Support For Community Involvement Jobs

Positions 1,885,810 Updated daily

Community support roles are in high demand as brands expand their online presence. With 978 openings, employers need specialists who can manage moderated spaces, analyze engagement data, and drive participation. If you can navigate Discord, Slack, or Discourse and use analytics tools like Google Analytics or Mixpanel, you’ll find a position with a defined salary.

Typical roles include Community Manager, Community Support Specialist, Engagement Coordinator, and Events Lead. Responsibilities span moderating forums, creating onboarding flows, coordinating virtual events, and reporting metrics. Tools such as Discord bot scripts, Trello, Asana, and Brandwatch are standard for tracking sentiment and engagement.

Salary transparency is crucial in this field because community work often falls under the radar of traditional compensation discussions. Knowing the exact pay range helps you negotiate, compare offers, and gauge whether a role aligns with your career goals, ultimately reducing turnover and attracting talent with the right skill set.

Sr. Client Success Manager

Company: Finalsite

Location: USA

Posted Dec 10, 2025

Finalsite's job posting highlights their mission to transform K12 education through community engagement platforms. The Senior Client Success Manager role involves managing client relationships, driving adoption, and ensuring retention. The position offers fully remote work with a focus on client advocacy and market expertise. Finalsite emphasizes diversity and equal opportunity in hiring.

Enablement Manager

Company: Apollo.io

Location: USA

Posted Dec 10, 2025

Apollo seeks a GTM Service Enablement Manager to lead training and coaching for global service teams, emphasizing leadership, operational excellence, and cross-functional collaboration to enhance customer experience and team performance.

Principal Data Scientist

Company: Gradient AI

Location: USA

Posted Dec 10, 2025

Gradient AI is seeking Principal Data Scientists to revolutionize insurance through AI-powered solutions, offering competitive compensation, flexible work arrangements, and opportunities to impact healthcare innovation. The role involves developing predictive models, collaborating with cross-functional teams, and leveraging extensive health data to enhance underwriting and patient care.

Senior Software Engineer - Claims Engine & Billing Platform

Company: Grow Therapy

Location: USA

Posted Dec 10, 2025

This job description highlights a Software Engineer role focused on developing scalable billing systems and revenue cycle solutions. The position emphasizes technical excellence, system reliability, and collaboration with cross-functional teams. Compensation details include competitive salary ranges for full-time and fully remote arrangements.

Design Engineer

Company: Vercel

Location: USA

Posted Dec 10, 2025

Vercel seeks a Senior/Staff Design Engineer to enhance user experiences and drive growth. The role offers competitive compensation, remote flexibility, and opportunities to innovate. The company emphasizes inclusivity and collaboration across teams.

Principal Security Engineer

Company: iHerb

Location: USA

Posted Dec 10, 2025

This job posting seeks a Principal Product Security Engineer to lead secure development lifecycle processes, design security frameworks, and mitigate threats. Requirements include technical expertise in security architecture, DevOps, and cloud technologies, with optional bonus qualifications in cloud security tools.

Major Account Executive

Company: GitLab

Location: EMEA,Europe,Germany

Posted Dec 10, 2025

This job description outlines a Major Account Executive role at GitLab, focusing on managing complex customer relationships, leading sales processes, and developing strategic account plans. The position requires consultative selling skills, cross-functional collaboration, and expertise in DevSecOps platforms. It emphasizes building long-term partnerships, driving product adoption, and working in an all-remote environment.

Senior Manager - Professional Services, Technical Program Management - AMER

Company: GitLab

Location: USA

Posted Dec 10, 2025

This job description highlights a senior role at GitLab focused on leading professional services technical program management, driving operational excellence, and shaping the future of DevSecOps delivery. The position emphasizes collaboration across teams, strategic alignment with business goals, and innovation in delivery frameworks.

Technical Support Engineer

Company: Zafran.io

Location: USA

Posted Dec 10, 2025

This job description highlights a customer-centric Support Engineer role at Zafran, emphasizing problem-solving in a fast-paced SaaS environment. The position involves collaboration with product teams, documentation, and process optimization, with a focus on delivering high-quality support. Zafran's mission to address cybersecurity vulnerabilities and its growth as a leading company are also mentioned.

Paralegal - Intellectual Property

Company: Ralliant

Location: USA

Posted Dec 10, 2025

The text describes a job role involving IP portfolio management, coordination of trademark and patent processes, automation through AI tools, and collaboration with legal and engineering teams. It emphasizes organizational skills, technical proficiency with IP systems, and experience with legal operations workflows.

Virtual Webmaster Intern

Company: Finalsite

Location: USA

Posted Dec 10, 2025

The text describes Finalsite's community relationship management platform for K12 schools, highlighting its global reach and remote work opportunities. It outlines a Virtual Webmaster Intern role with responsibilities like website maintenance, client collaboration, and technical support. The posting emphasizes remote work flexibility, required qualifications, and commitment to diversity and equal opportunity.

Firefox OS Integration: Windows Senior Software Engineer

Company: Mozilla

Location: Canada

Posted Dec 10, 2025

Mozilla, a nonprofit-backed tech company, has shaped the internet for 25 years by focusing on privacy, security, and open-source innovation. They seek contributors to enhance Firefox and other projects, emphasizing collaboration and diversity.

Frequently Asked Questions

What are typical salary ranges for Community Support roles by seniority?
Entry‑level positions start at $35,000–$45,000 annually, mid‑level roles command $45,000–$65,000, and senior positions can earn $65,000–$90,000 depending on company size and region.
What skills and certifications are required for community support professionals?
Core skills include community moderation, conflict resolution, content strategy, and data analysis. Certifications such as CMX Certified Community Manager, Discord Certified Moderator, or Google Analytics Individual Qualification boost credibility. Proficiency in tools like Discord, Slack, Brandwatch, Mixpanel, and Trello is essential.
Are community support roles available for remote work?
Yes, most positions offer fully remote, hybrid, or on‑site options. Companies often require reliable internet, a dedicated workspace, and availability during core hours (usually 9‑5 EST) for real‑time moderation.
What career progression paths exist within community support?
You can advance from Community Support Specialist to Community Manager, then to Senior Community Manager, Head of Community, and ultimately VP of Community or Director of Customer Experience.
What industry trends are shaping community support roles?
Current trends include AI‑driven moderation tools like Perspective API, data‑driven community insights from Brandwatch, increased focus on mental‑health‑friendly engagement, and the rise of community‑centric product development cycles.

Related Pages

© 2026 Job Transparency. All rights reserved.