describes a Business Analyst role requiring expertise in translating business processes into IT requirements, collaborating with teams, documentation, testing, and compliance. It outlines responsibilities, education requirements, and technical skills needed for HR systems and system architecture knowledge.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

Related Pages