Technical Support Jobs in New York City, NY

Positions 1,299,657 Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

SAP S/4HANA Order to Cash Senior Managing Consultant

Company: IBM

Location: No City, US

Posted Dec 20, 2025

This job description highlights a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, career growth opportunities, and impactful projects. It outlines technical requirements, project management skills, and integration expertise needed for the position.

Snowflake Data Engineer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 20, 2025

This job description outlines a role as a Snowflake and ETL developer for IBM Consulting, focusing on data solutions for electric utility initiatives. The position emphasizes collaboration with clients, innovation in hybrid cloud and AI, and career growth through technical expertise and strategic partnerships.

.Net Developer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 20, 2025

IBM Consulting offers career opportunities focused on client collaboration, innovation, and technical expertise in hybrid cloud and AI, requiring skills in ASP.NET and Microsoft technologies.

Salesforce Solution Engineer

Company: IBM

Location: New York, US

Posted Dec 20, 2025

This job description outlines a senior technical role at IBM's Salesforce Practice, requiring expertise in Salesforce architecture, public sector solutions, and cloud technologies. The position emphasizes leadership in digital transformation projects, technical advisory capabilities, and collaboration with clients and IBM teams.

Data Engineer-Business Intelligence - 5658115

Company: IBM

Location: NO City, BR

Posted Dec 20, 2025

The text describes a role in IBM Consulting focused on AI and data engineering, emphasizing collaboration, innovation, and career growth. It highlights responsibilities like designing AI systems, working with global teams, and required skills in machine learning and MLOps. The tone is promotional and confident about the opportunities and technologies involved.

Package Consultant-SAP HANA SCM MM

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 20, 2025

This job description highlights a career in IBM Consulting focused on SAP implementation and client collaboration, emphasizing global opportunities, technical expertise, and professional growth through strategic partnerships and innovative technology.

Jovem aprendiz (Belém) II

Company: IBM

Location: NO City, BR

Posted Dec 20, 2025

IBM's internship program offers growth opportunities for young professionals, emphasizing learning, inclusion, and career development through hands-on experience and innovation.

Order to Cash Practitioner

Company: IBM

Location: Naga City, PH

Posted Dec 20, 2025

IBM seeks an Order to Cash Analyst to handle transactional tasks, collaborate with clients, and drive innovation. The role emphasizes problem-solving, communication, and achieving business goals in a dynamic environment.

Application Developer-DevOps - 5658170

Company: IBM

Location: NO City, BR

Posted Dec 20, 2025

IBM Consulting offers DevOps roles focusing on CICD pipelines, automation, and cloud technologies. The position requires expertise in DevOps tools, scripting, and agile methodologies, with a preference for cloud platform experience.

Full Stack .Net Developer

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 20, 2025

IBM Consulting offers roles in application development with Microsoft technologies, emphasizing innovation, client collaboration, and career growth opportunities through strategic partnerships and technical expertise.

Data Engineer-Business Intelligence - 5658124

Company: IBM

Location: NO City, BR

Posted Dec 20, 2025

The text describes an AI engineering role at IBM Consulting, emphasizing collaboration, innovation, and career growth. It highlights opportunities to develop AI solutions, work with global teams, and contribute to technological advancements through hybrid cloud and AI initiatives.

Application Developer-Microsoft .NET

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 20, 2025

This text promotes a Software Developer role at IBM Consulting, emphasizing collaboration on hybrid cloud and AI projects, career growth opportunities, and innovative problem-solving in a supportive technical environment.

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

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