Technical Leadership Jobs in worldwide
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Looking for Technical Leadership jobs in worldwide? Browse our curated listings with transparent salary information to find the perfect Technical Leadership position in the worldwide area.
Graphic Designer
Company: Supraoracles
Location: Worldwide
Posted Apr 13, 2024
SupraOracles, a well-funded and diverse startup, is seeking an experienced graphic designer. The company, with a global team spread across 29 countries, aims to lead in decentralized data services. They value trust, honesty, and the positive impact of cutting-edge technologies. The ideal candidate should be creative, adaptable, and proficient in design software like Photoshop, Illustrator, Figma, and Webflow. They should also have a deep understanding of blockchain technology and Web3. The role offers a competitive salary, flexible hours, and the opportunity to work in a fast-growing, impactful environment.
EAP Management Consultant
Company: Springhealth
Location: Worldwide
Posted Apr 18, 2024
<div class=contentintro><p><strong>Our mission to eliminate every barrier to mental health <strong><p> <p>Spring Health is a comprehensive mental health solution for employers and health plans Unlike any other solution we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person whether thats meditation coaching therapy medication and beyond <p> <p>Today Spring Health equips over 800 companies from startups to multinational Fortune 500 corporations as a leading and preferred mental health service Companies like JP Morgan Chase amp Co Microsoft JB Hunt Bumble and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally We have raised over $370 million from prominent investors including Kinnevik Tiger Global Northzone RRE Ventures and many more Thanks to their partnership our current valuation has reached $25 billion<p><div><p><strong>EAP Management Consultant <strong><p> <p><strong>12pm8pm EST<strong><p> <p>The EAP Management Consultation is a unique and exciting opportunity within Spring Health high quality consultations regarding workplace concerns to account human resource representatives management and employees This role will report to the Spring Health Clinical Manager<p> <p><span style=textdecoration><strong>What youll be doing <strong><span><p> <ul style=> <li style=>Provide management consultation that enhances employee wellbeing and workplace effectiveness from the <strong>hours of 128pm EST but you may sit out of any time zone<strong><li> <li style=>Coordinate critical incident response requests<li> <li style=>Complete management referral intakes according to established guidelines assure appropriate placement of management referred employees provide guidance regarding EAP protocols to counselors working with employees<li> <li style=>Complete daily shifts on an incoming queue and meet speed to answer service level agreement requirements<li> <li style=>Provide followup to monitor employee compliance and feedback to supervisors HRManagers<li> <li style=>Confirm that necessary paperwork is in place to both providers HRManagers including signed releases in order to coordinate followup with treatment providers and other necessary HRManagers<li> <li style=>Provide limited after care monitoring following up with employees andor providers to ensure the safety of employees and continuation of treatment<li> <li style=>Assess for risk and manage member and organizational crises by providing inthemoment support triage safety planning and follow up <li> <li style=>Identify and problemsolve issues that serve as a barrier or disruption to care with support from leadership <li> <li style=>Act as a subject matter expert on the key customer including the customers benefits ecosystem and programs to provide appropriate referrals to members and to support the navigation team supporting the customer<li> <li style=>Maintain accurate and complete documentation of required information that meets risk management and regulatory requirements<li> <ul> <p><span style=textdecoration><strong>What we expect from you <strong><span><p> <ul style=> <li style=>LPC LCSW LMFT or Psychologist with minimum of 3 years experience independent licensure required<li> <li style=>SAP qualified preferred<li> <li style=>CEAP certification preferred<li> <ul> <ul style=> <li style=>Supervisory experience andor experience working with management and human resource professionals preferred<li> <li style=>Crisis management and SUD experience<li> <li style=>Familiarity with basic terminology and concepts used in employee assistancehuman services programs<li> <li style=>EAP experience <li> <li style=>Experience working with diverse populations bilingual preferred<li> <li style=>Knowledge of healthcare settings and community resources<li> <li style=>Tech and computer savvy very comfortable adopting new technologies and platforms and efficient in techrelated tasks<li> <li style=>Excellent written and verbal communication skills<li> <li style=>Able to go above and beyond and to multitask and context switch<li> <ul> <p><em>The target salary range for this position is $3846 $4872 and is part of a competitive total rewards package including stock options benefits and incentive pay for eligible roles Individual pay may vary from the target range and is determined by a number of factors including experience location internal pay equity and other relevant business considerations We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay<em><p> <p>Dont meet every requirement Studies have shown that <strong>women communities of color and historically underrepresented<strong> talent are less likely to apply to jobs unless they meet every single qualification At Spring Health <a href=22httpsinsdecoaxkv22 rel=nofollow><strong>we are dedicated <strong><a>to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we strongly encourage you to apply You may be just the right candidate for this or other roles<p> <p> <p> <p><strong>Ready to do the most impactful work of your life Learn more about our values how we work and how hypergrowth meets impact at Spring Health<strong><strong> <strong><a href=22httpsinsdecob8no22 rel=nofollow><strong>Our Values<strong><a><p> <p>Spring Health is a comprehensive mental health solution for employers and health plans Unlike any other solution we use clinically validated technology called Precision Mental Healthcare to pinpoint and deliver exactly what will work for each person whether thats meditation coaching therapy medication and beyond<p> <p>Today Spring Health equips over 800 companies from startups to multinational Fortune 500 corporations as a leading and preferred mental health service Companies like General Mills Guardian Bain and Instacart use the Spring Health platform to provide mental health services to thousands of their team members globally We have raised over $300 million from prominent investors including Kinnevik Tiger Global Northzone RRE Ventures Rethink Impact WorkBench William K Warren Foundation SemperVirens Able Partners True Capital Ventures and a strategic investor Guardian Life Insurance Thanks to their partnership our current valuation has reached $2 billion<p> <p> <p> <p><strong>Hypergrowth meets impact<strong><p> <p><strong>What to expect working here<strong><p> <ul style=> <li style=>You will be held accountable to an exceptionally high bar and impact<li> <li style=>This may be the fastest work environment you will ever experience in terms of growth decisionmaking and time to impact<li> <li style=>You will be challenged to set and protect your own boundaries<li> <li style=>You will create processes amp products that have never existed before<li> <li style=>You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be<li> <li style=>Change is a constant here your role team responsibilities and success metrics will shift as the company grows<li> <ul> <p><strong>And<strong><p> <ul style=> <li style=>You get to be surrounded by some of the brightest minds in the field <li> <li style=>You get to learn and grow at an extremely accelerated pace<li> <li style=>You will experience transparency integrity amp humility from leadership <li> <li style=>You will be empowered to constantly challenge the status quo<li> <li style=>You get the space to experiment amp innovate<li> <li style=>You get to make a transformational impact for the company mental health and for real human lives and you will see that impact quickly<li> <li style=>You will become more resourceful and resilient<li> <li style=>You get to be part of a winning team that opens doors in the future<li> <ul> <p><strong>Benefits provided by Spring Health<strong><p> <p> <p> <p><em>Focus on total health including<em><p> <ul style=> <li style=>Generous medical dental vision coverage available day 1 + access to One Medical<li> <li style=>20 total yearly nocost visits to the Spring Health network of therapists coaches and medication management providers for you and your dependents<li> <li style=>Flexible paid time off in addition to 12 paid holidays throughout the year<li> <li style=>$500 per year Wellness Reimbursement<li> <li style=>Spring Health provides access to QuitGenius a platform with technologytailored personalized addiction treatment plans for substance use QG is available to benefitenrolled employees spouses and dependents age 18+<li> <ul> <p> <p> <p><em>Supporting you and your family<em><p> <ul style=> <li style=>445 months of fully paid parental leave<li> <li style=>Spring Health provides team members and their families with sponsored access to Bright Horizons® child care backup care and elder care<li> <li style=>Access to Joshin is provided by Spring Health Joshin is a comprehensive support system for disabilities and neurodivergence in the workplace This benefit supports employees their families and our teams through personalized navigation and disability education and training along with a network of screened inhome caregivers with disability and neurodivergent experience <li> <ul> <p> <p> <p><em>Supporting you financially through<em><p> <ul style=> <li style=>Our People team benchmarks all salaries using the <a href=22httpsinsdecohnp822 rel=nofollow>Radford Global Compensation Database<a> for technology and life sciences industries Radford benchmarks salaries with 3589 global firms 65 million employees and 98 countries across the globe We do this to ensure all of our team members are paid equally and competitively<li> <li style=>On top of competitive and benchmarked salary Spring Health offers incentive pay based on role and equity that begins vesting as we celebrate your first year with the company<li> <li style=>Employer sponsored 401k match of up to 2 after 90 days of employment<li> <ul> <p> <p> <p><em>Creating a culture you can thrive in<em><p> <ul style=> <li style=>Flexible work arrangements 60 of Spring Health team members work fully remote while 40 work in a hybrid model from our New York City offices<li> <li style=>Calm Fridays no meetings no distractions just time for you to get work done<li> <li style=>Up to $1000 Professional Development Reimbursement per calendar year Any requests over $250 must be requested for preapproval prior to enrollment by sending an email to the People Team <li> <li style=>$200 per year donation matching to support your favorite causes<li> <ul> <p> <p> <p><strong><em>Our privacy policy <em><strong><a href=22httpsspringhealthcomprivacypolicy22 rel=nofollow><strong><em>httpsspringhealthcomprivacypolicy<em><strong><a><p> <p> <p> <p><em>Spring Health is proud to be an equal opportunity employer We do not discriminate in hiring or any employment decision based on race color religion national origin age sex marital status ancestry disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic We also consider qualified applicants regardless of criminal histories consistent with applicable legal requirements Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans If you have a disability or special need that requires accommodation please let us know<em><p> <p style=textalign> <p><div class=contentconclusion><p><strong><em>Our privacy policy <em><strong><a href=22httpsspringhealthcomprivacypolicy22 rel=nofollow><strong><em>httpsspringhealthcomprivacypolicy<em><strong><a><p> <p><em>Spring Health is proud to be an equal opportunity employer We do not discriminate in hiring or any employment decision based on race color religion national origin age sex marital status ancestry disability genetic information veteran status gender identity or expression sexual orientation or other applicable legally protected characteristic We also consider qualified applicants regardless of criminal histories consistent with applicable legal requirements Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans If you have a disability or special need that requires accommodation please let us know<em><p><div><img src=httpsremotivecomjobtrack1907196blankgifsource=publicapi alt=>
Data Operations Associate - Mandarin Chinese
Company: CB Insights
Location: Worldwide
Posted Apr 11, 2024
The DataOps team at CBI is seeking a detail-oriented, self-motivated individual with excellent command of traditional Chinese. The role involves ensuring data integrity, identifying key data points, and communicating progress to stakeholders. The team collaborates with Product and Engineering departments to explore new datasets and refine processes. The ideal candidate should have a basic understanding of private sector investment and be excited about AI's role in transforming tech. CBI offers a competitive salary, holistic compensation, and a culture that values innovation, markets, and entrepreneurship.
Senior Product Manager, MediaWiki Integration Interfaces
Company: Wikimedia
Location: Worldwide
Posted Apr 11, 2024
The Wikimedia Foundation is seeking a Senior Product Manager for the MediaWiki Product team. The role involves contributing to the product strategy for MediaWiki, focusing on defining and evolving interfaces for customization and extension. The ideal candidate should have experience in designing and shipping platform capabilities, strong technical grounding, and excellent communication skills. Familiarity with MediaWiki and large-scale developer ecosystems is beneficial. The Wikimedia Foundation is a remote-first organization with a competitive and equitable pay structure.
Senior Security Engineer
Company: Wikimedia
Location: Worldwide
Posted Apr 19, 2024
<p><strong>Senior Security Engineer<strong><p> <p><strong>Summary<strong><p> <p>The Wikimedia Foundation is looking for a Senior Security Engineer to join the Product Security team to build new security technologies to protect Wikipedia and our other projects This is a very handson engineering role working alongside our other security team members to design and code new features to protect and reassure our users and to ensure the platform remains resilient against attacks<p> <p>YOU ARE a smart developer with experience building security features in largescale systems You understand the importance of testing and documentation and common pitfalls in developing secure web applications You must have a passion for the WMF mission We do almost everything publicly and the work we do touches thousands of editors every day<p> <p>You will be working primarily on our MediaWiki platform which powers Wikipedia As a top 10 website we must meet stringent performance standards while addressing new security challenges such as supporting modern authentication technologies detecting and preventing platform abuse from bots and planning and rolling out improvements to our security architecture by defending against emerging security threats<p> <p><strong>You are responsible for<strong><p> <ul style=> <li style=>Help design and build MediaWiki security capabilities<li> <li style=>Review and deploy security features developed by the Foundation and community members<li> <li style=>Work with other development teams to ensure that they make safe architectural and implementation choices<li> <li style=>Perform security maintenance and address technical debt in securitycritical components<li> <li style=>Provide support for application security incidents and operations<li> <ul> <p><strong>Skills and Experience<strong><p> <ul style=> <li style=>Strong software engineering experience with a focus on security<li> <li style=>Ability to work effectively in a modern objectoriented PHP codebase<li> <li style=>Experience developing clientside JavaScript<li> <li style=>Experience in developing secure software or securityrelated product features<li> <li style=>A strong interest in working with a talented security team and learning more specialist security skills such as exploiting and mitigating applicationlevel vulnerabilities<li> <li style=>Patience in explaining security issues and their implications on privacy and risk to nontechnical audiences<li> <li style=>Sensitivity to the security challenges faced by participants in a large international project<li> <li style=>Experience using Linux at the command line for tasks related to web application development and deployment<li> <li style=>Ability to maintain focus when working remotely<li> <ul> <p><strong>Additionally wed love it if you have<strong><p> <ul style=> <li style=>Experience working on antiabuse mechanisms such as CAPTCHA and bot detection<li> <li style=>Previous experience building security countermeasures against attacks on technologies at the web backend and database level<li> <li style=>Experience finding and fixing security bugs and reviewing code for security gaps<li> <li style=>A working knowledge of threat modeling and secure design patterns<li> <ul> <div class=h4>About the Wikimedia Foundation<div> <p>The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects Our vision is a world in which every single human can freely share in the sum of all knowledge We believe that everyone has the potential to contribute something to our shared knowledge and that everyone should be able to access that knowledge freely We host Wikipedia and the Wikimedia projects build software experiences for reading contributing and sharing Wikimedia content support the volunteer communities and partners who make Wikimedia possible and advocate for policies that enable Wikimedia and free knowledge to thrive <p> <p>The Wikimedia Foundation is a charitable notforprofit organization that relies on donations We receive donations from millions of individuals around the world with an average donation of about $15 We also receive donations through institutional grants and gifts The Wikimedia Foundation is a United States 501c3 taxexempt organization with offices in San Francisco California USA<p> <p><em><strong>As an equal opportunity employer the Wikimedia Foundation values having a diverse workforce and continuously strives to maintain an inclusive and equitable workplace We encourage people with a diverse range of backgrounds to apply We do not discriminate against any person based upon their race traits historically associated with race religion color national origin sex pregnancy or related medical conditions parental status sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information or any other legally protected characteristics<strong><em><p> <p>The Wikimedia Foundation is a remotefirst organization with staff members including contractors based 40+ countries<strong><strong> Salaries at the Wikimedia Foundation are set in a way that is competitive equitable and consistent with our values and culture The anticipated annual pay range of this position for applicants based within the United States is US$ltspan datasheetsroot=1 datasheetsvalue=1331053088 datasheetsuserformat=2145853122 0 0 316112205122010203311204171122051220102033112042811220512201020331120419010114122015Verdana1610 datasheetsformula==R0C108gt 105309 to US$ltspan datasheetsroot=1 datasheetsvalue=133163646 datasheetsuserformat=2145893122 0 0 31511220512201020331120416112205122010203311204171122051220102033112041811220512201020331120419110114133115Verdana1610gt 163646 with multiple individualized factors including cost of living in the location being the determinants of the offered pay For applicants located outside of the US the pay range will be adjusted to the country of hire We neither ask for nor take into consideration the salary history of applicants The compensation for a successful applicant will be based on their skills experience and location <p> <p><strong>Please note that we are currently able to hire in the following countries <strong>Australia Austria Bangladesh Belgium Brazil Canada Colombia Costa Rica Croatia Czech Republic Denmark Egypt Estonia Finland France Germany Ghana Greece India Indonesia Ireland Israel Italy Kenya Mexico Netherlands Nigeria Peru Poland Singapore South Africa Spain Sweden Switzerland Uganda United Arab Emirates United Kingdom United States of America and Uruguay Our nonUS employees are hired through a local third party Employer of Record EOR <p> <p>We periodically review this list to streamline to ensure alignment with our hiring requirements <p> <p>All applicants can reach out to their recruiter to understand more about the specific pay range for their location during the interview process<p> <p><em><strong>If you are a qualified applicant requiring assistance or an accommodation to complete any step of the application process due to a disability you may contact us at recruitingwikimediaorg or +1 415 8396885<strong><em><p> <p><strong>More information<strong><p> <p><a href=22httpswikimediafoundationorgaboutjobssection1222 rel=nofollow><strong>US Benefits amp Perks<strong><a><br><a href=22httpswikimediafoundationorg22 rel=nofollow><strong>Wikimedia Foundation<strong><a><br><a href=22httpsfoundationwikimediaorgwikiApplicantprivacypolicy22 rel=nofollow><strong>Applicant Privacy Policy<strong><a><br><a href=22httpsdiffwikimediaorg22 rel=nofollow><strong>News from across the Wikimedia movement<strong><a><br><a href=22httpswikimediafoundationorgnews22 rel=nofollow><strong>Blog<strong><a><br><a href=22httpsmetawikimediaorgwikiStrategyWikimediamovement201722 rel=nofollow><strong>Wikimedia 2030<strong><a><br><a href=22httpsmediumcomfreelysharingthesumofallknowledgewestandforracialjustice49c31afbabca22 rel=nofollow><strong>Our Commitment to Equity<strong><a><br><a href=22httpswwwyoutubecomwatchv=OQzZI0l3IOw22 rel=nofollow><strong>This is Wikimedia Foundation<strong><a><strong> <strong><br><a href=22httpswwwyoutubecomwatchv=xQ4ba28oGs22 rel=nofollow><strong>Facts Matter<strong><a><br><a href=22httpswikimediafoundationorgwikiOurprojects22 rel=nofollow><strong>Our Projects<strong><a><br><a href=22httpstechblogwikimediaorg22 rel=nofollow><strong>Our Tech Stack<strong><a><p> <div id=lcontent><div><img src=httpsremotivecomjobtrack1907289blankgifsource=publicapi alt=>
Senior Product Manager, MediaWiki Core Platform
Company: Wikimedia
Location: Worldwide
Posted Apr 11, 2024
The Wikimedia Foundation is looking for a Senior Product Manager to join their MediaWiki Product team. The job involves contributing to the product strategy for MediaWiki, collaborating with engineering teams, and working with stakeholders to improve the platform. The ideal candidate has experience in designing, building, and shipping capabilities for a multi-sided platform, strong technical grounding, and excellent communication skills.
Senior QA Software Engineer
Company: Exsquared Outcoding
Location: Worldwide
Posted Apr 14, 2024
<p><strong>Become an Outcoder as a QA Software Engineer<strong><p> <p>Join our Engineering Department as a QA Software Engineer and immerse yourself in challenging projects within our Digital Home Experience and IoT product team As part of this dynamic team youll play a pivotal role in developing new processes and enhancing existing test methodologies Your responsibilities will include creating both manual and automated tests as well as refining testing workflows to optimize efficiency Collaboration with Senior QA Engineers will be key as you contribute to continuous testing initiatives and execute testing strategies This position offers an exciting opportunity to make a significant impact on our companys products and services<p> <p><strong>What youll need to be successful <strong><p> <p> Bachelor of Engineering or Bachelor of Computer Science<br> Knowledge of Networking asset<br> Familiarity with Hyperscalers like GCP Azure AWS asset<br> Strong analytical and problemsolving capabilities<br> Ability to learn new technologies quickly and work independently<br> Experience with Selenium Automation<p> <p><strong>This will be considered a plus <strong><p> <p> Previous experience in IoT testing<br> Proficiency in scripting languages such as Python or JavaScript<br> Familiarity with CICD pipelines and tools such as Jenkins<br> Exposure to agile development methodologies<br><p> <p><strong>About us <strong> EX² Outcoding is a premier solution provider of a broad range of outsourcing services combining proven expertise in technology and project execution for companies searching for highquality software development solutions We specialize in delivering the best technical solution and enhancing that solution creatively by working closely with stakeholders to understand the business context<p> <p>LIANDRES LIREMOTE<p><img src=httpsremotivecomjobtrack1906151blankgifsource=publicapi alt=>
Head of Communications, APAC
Company: Worldcoinorg
Location: Worldwide
Posted Apr 10, 2024
Worldcoin, an open-source protocol, seeks a Head of APAC Communications to lead strategic communication, stakeholder engagement, media relations, content creation, crisis communication, brand management, cross-functional collaboration, and measurement in the Asia-Pacific region. The ideal candidate will have extensive experience in communications, deep understanding of regional dynamics, and proven track record in developing and executing successful communication strategies.
Sales Operations Analyst
Company: Aria Care Partners
Location: Worldwide
Posted Apr 19, 2024
<p><p> <div class=h1>Aria Care Partners<div> <p>Aria Care partners is seeking a Sales Operations Analyst whose role will be to provide critical sales operations data to leadership and technical support to the inside sales team on the specific applications used by this team This role will impact the efficiency and effectiveness of the inside sales team This role is fully remote to note <p> <p>The Sales Operations Analyst is responsible for ensuring all sources of the inside sales teams performance data are available and mined for essential management and team reporting This will include identifying all data and performance trends at the total team regional team and individual Care Advocate level It will also include the development and updating of performance dashboards for Inside Sales management and the team<p> <p>The IT responsibilities of this role are to function as a liaison with all vendors providing software applications used by the Care Advocates and management of these applications within the Inside Sales team This person will also be the immediate first call for all agents experiencing any technical issues needing intervention As the Sales Operations Analyst you will be the conduit for deeper IT support when required The candidate is expected to become an expert in the applications used by the inside sales team to ensure maximum effectiveness They are also expected to stay abreast of all current application updates and will regularly consult with our application vendorspartners The objective is to ensure the productivity and efficiency opportunities are maximized and alternative platforms are properly evaluated<p> <p>This role reports to the Director of Inside Sales The ideal candidate will have an analytical and technical mindset and ability to quickly assimilate data across platforms such as Salesforce Genesys Power BI and others to provide statistical insights down to the individual sales representative level<p> <p><strong>Sales Reporting<strong><p> <ul style=> <li style=>Consolidate design optimize and deliver comprehensive sales reporting and analytics to enhance inside sales performance <ul style=> <li style=>Manage track and report on inside sales campaigns leads winslosses and call flow rates critical projects as well as assess outcomes and drive continuous improvement<li> <li style=>Develop and build reporting and analyses on significant sales initiatives operational trends challenges and opportunities<li> <li style=>Provide executivelevel reporting including weekly monthly and quarterly business review data by way of developing a repeatable process<li> <ul> <li> <li style=>Identify risks via reporting dashboards and data stories within critical team applications so that the information can be leveraged to provide actionable recommendations<li> <li style=>Monitor and ensure the accurate and efficient distribution of sales reports and intelligence vital to the inside sales organization Make recommendations as necessary <ul style=> <li style=>Mine data within applications to identifying where significant changes and trends may impact sales campaigns and lead conversions<li> <li style=>Continuously work to streamline reporting and participate in the integration of reporting databases and sales tools<li> <ul> <li> <li style=>Work crossfunctionally to develop and implement tools that enhance the teams efficiency and create the ability to accurately forecast sales projections and benchmark results<li> <li style=>Conduct historical reviews of campaign and leads performance campaign and leads segmentation and prioritization and lead all aspects of winloss analysis and other predictive analytics<li> <li style=>Work with Inside Sales team and QA Manager to develop and implement new data requests andor reports as requested from the department<li> <li style=>Own and uphold the data integrity of business insights taking responsibility for assessing the impact of change requests on existing metrics reports dashboards and integrations<li> <li style=>Participate and support ad hoc initiatives related to revenue growth and business initiatives as needed<li> <li style=>Work with Inside sales management to establish Standard Operating Procedures and drive continuous improvement<li> <ul> <p><strong>Technical Support Duties <strong><p> <ul style=> <li style=>First line of defense in troubleshooting Inside Sales teams IT end user issues Provides onsite and remote support to staff for software and system needs <ul style=> <li style=>Oversees and directs the escalation of any platform performance issues impacting the Inside Sales team to the appropriate staff when necessary<li> <ul> <li> <li style=>Assists in the onboarding of all new Inside sales agents from a setup and technical training perspective<li> <li style=>Ensure that all agreed SLAs contractual agreements with IT and vendor partners are meeting expectations <ul style=> <li style=>Identify bottlenecks and implement improvements to streamline technology utilization and interdepartmental collaboration<li> <ul> <li> <li style=>Participates in troubleshooting tasks involving Salesforce and Genesys Pure Cloud and sales reporting platforms<li> <li style=>Performs testing for new implementations and upgrades being performed as directed by the IT department and vendor partners<li> <li style=>Establish and maintain Standard Operating Procedures for this function <ul style=> <li style=>Consistent review of and improvement of internal processes and workflows is essential in this role<li> <ul> <li> <li style=>Maintain awareness of best practices through new tools and research to consistently improve delivery of solutions to business stakeholders and identify opportunities for existing functionality to train accordingly<li> <li style=>Ensures Inside Sales team has the educational tools needed to utilize systems and applications which includes training on current platforms and any future enhancements<li> <li style=>May be requested to serve as departmental subject matter expert with internal stakeholders and executives<li> <ul> <p><strong>Required SkillsAbilities<strong><p> <ul style=> <li style=>Excellent verbal and written communication skills<li> <li style=>Strong collaboration and communication skills are necessary to determine analyze and prioritize users requirements<li> <li style=>Experienced leader who has a strong background in business process optimization applications development support and data<li> <li style=>Needs to be a change agent and have a strong understanding of Service Management<li> <li style=>Combination of sales operations and IT work experience with three+ years experience in managing multiple large reporting and IT projects<li> <li style=>Teamfocused approach emphasizing the importance of delivering exceptional service and support to enhance team satisfaction<li> <li style=>Strong critical thinking and problemsolving abilities enabling you to navigate complex challenges and find innovative solutions<li> <li style=>Skilled in managing organizational change adapting to shifting priorities and leading the sales reporting and IT transitions effectively<li> <ul> <p><strong>Education and Experience<strong><p> <ul style=> <li style=>Bachelors degree in business administration management or other related field with 2+ years experience in KPI reporting and salesforce dashboards<li> <li style=>Experience in optimizing sales operations processes for efficiency accuracy and alignment with business objectives<li> <li style=>Proficiency in data analysis and interpretation to inform strategic decisions and continuously improve sales operations processes<li> <li style=>Solid project management skills<li> <li style=>Knowledge of Microsoft Office Word Excel and PowerPoint and platforms such as Salesforce and Genesys preferred<li> <ul> <p> <p> <p> <p> <p>ACPoff<p> <p> <p> <p> <p> <p> <p> <p><p><img src=httpsremotivecomjobtrack1907486blankgifsource=publicapi alt=>
Director, Product Design
Company: Newsela
Location: Worldwide
Posted Apr 19, 2024
<p><span style=fontsize><strong>The role <strong><span><p> <ul style=> <li style=><span style=fontsize>As a member of our Design team the Director Product Design will lead the strategy and vision for design across our products <span><li> <li style=><span style=fontsize>You are a strong leader design evangelist and thought partner with comprehensive industry knowledge <span><li> <li style=><span style=fontsize>You will retain motivate and develop a highperforming design team while fostering an environment for helping others learn and growYou do not shy away from difficult conversations and you will coach and mentor team members by providing effective performance feedback to improve and develop optimum performance through daytoday design challenges<span><li> <li style=><span style=fontsize>You will produce nonobvious user experience insights to create innovative designs for Newsela and identify ways to improve the user experience both visually and by measurable user outcomes <span><li> <li style=><span style=fontsize>You will independently produce deliver and validate highquality endtoend products with a focus on ideating shortterm design strategies and features with our product team that balances strategic business goals with the needs of clients<span><li> <li style=><span style=fontsize>You will collaborate with core team members to introduce new product features and create a better user experience based on user feedback <span><li> <li style=><span style=fontsize>You will partner closely across our crossfunctional team to bring the voice of the customer to every conversation and ensure we are building the best products in the market<span><li> <li style=><span style=fontsize>You will be building the org by creating and executing on design vision with a focus on quality metrics for usability while delivering experiences that drive growth <span><span style=fontsize>You will be leading the design strategy and influencing direction by using data examples and sway to create the vision for where the product design should head for dynamic experiences<span><li> <ul> <p><span style=fontsize><strong>Why youll love this role<strong><span><p> <ul style=> <li style=><span style=fontsize>You will have the opportunity to have an impact on the design strategy and vision across Newselas products <span><li> <li style=><span style=fontsize>You will be joining a fun team with the opportunity for virtual gettogethers and onsite events throughout the year<span><li> <li style=><span style=fontsize>The team is a blend of highfunctioning and collaborative Product Designers and User Researchers who are key in shaping our features and products<span><li> <li style=><span style=fontsize>You will have a direct impact on our customerobsessed team who deeply cares about shaping our teacher and student experience which will ultimately scale Newselas ability to bring engaging culturally responsive learning content to K12 classrooms nationwide<span><li> <ul> <p><span style=fontsize><strong>Why youre a great fit<strong><span><p> <ul style=> <li style=><span style=fontsize>3+ years of experience leading design teams and a minimum of 7+ years of product design experience Skilled at implementing and optimizing the organizational structure and creative development processes that allow the design team to scale with the company<span><li> <li style=><span style=fontsize>Experience with a wide range of design prototyping tools and methods like sketching storyboarding diagramming wireframing prototyping and <span>user research<li> <li style=>Deep knowledge in 23 key areas UXPrototyping amp Interaction Design UIVisual Design Understanding Human Behavior Business and Product Strategy Design Thinking Accessibility and Inclusive Design Information Design Information Architecture and Design Systems<li> <li style=>Productminded design leader with the confidence and ability to be a thought partner to business leads and our Senior VP of Product<li> <li style=>Crossfunctional partnership experience across the organization including Product Engineering Marketing Customer Services Sales and Leadership<li> <li style=>You can effectively guide designers to communicate and negotiate with other crossfunctional members<li> <li style=>You have proven experience fostering strong relationships with crossfunctional agile teams while successfully managing many stakeholders through all phases of the design process<li> <li style=>Excellent communication presentation interpersonal and negotiation skills for a broad range of audiences including leadership<li> <li style=>Ability to drive endtoend product design and lead the design strategy of our entire product portfolio<li> <li style=>You are confident engaging with executives and updating the design framework and processes to meet emerging customer and internal needs<li> <ul> <p><span style=fontweight><strong>Base Compensation<strong> $160000+ Total compensation for this role also incentive stock options bonus and benefits This compensation range may be adjusted based on actual experience <span><p><img src=httpsremotivecomjobtrack1907475blankgifsource=publicapi alt=>
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