Technical Expertise Jobs in Atlanta, GA
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Legal Data Analyst
Company: Greenberg Traurig
Location: Atlanta, GA
Posted Mar 14, 2024
<p><strong>Description<strong> <p> <p>Greenberg Traurig a global law firm currently has an excellent fulltime employment opportunity for a Legal Data Analyst We offer competitive compensation and an excellent benefits <p> <p><strong>Position Summary<strong> <p> <p>We are seeking a highly skilled Legal Data Analyst with advanced expertise in Excel and Power BI and substantial experience handling medium to large datasets As the Legal Data Analyst you will be responsible for analyzing legal data identifying patterns and extracting insightful conclusions to support legal strategies and decisionmaking processes You will work closely with various stakeholders understanding their requirements and ensuring efficient data collection methodologies are in place Our ideal candidate is a meticulous problem solver with a robust background in identifying trends within legal data and committed to providing consistent reports and updates to stakeholders <p> <p><strong>Duties amp Responsibilities<strong> <p> <ul><li>Analyzes legal data identifies patterns and extracts meaningful conclusions to support legal strategies and decisionmaking<li> <li>Assists Associates or Shareholders in researching and preparing for cases using data to create legal strategies<li> <li>Gathers and reviews court documents legal papers and other relevant data sources<li> <li>Collaborates with stakeholders to identify needs and maintains effective data collection processes<li> <li>Responds to user inquiries and requests related to legal data analysis<li> <li>Develops and implements databases and data collection systems to optimize data accuracy and quality<li> <li>Ensures data privacy and compliance with legal regulations and best practices<li> <li>Monitors and assesses trends and patterns in legal data providing regular reports and updates to stakeholders<li> <li>Designs and builds data models to interpret patterns and trends in court cases and legal information<li> <li>Tracks changes to legal data and assess the impact on reporting and analysis<li> <li>Ensures data accuracy consistency and integrity by conducting quality checks and collaborating with relevant teams<li> <li>Collaborates effectively with crossfunctional teams and stakeholders to deliver highquality results<li> <li>Performs additional duties as required<li> <ul><p><strong>Skills amp Competencies<strong> <p> <ul><li>High attention to detail outstanding organizational skills and the ability to manage time effectively<li> <li>Ability to successfully adapt to changing priorities and work demands<li> <li>Position also requires the ability to work under pressure to meet strict deadlines effectively prioritize multiple tasks<li> <li>Recognize confidential sensitive and proprietary information and maintain such information as confidential<li> <li>Strong problemsolving skills takes initiative and uses good judgment excellent followup skills<li> <li>Demonstrated knowledge of laws and regulations that impact legal analysis<li> <ul><p><strong>Qualifications amp Prior Experience<strong> <p> <ul><li>Bachelors or Masters degree in Data Science Data Analytics Computer Science Information Systems or a related field equivalent work experience may be considered<li> <li>Experience working with or in a law firm <strong>preferred<strong><li> <li>Minimum 5 years of experience where knowledge of Excel and Power BI is integral to the role<li> <li>Computer proficiency in Windowsbased software and Microsoft Office Suite applications including Word PowerPoint Excel and Outlook including writing complicated formulas to support data analysis needs requiring Excel only<li> <li>Knowledge of Azure Open AI and cognitive services a plus<li> <ul><p><b>Greenberg Traurig is an Equal Opportunity Employer and committed to diversity and inclusion in the workplace Individuals seeking employment at Greenberg Traurig are considered without regards to race color religion sex sexual orientation gender identification national origin age marital status ancestry disability veteran status or genetic information among other protected bases <b><p> <p>Exemplifying our commitment to promoting inclusion and equity across our platform the firm participates in the Mansfield Rule Certification Program Mansfield Mansfield which is facilitated by The Diversity Lab focuses on equal opportunity fairness and inclusivity The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes Utilizing the Mansfield framework the firms progress and outcomes are measured and documented through Mansfield Certification Plus Metrics In 2023 GT achieved Mansfield 60 Certification Plus We are excited about our ongoing participation in Mansfield given the programs alignment with the firms commitment to opportunities for advancement that are inclusive for everyone Providing your data during the application process helps us with achieving our goals and with meeting reportingrecordkeeping obligations under federal and state law and other legal requirements Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter Any information that you do provide will be treated confidentially<p>
Workday Reporting & Analytics Architect, Associate
Company: BlackRock
Location: Atlanta, GA
Posted Mar 14, 2024
<p><b>About this role<b> <p> <p><b>Overview <b> <p> <p>The Data Solutions and Reporting function within BlackRock People Analytics supports the global HR community and other collaborators across BlackRock for all data related to the employee life cycle <p> <p>We are looking for a <b>Reporting amp Analytics Architect<b> to join the ongoing transformation of HR reporting partnering with colleagues across HR to understand and define the intended use of people data including metrics and definitions access to reporting and related tools as well as the approach to enabling leaders within and beyond HR to enable data driven decisions <p> <p>The Architect is responsible for building and maintaining the Workday reporting infrastructure and creating scalable data models for solutions that enable insights and decision making <p> <p><strong><b>Responsibilities <b><strong> <p> <ul><li>Support a team that provides data solutions reports and dashboards by understanding multifunctional needs and usage across functions including Compensation HR Business Partners Talent Management HR Operations Diversity Equity and Inclusion DEI and Recruiting<li> <li>Work closely with HR Leadership to ensure accurate and timely access to data reports and tools in support of data driven decisions in partnership with business leaders and Talent Insights<li> <li>Determine optimal solutions for delivering data in Workday via data models using Workday Prism Analytics and Adaptive<li> <li>Partner closely with collaborators inside and outside of HR eg Finance to understand complex reporting requirements and create complex custom reports matrix composite advanced etc<li> <li>Collaborate with internal clients to incorporate testing and feedback into the development lifecycle partner with clients postproduction to ensure continued adoption of delivered solutions<li> <li>Keep up to date with Workday updates and plan for changes per future releases<li> <li>Develop tactical and longterm data models that are scalable and adaptable to evolving HR changes<li> <li>Implement risk and controls into all solutions demonstrate solid understanding of data privacy and BlackRock data security requirements<li> <li>Manage integrations between Workday Prism Workday Adaptive and external data sources that are brought into Workday Prism<li> <ul><p>This role will require strong relationships with colleagues across HR Platforms amp Infrastructure Operations Business Partners Talent Compensation as well as across BlackRock Corporate functions including Finance Risk Compliance Legal etc to identify prioritize design execute and drive adoption of selfservice analytics tools and building organizational capabilities in driving databased decisions <p> <p>Success will be achieved through supporting a team that provides partnership to the global HR function Beyond your immediate team and colleagues you will have the opportunity to influence a geographically diverse team consisting of a broad range of HR colleagues with varying data capabilities We will look to you to counsel this distributed team on how to lead and apply data to drive decisions <p> <p><strong><b>Qualifications <b><strong> <p> <ul><li>3+ years of relevant experience building and delivering impactful HR Data Reporting and Dashboard solutions<li> <li>2+ years of using Workday Prism Analytics<li> <li>Ability to manage work with the utmost level of confidentiality and discretion<li> <li>Advanced knowledge of Workday Reporting and Dashboarding<li> <li>Solid data visualization and storytelling skills to effectively communicate insights and influence decisions<li> <li>Business sense accuracy and attention to detail<li> <li>Adaptable logical and capable of flexing solutions to changing demands<li> <li>Strong problemsolving skills including the ability to effectively address any issue in collaboration with others as appropriate ability to proactively anticipate problems and opportunities and confidence to use initiative to pursue solutions<li> <li>Ability to think about endtoend processes especially the user experience to deliver on business as well as technical outcomes<li> <li>Strong verbal and written communication skills<li> <ul><p><b>Our benefits<b> <p> <p>To help you stay energized engaged and inspired we offer a wide range of benefits including a strong retirement plan tuition reimbursement comprehensive healthcare support for working parents and Flexible Time Off FTO so you can relax recharge and be there for the people you care about <p> <p><b>Our hybrid work model<b> <p> <p>BlackRocks hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees while supporting flexibility for all Employees are currently required to work at least 4 days in the office per week with the flexibility to work from home 1 day a week Some business groups may require more time in the office due to their roles and responsibilities We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation As a new joiner you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock <p> <p><b>About BlackRock<b> <p> <p>At BlackRock we are all connected by one mission to help more and more people experience financial wellbeing Our clients and the people they serve are saving for retirement paying for their childrens educations buying homes and starting businesses Their investments also help to strengthen the global economy support businesses small and large finance infrastructure projects that connect and power cities and facilitate innovations that drive progress <p> <p>This mission would not be possible without our smartest investment the one we make in our employees Its why were dedicated to creating an environment where our colleagues feel welcomed valued and supported with networks benefits and development opportunities to help them thrive <p> <p>For additional information on BlackRock please visit blackrock | Twitter blackrock | LinkedIn wwwlinkedincomcompanyblackrock <p> <p>BlackRock is proud to be an Equal Opportunity and Affirmative Action Employer We evaluate qualified applicants without regard to race color national origin religion sex sexual orientation gender identity disability protected veteran status and other statuses protected by law <p> <p>BlackRock will consider for employment qualified applicants with arrest or conviction records in a manner consistent with the requirements of the law including any applicable fair chance law<p>
Solutions Architect
Company: FLEETCOR
Location: Atlanta, GA
Posted Mar 14, 2024
<p><strong>What We Need<strong> <p> <p>FLEETCOR is currently looking to hire a Solutions Architect within our CORPAY division This position falls under our CORPAY Cross Border line of business and is located in Canada <p> <p><strong>How We Work<strong> <p> <p>As a Solutions Architect you will be expected to work in a remote environment FLEETCOR will set you up for success by providing <p> <ul><li> Companyissued equipment<li> <ul><p><strong>Role Responsibilities<strong> <p> <p>The responsibilities of the role will include <p> <p><strong>Role Responsibilities <strong> <p> <ul><li>Playing an integral part of the velocity reliability and scalability of Corpay systems and software development projects <li> <li>Establishing collaboration and communication between leaders architects developers to clear ambiguity and drive technology decisions<li> <li>Owning vital relationships both up and downstream of the software development teams to ensure delivery<li> <li>Analyzing current and future technologies used within the company to determine the ways and means to deliver products and services correctly and safely<li> <li>Formulating and documenting a comprehensive technical roadmap that aligns with the organizations objectives and longterm strategy<li> <li>Building and maintaining robust and scalable code to support innovative features<li> <li>Making highlevel design choices and frame technical standards<li> <li>Guiding and coordinating software and systems engineers on technical designs<li> <li>Designing and documenting software and systemlevel requirements for productbased systems on both onprem and cloud infrastructures<li> <li>Ensuring systems designs meets the initial and progressing business requirements<li> <li>Assessing risks anticipate bottlenecks provide escalation and drive outcomes<li> <li>Planning and for future scalability and obsoleting of older technologies<li> <ul><p><strong>Essential Abilities and Attributes<strong> <p> <ul><li>Solid understanding of software design principles with demonstrated analytical and problemsolving skills<li> <li>Understanding of industry trends and relevant technologies and security practices<li> <li>Dedicated to quality and customer satisfaction persistent drive towards achieving project goals<li> <li>Interpersonal skills that demonstrate collaboration facilitation influencing and negotiating<li> <li>Understanding of Rest APIs integrations and distributed computing models<li> <li>Understanding of data streaming and messaging technologies like Kafka and RabbitMQ<li> <li>Break down tasks to meet deadlines and business goals<li> <li>Ability to apply your experience to new and evolving environments<li> <li>Possess a broad understanding of technology and financial services business operations and can provide technical requirements to business opportunities<li> <ul><p><strong>Qualifications<strong> <strong>amp Skills<strong> <p> <ul><li>5+ years experience in software system architecture<li> <li>7+ years experience in software engineering<li> <li>Expertise in strongly typed compiled languages such as C Java Go Rust<li> <li>Expertise in frontend development<li> <li>Advanced knowledge of relational and nonrelational databases<li> <li>Experience in financial industry payments foreign exchange fintech is a plus<li> <li>Experience with event and messagebased systems<li> <li>Experience working across verticals within and outside the organization<li> <li>Knowledge of Docker and using containers in the deployment lifecycle is a plus<li> <li>BS in Computer Science Engineering or equivalent experience<li> <ul><p><strong>Benefits amp Perks<strong> <p> <ul><li>Medical Dental amp Vision benefits available the 1st month after hire <li> <li>Automatic enrollment into our 401k plan subject to eligibility requirements <li> <li>Virtual fitness classes offered companywide <li> <li>Robust PTO offerings including major holidays vacation sick personal amp volunteer time <li> <li>Employee discounts with major providers ie wireless gym car rental etc <li> <li>Philanthropic support with both local and national organizations <li> <li>Fun culture with companywide contests and prizes <li> <ul><p><strong>Our Company amp Purpose<strong> <p> <p>FLEETCOR is a global leader in business payments laser focused on developing smarter ways for businesses to pay their expenses Since 2000 FLEETCOR has developed innovative digital solutions that help businesses better track manage and pay their expenses Today FLEETCOR is an SampP 500 company with hundreds of thousands of customers using our products in over 100 countries Companies of all sizes industries and geographies rely on our product portfolio to manage spending more quickly efficiently and securely than ever before <p> <p>We embrace a culture grounded in five key values integrity collaboration innovation execution and people These values offer you the opportunity to thrive amp grow through career development volunteer community and wellness initiatives This allows you to create a balance between professional goals and personal achievement <p> <p>FLEETCOR is also committed to building and nurturing a culture of diversity inclusion equality and belonging by <p> <ul><li>Welcoming people of different backgrounds cultures ethnicities genders and sexual orientations <li> <li>Empowering our people to share their experiences and ideas through open forums and individual conversations and<li> <li>Valuing each persons unique perspectives and individual contributions<li> <ul><p>Embracing diversity enables our people to make the difference as FLEETCOR and its more than 8000 employees continue to shape the future of global payments Learn more by visiting wwwFLEETCORcom or following FLEETCOR on LinkedIn <p> <p><strong>Equal OpportunityAffirmative Action Employer<strong> <p> <p>FLEETCOR is an Equal Opportunity Employer FLEETCOR provides equal employment opportunities to all employees and applicants without regard to race color gender including pregnancy religion national origin ancestry disability age sexual orientation gender identity or expression marital status language ancestry genetic information veteran andor military status or any other group status protected by federal or local law If you require reasonable accommodation for the application andor interview process please notify a representative of the Human Resources Department <p> <p>For more information about our commitment to equal employment opportunity and pay transparency please click the following links EEO and Pay Transparency <p> <p><strong>Other details<strong> <p> <ul><li> Job Family IT<li> <li> Job Function Architecture<li> <li> Pay Type Salary<li> <li> Employment Indicator Employee<li> <ul><p>Apply Now<p>
Senior Legal Counsel - Employment
Company: PrizePicks
Location: Atlanta, GA
Posted Mar 14, 2024
<div> <p><span>At PrizePicks we are the fastest growing sports company in North America as recognized by Inc 5000 As the leading platform for Daily Fantasy Sports we cover a diverse range of sports leagues including the NFL NBA and Esports titles like League of Legends and CounterStrike Our team of over 400 employees thrives in an inclusive culture that values individuals from diverse backgrounds regardless of their level of sports fandom Ready to reimagine the DFS industry together <span><p> <div> <p><span>PrizePicks is looking for a <strong>Senior Legal Counsel<strong> <strong> Employment<strong> to help support the PrizePicks legal department by providing advice and counseling to management and People Ops on a broad range of employment issues including recruiting hiring vendor onboarding employee relations disciplinary actions employment agreements and restrictive covenants leaves of absence employment law compliance and severance This position will also assist in general legal research and advice to business departments in the company<span><p> <p><br ><b>What youll do<b> <p><ul><li><span>Provide expert legal advice and guidance on a variety of employment law issues including but not limited to wage and hour laws workplace safety antidiscrimination laws complex Family Medical Leave issues and other related employment law matters<span><li> <li><span>Assist in the management of employmentrelated claims and litigation Respond to prelitigation demands and agency charges<span><li> <li><span>Review and provide guidance or advisory memos relative to client employment contracts severance agreements and nondisclosure agreements<span><li> <li><span>Advise People Ops and executive leadership on the investigation of employee complaints ensuring timely resolution and appropriate reporting<span><li> <li><span>Conduct investigations make recommendations for resolving investigations and create documents necessary to execute and follow through on disciplinary processes resulting therefrom<span><li> <li><span>Consult with People Ops and other business departments regarding employmentrelated policies and guidance to ensure compliance with policies and related laws<span><li> <li><span>Consult with other business departments on employee training and tools to guide company employees and consultants in employment law compliance and best practices<span><li> <li><span>Issue spot for the company on employment law issues including developments and changes in the law provide summaries and recommendations to People Ops and other departments<span><li> <li><span>Remain uptodate on relevant industry consumer protection and advertising laws and regulations to ensure an ongoing ability to provide sound advice<span><li> <li><span>Various other ad hoc employment issues and projects including offer letters guides and procedures internal controls and templates<span><li> <li><span>Assist with general legal matters as directed by the SVP of Legal amp Compliance<span><li> <ul><p><b><span>What you have<span><b> <p><ul><li><span>59 years of legal experience in employment law<span><li> <li><span>Prior experience <em>preferred <em>in sports sports entertainment technology andor gamingrelated businesses<span><li> <li><span>Prior Experience working with corporate human resources departments<span><li> <li><span>Subject matter expertise in all areas of employment law with particular emphasis on Title VII ADA ADEA FMLA various discrimination laws and state law equivalents<span><li> <li><span>Strong team player confident in working with others in crossfunctional capacities and comfortable reporting to executivelevel supervisors<span><li> <li><span>Having a background andor working knowledge of the DFS industry is a plus<span><li> <li><span>JD from an accredited law school<span><li> <li><span>License to practice law in at least one state of the United States of America<span><li> <li><span>Residence in or near Atlanta Georgia or willingness to relocate<span><li> <ul><p><b>Where youll live<b> <p><ul><li><span>Residence in or near Atlanta Georgia or willingness to relocate<span><li> <ul><p><br ><b>Benefits youll receive<b> <p><p><span>In addition to your great compensation package company subsidized medicaldentalvision coverage plans and matching 401k well shower you with perks including <span><p> <ul><li><span>Companysubsidized medical dental amp vision plans <span><li> <li><span>401k plan with company match<span><li> <li><span>Stock options and biannual bonus<span><li> <li><span>Uncapped PTO to encourage a healthy worklife balance 2week MINIMUM required<span><li> <li><span>Generous paid leave programs including 16week paid parental leave and disability benefits<span><li> <li><span>Workplace flexibility and modern work schedules focused on getting the job done not hours clocked<span><li> <li><span>Companywide inperson events and team outings<span><li> <li><span>Lifestyle enhancement program<span><li> <li><span>Company equipment provided Windows amp Mac options<span><li> <li><span>Annual performance reviews with opportunities for growth and career development<span><li> <ul><div> <p><span><strong>You must be authorized to work for any employer in the US We are unable to sponsor or take over sponsorship of an employment Visa at this time <strong><span><p> <p><span><em><span>PrizePicks is an Equal Opportunity Employer All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status<span><em><span><p> <div>
IT Networking Specialist
Company: Chick-fil-A, Inc.
Location: Atlanta, GA
Posted Mar 14, 2024
<p><strong>Overview<strong> <p> <p>Support Now is an essential subdepartment of Field Operations We provide support to our corporate users and quickservice restaurants by making it easy for our Operators Team Members and Staff to get answers solve problems and identify opportunities We measure success by the speed accuracy and experience we provide The services we offer include general business support IT and operation support systems and application support networking support and many other technologies that are utilized by our Franchisees We also focus on continuous improvement strategy and insights to make things better for today and where ChickfilA is headed tomorrow <p> <p>Specialist Support Now Network role is focused on advanced WANLAN troubleshooting technical coaching and training of network support team proactive monitoring and auditing of the ChickfilA network and resolving chronic network issues at ChickfilA restaurants The Specialist role works with senior leaders across the company This role is focused on supporting ChickfilA Operators staff an escalation point for analysts within help desk teams by troubleshooting network issues as well as triaging these issues by collaborating with vendor business partners This role works closely with Digital Transformation Team on tool improvement which aids in quickly identifying the network health of a restaurant In addition this role works with Operators business partners and likeminded professionals to ensure Grand Openings network performances are healthy prior to day one of operations This role requires an ambitious activator driven leadership attributes and a high ownership mentality to hallmark success on this team <p> <p>If you are passionate about joining a championship team that focuses efforts on making it easy with care Support Now is the place for you <p> <p><strong>Responsibilities<strong> <p> <ul><li>Receive escalations from other Support Now team members<li> <li>Support LAN and WAN infrastructure<li> <li>Implement audits and configurationlevel changes<li> <li>Provide realtime and scheduled technical coaching to analysts suppliers andor network specialists<li> <li>Specialized project work for IT and help desk team<li> <li>Support network rollouts and change requests<li> <li>Owner of chronic network restaurant process<li> <li>Participate in knowledge management and publish selfservice articles<li> <li>Provide support feedback to business partners Suppliers<li> <li>Oncall for afterhours network escalations<li> <li>Saturdays rotation<li> <li>Special project assigned by leadership<li> <li>Develop and grow technical skills by attending regular meetings and training activities<li> <li>Recommend process and procedure enhancements where appropriate<li> <li>Responsible for understanding and following all support processes and procedures<li> <li>Backup to Senior Network Specialist<li> <ul><p><strong>Minimum Qualifications<strong> <p> <ul><li>35 years of relevant IT experience<li> <li>Experience with continuous process improvement project and process management and vendor management<li> <li>In process to earn CompTIA Network+ Certification<li> <li>In process to earn CCNA certification within next 12 months<li> <ul><p><strong>Preferred Qualifications<strong> <p> <ul><li>Bachelors Degree in Business Technology or related field<li> <li>35 years of relevant work experience<li> <li>Juniper certification preferred<li> <li>Experience with software or hardware troubleshooting understands network routing protocols and project management<li> <li>Restaurant experience a plus<li> <li>Preferred CCNA Fortinet Network Security CompTIA Network Plus OSI Model Knowledge and Certified Wireless Network Administrator<li> <li>Knowledge OSI model KEVLAR network firewall and routing WiFi knowledge and understanding of ChickfilAs standard suite of work solutions Word Excel PowerPoint<li> <li>Skills technical proficiencies that are learned through job training eg proficient in collecting and analyzing complex data outstanding verbal and written communication skills<li> <li>Abilities The capacity to apply knowledge and skills as well as characteristic attributes eg ability to use good reasoning to interpret data ability to build strong relationships<li> <ul><p><strong>Minimum Years of Experience<strong> <p> <p>3 <p> <p><strong>Travel Requirements<strong> <p> <p>5 <p> <p><strong>Preferred Level of Education<strong> <p> <p>Bachelors Degree<p>
Engineering Operations Manager 2
Company: Computacenter
Location: Atlanta, GA
Posted Mar 14, 2024
<p><b>About the role<b> <p> <p>As the Operations Manager 2 you will manage the Integration Center Technical Engineering function You will manage and oversee the technical operations of the engineering teams You will be responsible for people management PampL coaching and performance reviews and liaising with the sales team <p> <p><b>What youll do<b> <p> <ul><li>Embrace and support Computacenters mission and core values<li> <li>Ensure the engineering team operates at peak efficiency by supervising organizing directing and training employees and establishing monitoring and managing operation goals<li> <li>Train and manage a team to solve daytoday operational issues and reach short and longterm performance goals<li> <li>Oversee daily operations <li> <li>Review and prepare processes procedures and action plans while ensuring productivity quality and customer service standards are met<li> <li>Maintain a safe and healthy work environment by establishing following and enforcing standards and procedures and complying with legal regulations<li> <li>Ensure Issues that cannot be resolved are escalated to management promptly<li> <li>Provide excellent customer service and ensure customer satisfaction<li> <li>Continually assess resource requirements<li> <li>Maximizing opportunities to develop the service and reduce costs<li> <li>Accountable for own PampL and understanding how this contributes to the overall department PampL<li> <li>Customer interaction through Managers attending review meetings with Managers and Customers where relevant<li> <li>Strong presentation skills<li> <li>Drive Continual Improvement plans<li> <li>The support of service integration new business activities projects or the expansion of services support Contracted Services through contract renewals<li> <li>Actively managing Service Quality and ensuring service excellence ethos promoted<li> <li>Supporting GSD Objectives and Strategy<li> <li>The standardization of processes and procedures<li> <li>Contributing to the GSD ISO obligations if applicable<li> <li>SLA KPI OPI achievement<li> <li>Effectively escalates issues and opportunities<li> <li>Conduct employee training one on one management and coaching performance reviews coaching and counselling for direct reports<li> <li>Partners with business leaders to deliver human resources services that support company objectives and that are consistent with Winning Together values<li> <ul><p><b>What you have<b> <p> <ul><li>Bachelors degree or equivalent experience<li> <li>5+ years of management experience in Technical Operations<li> <li>Legally eligible to work in the United States<li> <li>Experience using an ERP system with MRP amp MPS capabilities<li> <li>Proven track record of work experience in a challenging commercial environment<li> <li>Proven commercial acumen<li> <li>Good working knowledge of relevant functional systems<li> <li>Experience in dealing with and influencing multitier management<li> <li>Experience of developing best practice policies and procedures for functional area<li> <li>People Management experienceTraining<li> <li>Managing a result orientated operation<li> <li>Able to meet the physical requirements of the usual and customary methods of performing the job functions including a variety of standing sitting and walking throughout the day significant stooping kneeling crouching andor crawling repeated twisting at the torso while lifting and pulling inventory from shelves regular lifting of up to 50 pounds<li> <li>Effective team building skills<li> <li>Excellent listening skills<li> <li>Strong analytical skills<li> <li>Exceptional verbal and written communication skills<li> <li>Ability to create and implement effective processes amp procedures<li> <li>Strong Microsoft Office skills highly proficient in Excel eg Excel formulas Vlookups pivot tables and has skill in preparing tables graphs and charts<li> <li>Must possess strong results and goaldeadlineoriented work ethic and a high attention to detail<li> <li>Excellent organizational skills with the ability to develop and bring to completion multiple assignments concurrently<li> <ul><p><b>What you can expect<b> <p> <p>Theres so much more to enjoy about being at Computacenter than just having a rewarding career In addition to offering competitive compensation plans and longterm career opportunities we provide an attractive mix of benefit plans to contribute to your good health future financial security and peace of mind <p> <p><b>About us<b> <p> <p>Computacenter is a leading independent technology partner trusted by large corporate and public sector organizations We help our worldrenowned customers to source transform and manage their IT infrastructure to deliver digital transformation enabling users and their business Were a public company quoted on the London FTSE 250 CCCL and employ over 20000 people worldwide In the US we support some of the countrys bestknown businesses with regional hubs in San Francisco and Irvine CA Norcross GA Plano TX and New York City and Integration Centers in Silicon Valley and Atlanta wwwcomputacentercomus<p>
Principal Cloud Engineer
Company: Invesco
Location: Atlanta, GA
Posted Mar 14, 2024
<p>As one of the worlds leading asset managers Invesco is dedicated to helping investors worldwide achieve their financial objectives By delivering the combined power of our distinctive investment management capabilities we provide a wide range of investment strategies and vehicles to our clients around the world <p> <p>If youre looking for challenging work smart colleagues and a global employer with a social conscience come explore your potential at Invesco Make a difference every day <p> <p><strong><b>Job Description<b><strong> <p> <p><b>Duties<b> <p> <ul><li>Design a secure Cloud Foundation repeatable cloud patterns templates andor accelerators to enable faster adoption of cloud services<li> <li>Develop Infrastructure as Code and CICD pipelines to automate infrastructure provisioning<li> <li>Consult with application teams to develop an infrastructure design that is aligned with the architecture and standards of the Company Ensure appropriate sizing of solutions technology fit and Disaster Recovery are assessed and accounted for<li> <li>Maintain current understanding of AWS cloud services evaluating the value of new capabilities and prioritizing accordingly<li> <li>Consult advise and lead the implementation of cloud practices and services<li> <li>Mentor and educate the client community on Cloud Adoption Operating GuidelinesPrinciples and Cloud ServicesSolutions<li> <li>Provide technical mentoring and knowledge transfer to other Cloud CoE resources<li> <li>Build a strong relationship and rapport with key stakeholders including business partners application leads and other Infrastructure functions Engineering Operations etc<li> <li>Provide technical leadership across the infrastructure organization collaborating on designs and specifications for multifunctional technical solutions<li> <li>Keep abreast of current developments and trends in cloud and assigned business domain through networking continuing education and industrytechnology publications<li> <ul><p><b>Requirements<b> <p> <ul><li>Must have a Bachelors degree in Computer Science or related technical field plus 6 years of progressive experience in application development or software engineering roles supporting technical infrastructure<li> <ul><ul><li>In the alternative employer will accept a Masters degree plus 4 years of experience in application development or software engineering roles supporting technical infrastructure<li> <ul><ul><li>Must have 2 years of experience with the following <ul><li>Cloud engineering and adoption<li> <li>Building Infrastructure as Code using CloudFormation andor Terraform<li> <li>Utilizing technical knowledge of AWS services including IAM EC2 S3 RDS EKS Lambda API Gateway Redshift Sagemaker Elasticsearch Athena Glue and Kinesis<li> <li>Python<li> <li>Containerization with Kubernetes<li> <li>Agile and DevOps operating models<li> <li>Securing cloud applications data and infrastructure<li> <li>Redefining legacy applications into a cloudnative architecture<li> <li>CICD and Bitbucket Pipelines<li> <ul><li> <ul><ul><li>Must have at least 2 of the following certifications AWS Certified Solution Architect HashiCorp Certified Terraform Associate and Certified Kubernetes Administrator CKA<li> <ul><ul><li>Position may be eligible to work hybridremotely but is based out of and reports to Invesco offices in Atlanta GA Must be available to travel to Atlanta GA regularly for meetings and reviews with manager and project teams within 24hours notice <li> <ul><p>Apply online or email resume to Niamh McNamee Global Mobility Specialist NiamhMcNameeinvescocom <p> <p>IVZCSO <p> <p>LIDNI <p> <p><strong><b>Full Time Part Time<b><strong> <p> <p>Full time <p> <p><strong><b>Worker Type<b><strong> <p> <p>Employee <p> <p><strong><b>Job Exempt Yes No<b><strong> <p> <p>Yes <p> <p><strong><b>Workplace Model<b><strong> <p> <p>At Invesco our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value As a fulltime employee compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week with two days working outside an Invesco office <p> <p><strong><b>Whats in it for you<b><strong> <p> <p>Our people are at the very core of our success Invesco employees get more out of life through our comprehensive compensation and benefit offerings including <p> <ul><li>Flexible paid time off<li> <li>Hybrid work schedule<li> <li>401K matching of 100 up to the first 6 with a discretionary supplemental contribution<li> <li>Health amp wellbeing benefits<li> <li>Parental Leave benefits<li> <li>Employee stock purchase plan<li> <ul><p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job The job holder may be required to perform other duties as deemed appropriate by their manager from time to time <p> <p>Invescos culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices We are proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race creed color religion sex gender gender identity sexual orientation marital status national origin citizenship status disability age or veteran status Our equal opportunity employment efforts comply with all applicable US state and federal laws governing nondiscrimination in employment<p>
Senior Manager, Product Development
Company: Global Payments Inc.
Location: Atlanta, GA
Posted Mar 14, 2024
<p>Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results We are driven by our passion for success and we are proud to deliver bestinclass payment technology and software solutions Join our dynamic team and make your mark on the payments technology landscape of tomorrow <p> <p><strong>Summary of This Role<strong> <p> <p>Manages the analysis programming and testing activities for system andor software application development and service support to include feasibility studies time and cost estimates and the establishment and implementation of new or revised software applications andor systems Advises and confers with team members on administrative policies and procedures technical problems priorities and methods Consults with team members in other areas to coordinate crossfunctional activities Oversees the effective development and implementation of programs to ensure that all software applications meet minimum organization standards and enduser requirements Administers change control process for zero defect system development Ensures adequate application testing prior to implementation <p> <p><strong>What Part Will You Play<strong> <p> <ul><li>Leads and develops a highly technical team supporting application system development production support and testing on a daytoday basis<li> <li>Manages work and projects on a daytoday basis of a team supporting mainframe distributed or other applications system development and testing Tracks and acts upon work progress Reviews and audits the technical work of members of the team May manage work undertaken by contractors or third parties Ensures compliance with development and other processes<li> <li>Provides input into Divisional plans and budgets Manages resource allocation within the team on a daytoday basis<li> <li>Understands clients current needs Communicates with other technical and business teams on daytoday work and project delivery Works to support and develop positive relationships between teams May represent the team on client calls translating technical explanations and resolutions into business terms<li> <li>Works within established compliance and governance procedures Supports team members with compliance issues Ensures that application development and production support processes and practices are compliant with corporate and regulatory standards both domestic and international<li> <li>Supports a continuous improvement mindset Manages recommendations for improvements and encourages team to do likewise<li> <li>Provide technical guidance to Global Payments systems customer requirements and professional practice team members on technical issues<li> <li>Not an exhaustive list other duties as assigned<li> <ul><p><strong>What Are We Looking For in This Role<strong> <p> <p><b>Minimum Qualifications<b> <p> <ul><li>Bachelors Degree<li> <li>Relevant Experience or Degree in related field of study from an accredited university is required however relevant experience in lieu of a degree may be considered<li> <li>Typically a minimum of 12 years<li> <li>related professional experience including a minimum of 34 years experience in a supervisory position<li> <ul><p><b>Desired Skills amp Capabilities<b> <p> <ul><li>7+ years of experience in leading application development teams preferably with a focus on Object oriented technologies like java net etc<li> <li>Expertise in cloud architecture and cloud solutions preferably AWS<li> <li>Experience with microservices architecture object oriented design patterns and deployment model with Docker or Kubernetes<li> <li>Strong problem solving skills and ability to adapt based on the requirements<li> <li>Experience in designing high latency and low throughput applications<li> <li>Experience with observability and monitoring aspects of production applications<li> <ul><p>Global Payments Inc is an equal opportunity employer <p> <p>Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race color religion sex including pregnancy national origin ancestry age marital status sexual orientation gender identity or expression disability veteran status genetic information or any other basis protected by law Those applicants requiring reasonable accommodation to the application andor interview process should notify a representative of the Human Resources Department<p>
Client Success Manager
Company: American Software, Inc.
Location: Atlanta, GA
Posted Mar 14, 2024
Microsoft Dynamics, Salesforce) and other Microsoft Office applications • Preferred but not required; experience working within Gainsight Customer Success Solutions • Leader by example, consistently demonstrating commitment to core values of passion, accountability, curiosity, and teamwork Other responsibilities will include, but are not limited to: • Understanding our clients' business challenges, needs, and drivers to help identify where our solutions can align to help them achieve their goals • Discuss current issues, challenges, and concerns regarding our clients' services and solutions • Develop personalized success plans for each client that identify and prescribe appropriate activities to support the client's needs to drive long-term success • Be a client advocate, providing feedback to internal teams • Identify opportunities to further improve the client experience, report to management on areas of improvement • Strengthen our relationship with our clients for an ongoing and successful partnership • Navigate the client's organization to deepen strong relationships with key decision-makers • Provide high satisfaction and a great client experience • Partner with our sales, business consultants, professional services, customer support, product and marketing teams to drive clients toward value attainment and client satisfaction throughout the client lifecycle • Support the Marketing teams with client communication initiatives such as client newsletters, webinars, social media, references, and case studies to improve our overall interactions with clients Requirements • 2-5 years of sales, service, consulting, or similar client-facing business experience • 2-5 years of experience in a SaaS environment • Location requirements • Supply chain industry expertise preferred • Bachelor's degree or equivalent experience • Travel for internal and client onsite meetings as required post pandemic (25% travel) • Deep industry expertise in supply chain, understanding of challenges and business process, with best practices to overcome them • Knowledge of supply chain planning systems functionality and technology • Technical savvy, ability to understand enterprise architecture environments • Preferred but not required: has experience working within Logility, Inc. solutions • Experience in account management; ability to grow and retain accounts, build executive relationships, ability to identify organizational structure, and quickly identify, and communicate potential risks and issues • Strong client relationship skills; confidence to target and build new relationships • Client focused; self-driven and passionate about working with clients, empathy towards client concerns • Strong influencing and negotiation skills • Experience leading effective cross-functional teams by demonstrating strong communication, listening, team building, and conflict management skills • Consultative style; personable with natural problem-solving abilities, critical thinker with the ability to solve complex problems independently • Analytical and data-driven; ability to translate analysis of complex data into meaningful information • Communicates clearly and with authority, verbally, as well as written communication • Strong presentation skills and executive presence; effectively present business concepts and communicate to all levels of an organization • Proactive with a strong eye for detail • Organizational skills; ability to define a client success plan with very minimal guidance • Excellence oriented; committed to performance • Demonstrated discretion; ability to work with confidential information • Proficiency using a CRM tool (i.e. The CSM will need to regularly track client product usage, stakeholder engagement, and other touch point parameters, generate reports, and present your client portfolio behavior and performance to senior management. This individual will need to understand and present the Logility Value proposition of our Services, Solutions, Cloud, and educational offerings and employ a consultative approach to achieve quantifiable results and drive outcomes for our clients. This individual will need to track client activities and flag red alerts to higher management while collecting, updating, maintaining, and analyze key client health metrics to accurately monitor clients' health and risk of churn. They will work with current clients to assure they are getting maximum value out of the solution by understanding their strategic growth plans, technology strategy, and their industry market dynamics. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visitwww.logility.com. Logility is a wholly-owned subsidiary of American Software, Inc. (NASDAQ: AMSWA). Responsibilities: The role of the Client Success Manager (CSM) is the qualified individual that engages with existing clients, acutely assesses their needs, strategically works with all teams across the organization to align the use of our solutions and services to achieve those needs and ensures that the client attains their expected outcomes by tactically and proactively taking actions to guide the client toward realizing business value from our solution(s).
Project Engineering Manager
Company: Americold Logistics, LLC
Location: Atlanta, GA
Posted Mar 14, 2024
EOE/AA M/F/D/V DFW. They will lead supplier selection (RFP, scorecarding) primarily for Automation Contractor and supporting General Contractor and Refrigeration partners, organizing and leading Integrated Detail Engineering (IDE) workshops with internal, external, and customer resources, defining process and systems flows of sites, finalizing budgets and schedules, and supporting the project technically through implementation. Americold is an Equal Opportunity/Affirmative Action Employer. Essential Functions: Technical owner of Americold's program implementations, leading internal and external teams through detailed engineering of automation Type I new builds, to deliver the design requirements and business case of the final product This includes automation, construction, refrigeration, and IT systems coordination (WMS and WES) to ensure integrated delivery meets requirements Supplier Selection - drive vendor selection of the key leads (AC/GC) and their main sub-contractors to ensure inputs on costs are engineered and delivered by the correct parties Integrated Detailed Engineering (IDE) - lead this phase of engineering, taking the design concept into a deeper level of engineering with suppliers Drive all IDE deliverables to completion - final design and layouts, construction and automation GMPs/firm pricing, revised project schedules and vendor proposals, updated capital budgets and OpEx requirements Project Management- lead the engineering workstream under the implementation team and program manager, after the detailed engineering phase through commissioning Plan, schedule, budget and execute all integrated design engineering related project activity Manage execution of project technical solution including mitigating change orders LI-Remote What Experience You Need Bachelor's Degree in Industrial or Mechanical Engineering, Mechatronics, Logistics, or related field 10+ years of demonstrated Engineering Design, Project Management and/or Implementation experience in the fields of warehouse automation, operations and/or logistics required 8+ years of experience using AutoCAD (or other 2D & 3D design software) for detailed mechanical designs and approvals Successful track record managing multiple high priority capital investment ($10M+) and customer implementations using project/program management methods and tools Must be able to travel at an estimated ~60%-70% of the time to support projects and staff both domestically and internationally What Could Set You Apart PMP/PMI certification desired or similar levels of program/project management education Ideal candidate would have a mix of 5+ years of design and an additional 5+ years of implementation Experience in "new builds/greenfields", working with construction or general contractors a plus Operations management experience desired; proven experience inside a distribution center and leadership or other role through two or more go-lives What We Offer Our associates know the answer to the question What's in it for me? This role is responsible for validating the engineering and performance of the equipment, working with the site/field implementation teams and suppliers. We help our customers feed the world. What You'll Do The Project Engineering Manager is responsible for taking approved projects from concept/solutions phase through detailed engineering and into implementation, supporting the program management team with technical expertise and leadership to ensure Americold drives clarity of requirements, accuracy of pricing, and supplier/OEM technical delivery. When you join Americold you join a values-oriented company with a clear mission. We offer best-in-class benefit programs and continuously work with our associates to ensure that our offerings meet the needs of their health and financial well-being. Our customers, which include some of the most respected brands in the food industry, rely on our expertise and commitment to safety in order to deliver on their commitments.
Full Stack Software Engineer (.Net/C#)
Company: McKesson
Location: Atlanta, GA
Posted Mar 14, 2024
<p>McKesson is an impactdriven Fortune 10 company that touches virtually every aspect of healthcare We are known for delivering insights products and services that make quality care more accessible and affordable Here we focus on the health happiness and wellbeing of you and those we serve we care What you do at McKesson matters We foster a culture where you can grow make an impact and are empowered to bring new ideas Together we thrive as we shape the future of health for patients our communities and our people If you want to be part of tomorrows health today we want to hear from you <p> <p>McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare At Macro Helix we are a leader in providing 340B software focused on helping customers improve financial performance increase operating efficiencies and maintain regulatory compliance <p> <p>Every single McKesson employee contributes to our missionby joining McKesson you act as a catalyst in a chain of events that helps millions of people all over the globe We understand the importance of a system that works together Youll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare Your expertise drive and passion can help us improve everything we touch from providers to payors to pharmacies Working here is your opportunity to shape an industry thats vital to us all <p> <p>We understand the importance of a system that works together Your expertise drive and passion can help us improve everything we touch from providers to payors to pharmacies Join our team of leaders to begin a rewarding career Wherever you contribute here at McKesson you will have the ability to make a real impact in the lives of others <p> <p><b>Current Need<b> <p> <p>We are looking for an Associate Software Engineer for our Macro Helix 340B program management technology for hospital health systemcovered entities and retail contract pharmacy networks <p> <p><b>Position Description<b> <p> <p>Responsible for product development using mostly SQL C Angular etc You will play an active role in developing new features and functionality in partnership with other engineers within the team and across the business You will tackle challenging novel situations every day and will have an opportunity to work with different teams across the organization As a part of this growing team you will get to work on variety of technologies like Azure cloud Databricks etc with high visibility in the organization Along the way we guarantee that youll learn a ton have fun grow and make positive impact on many people <p> <p><b>Minimum Qualifications <b> <p> <p>2+ years of experience in web and software development <p> <p><b>Education<b> <p> <p>4 years degree in computer science or related field or equivalent experience <p> <p><b>Critical Skills<b> <p> <ul><li>A minimum of 2+ years of experience in software engineering preferably for a software company using Microsoft technologies in a webbased application<li> <li>1 + years of experience working with Microsoft Azure preferred Google Cloud Platform or AWS IaaS PaaS and Services<li> <li>Language Proficiency A Minimum of 2+ years of experience with ASPNET C andor VBnet JavaScript Angular TypeScript CSS HTML and Ajax<li> <li>2+ years of experience with SQL server 2014 and higher in higher volume transaction environments<li> <li>1 + years of experience in Source control technologies GithubBitBucket<li> <li>Analyzing Information General Programming and User Interface developing Skills Software Design Software Debugging Software Documentation Software Testing Problem Solving Teamwork<li> <li>Practical experience with Source code configuration versioning and CICD pipelines<li> <li>Object oriented programming knowledge<li> <li>Excellent problemsolving skills and Attention to Detail<li> <ul><p><b>Additional Knowledge amp Skills<b> <p> <ul><li>Experience working with secure web services and API<li> <li>Agile software methodology experience<li> <li>Experience with Redgate<li> <li>Experience with JIRA and Confluence<li> <li>Health care experience is a plus<li> <ul><p><b>Role and Responsibilities<b> <p> <p>Analyze existing software and develop solution for cloud platform using NET CoreCAzureWeb API Lead and participate in technical design discussions that produce highperformance highly scalable and resilient software components Collaborate with other engineers and product owners and QA members to identify best in class software solutions to complex problems in the health care industry Maintain existing legacy applications written in ASPNetcNet through defect correction and refactoring Take a qualityfirst approach to software development by producing unit tests and automate functional testing as much as possible Conduct code reviews with other developers including security checks Actively participate in Agile Ceremonies Daily Standups Sprint Planning Refinements Retrospectives and Sprint demos Promote SOLID design principles for software development in a cloudbased environment to implement a code that can easily be modified tested extended and refactored without any problems <p> <p>Candidates must be authorized to work in USA Sponsorship is not available for this role <p> <p>At McKesson we care about the wellbeing of the patients and communities we serve and that starts with caring for our people Thats why we have a Total Rewards package that includes comprehensive benefits to support physical mental and financial wellbeing Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves For more information regarding benefits at McKesson please click here <p> <p>As part of Total Rewards we are proud to offer a competitive compensation package at McKesson This is determined by several factors including performance experience and skills equity regular job market evaluations and geographical markets In addition to base pay other compensation such as an annual bonus or longterm incentive opportunities may be offered <p> <p><strong><b>Our Base Pay Range for this position<b><strong> <p> <p>$3808 $6346 <p> <p><b>McKesson is an Equal OpportunityAffirmative Action employer <b> <p> <p>All qualified applicants will receive consideration for employment without regard to race color religion creed sex sexual orientation gender identity national origin disability or protected Veteran statusQualified applicants will not be disqualified from consideration for employment based upon criminal history <p> <p>McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities If you need a reasonable accommodation to assist with your job search or application for employment please contact us by sending an email to DisabilityAccommodationMcKessoncom Resumes or CVs submitted to this email box will not be accepted <p> <p>Current employees must apply through the internal career site <p> <p><b>Join us at McKesson<b><p>
Client Success Manager
Company: Logility
Location: Atlanta, GA
Posted Mar 14, 2024
Microsoft Dynamics, Salesforce) and other Microsoft Office applications • Preferred but not required; experience working within Gainsight Customer Success Solutions • Leader by example, consistently demonstrating commitment to core values of passion, accountability, curiosity, and teamwork Other responsibilities will include, but are not limited to: • Understanding our clients' business challenges, needs, and drivers to help identify where our solutions can align to help them achieve their goals • Discuss current issues, challenges, and concerns regarding our clients' services and solutions • Develop personalized success plans for each client that identify and prescribe appropriate activities to support the client's needs to drive long-term success • Be a client advocate, providing feedback to internal teams • Identify opportunities to further improve the client experience, report to management on areas of improvement • Strengthen our relationship with our clients for an ongoing and successful partnership • Navigate the client's organization to deepen strong relationships with key decision-makers • Provide high satisfaction and a great client experience • Partner with our sales, business consultants, professional services, customer support, product and marketing teams to drive clients toward value attainment and client satisfaction throughout the client lifecycle • Support the Marketing teams with client communication initiatives such as client newsletters, webinars, social media, references, and case studies to improve our overall interactions with clients Requirements • 2-5 years of sales, service, consulting, or similar client-facing business experience • 2-5 years of experience in a SaaS environment • Location requirements • Supply chain industry expertise preferred • Bachelor's degree or equivalent experience • Travel for internal and client onsite meetings as required post pandemic (25% travel) • Deep industry expertise in supply chain, understanding of challenges and business process, with best practices to overcome them • Knowledge of supply chain planning systems functionality and technology • Technical savvy, ability to understand enterprise architecture environments • Preferred but not required: has experience working within Logility, Inc. solutions • Experience in account management; ability to grow and retain accounts, build executive relationships, ability to identify organizational structure, and quickly identify, and communicate potential risks and issues • Strong client relationship skills; confidence to target and build new relationships • Client focused; self-driven and passionate about working with clients, empathy towards client concerns • Strong influencing and negotiation skills • Experience leading effective cross-functional teams by demonstrating strong communication, listening, team building, and conflict management skills • Consultative style; personable with natural problem-solving abilities, critical thinker with the ability to solve complex problems independently • Analytical and data-driven; ability to translate analysis of complex data into meaningful information • Communicates clearly and with authority, verbally, as well as written communication • Strong presentation skills and executive presence; effectively present business concepts and communicate to all levels of an organization • Proactive with a strong eye for detail • Organizational skills; ability to define a client success plan with very minimal guidance • Excellence oriented; committed to performance • Demonstrated discretion; ability to work with confidential information • Proficiency using a CRM tool (i.e. The CSM will need to regularly track client product usage, stakeholder engagement, and other touch point parameters, generate reports, and present your client portfolio behavior and performance to senior management. This individual will need to understand and present the Logility Value proposition of our Services, Solutions, Cloud, and educational offerings and employ a consultative approach to achieve quantifiable results and drive outcomes for our clients. This individual will need to track client activities and flag red alerts to higher management while collecting, updating, maintaining, and analyze key client health metrics to accurately monitor clients' health and risk of churn. They will work with current clients to assure they are getting maximum value out of the solution by understanding their strategic growth plans, technology strategy, and their industry market dynamics. Logility clients include Big Lots, Husqvarna Group, Parker Hannifin, Sonoco Products, and Red Wing Shoe Company. To learn how Logility can help you make smarter decisions faster, visit www.logility.com. Logility is a wholly-owned subsidiary of American Software, Inc. (NASDAQ: AMSWA). Responsibilities: The role of the Client Success Manager (CSM) is the qualified individual that engages with existing clients, acutely assesses their needs, strategically works with all teams across the organization to align the use of our solutions and services to achieve those needs and ensures that the client attains their expected outcomes by tactically and proactively taking actions to guide the client toward realizing business value from our solution(s).