Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Data Scientist I

Company: Bank of America

Location: New York, NY

Posted Jul 17, 2025

The data science team (within GPS) is working on more than five projects that are driving/will drive significant impact across the GPS business.

Jewelry Sales Consultant

Company: Brilliant Earth

Location: Brooklyn, NY

Posted Jul 16, 2025

Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual revenue targets, providing a luxury customer experience…

Machinist/Toolmaker

Company: Standard Motor Products, Inc.

Location: Queens, NY

Posted Jul 16, 2025

The actual salary offered will be based on a wide range of factors, including relevant skills, training, experience, education, and where applicable, licensure…

Housekeeper, Southwestern Research Station (Portal, AZ)

Company: American Museum of Natural History

Location: New York, NY

Posted Jul 16, 2025

Primarily we provide room and board, laboratory space, technical equipment and support facilities for those studying the extraordinary biodiversity of the…

Paint Apprentice

Company: Colossal Media

Location: Brooklyn, NY

Posted Jul 16, 2025

A current and valid driver's license. Troubleshoot challenges in the field and on job sites by showcasing strong problem-solving skills, developing effective…

Senior Refrigeration Service Technician - Commercial & Industrial

Company: CoolSys

Location: New York, NY

Posted Jul 17, 2025

Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC,…

Registered Nurse (RN) Unit Manager

Company: Amsterdam Nursing Home

Location: New York, NY

Posted Jul 16, 2025

Must hold a valid NYS RN License. Completes Resident care requirements by scheduling and assigning nurses and staff.

EVS Team Leader

Company: BOULDER CITY HOSPITAL.

Location: Boulder City, NV

Posted Jul 16, 2025

Supervise and assist with cleaning and disinfection of patient rooms, restrooms, offices, corridors, and other areas as needed.

Platform Solutions, Enterprise Partnerships, Financial Analyst

Company: Goldman Sachs

Location: New York, NY

Posted Jul 17, 2025

This position is for an Analyst who will work closely with the Chief Financial Officer of PS and each of the business unit leads to build models and drive…

Centralized Controller

Company: Trailborn Hotel Management LLC

Location: New York, NY

Posted Jul 16, 2025

As Controller, your duties include, but are not limited to, adhering to company accounting standards, building and maintaining the annual budget, forecasting…

General Accountant

Company: Marriott International, Inc

Location: Brooklyn, NY

Posted Jul 17, 2025

Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate…

IT Business Analyst

Company: The Forum Group

Location: New York, NY

Posted Jul 16, 2025

\*\*\*Business Automation – Design, develop, and maintain internal web apps that streamline processes and boost efficiency. \*\*\*3+ years in IT system support.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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