Support For Community Involvement Jobs

Positions 1,885,810 Updated daily

Community support roles are in high demand as brands expand their online presence. With 978 openings, employers need specialists who can manage moderated spaces, analyze engagement data, and drive participation. If you can navigate Discord, Slack, or Discourse and use analytics tools like Google Analytics or Mixpanel, you’ll find a position with a defined salary.

Typical roles include Community Manager, Community Support Specialist, Engagement Coordinator, and Events Lead. Responsibilities span moderating forums, creating onboarding flows, coordinating virtual events, and reporting metrics. Tools such as Discord bot scripts, Trello, Asana, and Brandwatch are standard for tracking sentiment and engagement.

Salary transparency is crucial in this field because community work often falls under the radar of traditional compensation discussions. Knowing the exact pay range helps you negotiate, compare offers, and gauge whether a role aligns with your career goals, ultimately reducing turnover and attracting talent with the right skill set.

Principal - Business Finance & Analytics

Company: Airbnb

Location: USA

Posted Dec 09, 2025

Airbnb seeks a strategic finance leader to drive growth through analytics, cross-functional collaboration, and innovative insights, emphasizing impact and inclusion.

Senior Customer Marketing Manager

Company: Menlo Security

Location: North America

Posted Dec 09, 2025

Menlo Security seeks a Customer Marketing Manager to drive growth through customer advocacy programs. The role involves strategic leadership in global initiatives, emphasizing customer empathy and innovation in cybersecurity.

Staff Platform Manager - Community Experience Platforms

Company: Airbnb

Location: USA

Posted Dec 09, 2025

This text describes Airbnb's job posting for a Senior Platform Product Manager role, emphasizing the company's mission to create belonging, the impact of the role on community experiences, and commitment to diversity and inclusion. It outlines responsibilities, required expertise, and the collaborative nature of the position.

SIEM Engineer

Company: Optiv

Location: USA

Posted Dec 09, 2025

This job description outlines a SIEM Engineer role with responsibilities in security operations, system maintenance, and client support. It lists required technical skills, preferred certifications, and details about the company's benefits including remote work options and professional development opportunities.

Staff Engineer - Service Framework

Company: Airbnb

Location: USA

Posted Dec 09, 2025

Airbnb seeks a senior engineer to contribute to their infrastructure team, focusing on improving developer experience and system reliability. The role involves collaboration, innovation, and working on scalable technologies. The company emphasizes inclusivity and offers remote work options.

Principal Technical Project Manager

Company: TTEC Digital

Location: USA

Posted Dec 09, 2025

TTEC Digital seeks a Principal Technical Project Manager with extensive experience in managing large-scale projects. The role offers remote work, competitive compensation, and benefits like medical, dental, and PTO. The company emphasizes a positive work environment and career growth opportunities.

Strategy and Operations Manager - Customer Service Experience

Company: Airbnb

Location: USA

Posted Dec 09, 2025

Airbnb seeks a Community Support Experience Manager to design world-class customer support experiences, aligning with their mission to create belonging. The role involves cross-functional collaboration, data analysis, and program management, with a focus on innovation and inclusivity.

Claims Examiner

Company: Sedgwick

Location: USA

Posted Dec 09, 2025

This job posting highlights Sedgwick's commitment to meaningful work, career growth, and a caring culture. The company emphasizes work-life balance, comprehensive benefits, and recognition as a great workplace. It outlines responsibilities for a Claims Examiner role with opportunities for professional development and collaboration.

Senior Manager - Community Blueprint

Company: Airbnb

Location: USA

Posted Dec 09, 2025

Airbnb seeks a Senior Manager to lead Community Blueprint, enhancing customer experiences through data-driven strategies and cross-functional collaboration. The role emphasizes leadership in customer journey analysis, team development, and leveraging AI tools to drive business impact while working globally with diverse teams.

RFP/Proposal Writer

Company: Access Softek

Location: Canada

Posted Dec 09, 2025

This job posting seeks a skilled RFP Writer for a digital banking technology company. The role involves creating and managing RFP responses, collaborating with teams, and maintaining documentation standards. Requirements include a bachelor's degree, 2+ years of RFP experience, strong communication skills, and familiarity with fintech and AI tools. The position offers remote work, competitive compensation, and benefits like paid leave and home internet.

Senior Product Marketing Manager - Growth

Company: Dropbox

Location: Canada

Posted Dec 09, 2025

This job description outlines a Senior Product Marketing Manager role at Dropbox, focusing on growth strategies, onboarding lifecycle, monetization programs, and cross-functional collaboration. The position requires experience in B2B SaaS, PLG funnels, data-driven experimentation, and cross-functional teamwork.

RFP/Proposal Writer

Company: Access Softek

Location: USA

Posted Dec 09, 2025

This job posting seeks an enthusiastic RFP Writer with experience in digital banking technology and fintech innovation. The role involves managing RFP lifecycle, creating responses, and collaborating with teams. The company offers competitive compensation and benefits including healthcare, retirement plans, and remote work flexibility.

Frequently Asked Questions

What are typical salary ranges for Community Support roles by seniority?
Entry‑level positions start at $35,000–$45,000 annually, mid‑level roles command $45,000–$65,000, and senior positions can earn $65,000–$90,000 depending on company size and region.
What skills and certifications are required for community support professionals?
Core skills include community moderation, conflict resolution, content strategy, and data analysis. Certifications such as CMX Certified Community Manager, Discord Certified Moderator, or Google Analytics Individual Qualification boost credibility. Proficiency in tools like Discord, Slack, Brandwatch, Mixpanel, and Trello is essential.
Are community support roles available for remote work?
Yes, most positions offer fully remote, hybrid, or on‑site options. Companies often require reliable internet, a dedicated workspace, and availability during core hours (usually 9‑5 EST) for real‑time moderation.
What career progression paths exist within community support?
You can advance from Community Support Specialist to Community Manager, then to Senior Community Manager, Head of Community, and ultimately VP of Community or Director of Customer Experience.
What industry trends are shaping community support roles?
Current trends include AI‑driven moderation tools like Perspective API, data‑driven community insights from Brandwatch, increased focus on mental‑health‑friendly engagement, and the rise of community‑centric product development cycles.

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