Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Cyber Security Forensics Analyst

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 19, 2025

You will oversee enterprise-wide forensic collections, manage large-scale response efforts, develop as a member of a high-performing team, and present findings…

Senior Software Engineer, iOS

Company: Capital One

Location: New York, NY

Posted Jul 19, 2025

Develop iOS client code solutions that deliver on Product Strategy and adhere to established engineering best practices, design guidelines and principles.

Retail Cosmetics Sales Associate - Clarins, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Jul 19, 2025

Possess a passion and a business-minded attitude to succeed in a performance-based setting. Collaboration: Partnership with the total Beauty team to drive sales…

AI Developer - Senior Manager - A&I - Financial Services - Consulting - NYC, Charlotte, Dallas

Company: EY

Location: New York, NY

Posted Jul 18, 2025

A bachelor's or master’s degree. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.

Viennoiserie Laminator

Company: Ole & Steen Commissary

Location: New York, NY

Posted Jul 19, 2025

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Senior Project Manager – Building Envelope Architecture

Company: MILROSE CONSULTANTS LLC

Location: New York, NY

Posted Jul 19, 2025

With deep expertise in new construction, special inspections, and historic restoration, our team of architects, engineers, and construction professionals…

Cybersecurity Analyst Critical Assets & Incident Response CERT Levels 3-5

Company: Metropolitan Transportation Authority

Location: New York, NY

Posted Jul 19, 2025

Provides guidance and technical coaching to less experienced staff to support effective workflow and develop technical talent. Level 4: $102,760 - $139,755.

Senior Cyber Security Forensics Analyst

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 19, 2025

You will oversee enterprise-wide forensic collections, manage large-scale response efforts, help develop and mentor a high-performing team, and present findings…

Plumber - Rotating Shifts - Weekends

Company: NewYork-Presbyterian Hospital

Location: Manhattan, NY

Posted Jul 19, 2025

Valid and current driver’s license. Three to five years’ experience in plumbing. Installs plumbing fixtures, such as sinks, toilets, showers, medical gas…

Senior Security Operations Analyst

Company: Gong.io Inc.

Location: New York, NY

Posted Jul 19, 2025

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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