Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Luxury Retail Sales Associate

Company: Fueguia 1833

Location: New York, NY

Posted Jul 28, 2025

Provide an outstanding customer service experience by warmly greeting clients, actively listening to their needs, and exceeding expectations through expert…

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Privacy Risk Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Jul 28, 2025

This position requires a candidate who can take the initiative to champion meaningful process improvements, perform detailed analysis of technical and…

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Streaming Marketing Data & Analytics Lead

Company: QVC

Location: New York, NY

Posted Jul 28, 2025

You will also work with the marketing channel leads and Martech Lead on Martech implementation/management (e.g. Salesforce Marketing Cloud and Salesforce Data…

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Software Engineer, AVP - AI Platform Development

Company: Blackstone Group

Location: New York, NY

Posted Jul 28, 2025

You will be responsible for developing and maintaining libraries, tools, and infrastructure that enable other teams to leverage large language models and AI…

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HVAC Technician

Company: Irving Haase & Co., Inc.

Location: New York, NY

Posted Jul 28, 2025

Valid driver’s license and clean driving record. Strong mechanical aptitude, problem-solving skills, familiarity with field service apps for work tickets etc.

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401(k) dental insurance disability insurance

Outpatient Family Medicine Physician

Company: Trinity Health

Location: Troy, New York

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Cybersecurity Controls Analyst - USDS

Company: TikTok

Location: New York, NY

Posted Jul 28, 2025

This candidate will be responsible for collaborating with cross-functional control owners to consult and provide guidance for the design and implementation of…

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401(k) dental insurance health insurance

Full-time Certified Nurse Midwife, West Long Branch, New Jersey

Company: Unified Women's Healthcare

Location: West Long Branch, New Jersey

Posted Jul 28, 2025

View Details Apply on healthecareers.com

UI Developer

Company: Galaxy Digital

Location: New York, NY

Posted Jul 28, 2025

Free virtual coaching and counseling sessions through Headspace. At Galaxy, we maintain a total compensation philosophy which consists of a competitive base…

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relocation assistance full time be or bc

Pediatric Neurologist Opportunity with Kaiser Permanente in Panorama City, CA

Company: Kaiser Permanente – Southern California Permanente Medical Group

Location: Panorama City, California

Posted Jul 28, 2025

View Details Apply on healthecareers.com
full time

Urologist Physician

Company: Ochsner Health

Location: New Orleans, Louisiana

Posted Jul 28, 2025

View Details Apply on healthecareers.com
health savings account life insurance parental leave

Family Medicine Physician - Grove City, PA Area (UPMC)

Company: UPMC Southwestern PA

Location: Grove City, Pennsylvania

Posted Jul 28, 2025

View Details Apply on healthecareers.com

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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