Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Teacher - Head Start Preschool

Company: EPISCOPAL COMMUNITY SERVICES (ECS)

Location: National City, CA

Posted Aug 14, 2025

Verification of current driver’s license and insurance required for personal car usage. Responsive care giving: Respond quickly in a soothing and tender manner…

Heating, Ventilation, and Air Conditioning Technician

Company: Setpoint Technical Corporation

Location: Brooklyn, NY

Posted Aug 14, 2025

Provide field service support by responding promptly to service calls and customer inquiries. Ability to operate tools and equipment safely in the field service…

NYC The Bronx RN School Nurse

Company: EverSource

Location: Bronx, NY

Posted Aug 14, 2025

Active RN license issued by the State of New York. Current CPR and First Aid certification (mandatory). Ability to work independently with sound clinical…

Apprentice Plumber

Company: Kat's Plumbing Inc.

Location: Missouri City, TX

Posted Aug 14, 2025

Support field service operations by responding to service calls and performing necessary repairs. Utilize hand tools and power tools safely and effectively for…

Wood Refinisher

Company: PREMIER RESTORATION & INTERIOR MAINTENANCE, LTD

Location: New York, NY

Posted Aug 14, 2025

Experience in wood finishing or related field. Ability to read and interpret blueprints and technical drawings. Sand and prepare wood surfaces for finishing.

Preschool Special Education Teacher

Company: Life Skills Preschool

Location: Whitestone, NY

Posted Aug 14, 2025

Develop and implement activities and lessons based on the curriculum and to meet the individual and group needs of children in the classroom.

Disinguished Engineer

Company: Capital One

Location: New York, NY

Posted Aug 14, 2025

You will partner closely with the engineering manager and team responsible for delivery, providing the deep technical guidance to solve their most complex…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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