Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Human Resources Assistant (NAF/Developmental) NF-02/03

Company: Department of the Army - US Army Civilian Human Resources Agency

Location: West Point, New York

Posted Jul 14, 2025

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Registered Nurse-Inpatient Staff

Company: Department of Veterans Affairs - Veterans Health Administration

Location: New Orleans, Louisiana

Posted Jul 14, 2025

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Medical Technician - Phlebotomy

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Somersworth, New Hampshire

Posted Jul 14, 2025

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Social Worker- Suicide Prevention Coordinator

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Montrose, New York

Posted Jul 14, 2025

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Nursing Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Canandaigua, New York

Posted Jul 14, 2025

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MEDICAL RECORDS TECHNICIAN (CDIS- Outpatient/Inpatient)

Company: Department of Veterans Affairs - Veterans Health Administration

Location: New Orleans, Louisiana

Posted Jul 14, 2025

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Nursing Assistant

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Albuquerque, New Mexico

Posted Jul 14, 2025

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Licensed Practical Nurse-Specialty Clinic

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Syracuse, New York

Posted Jul 14, 2025

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Front Office Software Engineer - Commodities

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 14, 2025

As an engineer in the team, you'll leverage your technical expertise to analyze, design, develop, and deploy high-quality software systems that support our…

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Med Sup Asst

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Rochester, New York

Posted Jul 14, 2025

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Maintenance Worker (HVAC)

Company: Department of Defense - Defense Logistics Agency

Location: New Cumberland Defense Logistics Center, Pennsylvania

Posted Jul 14, 2025

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Medical Instrument Technician-EKG

Company: Department of Veterans Affairs - Veterans Health Administration

Location: Salt Lake City, Utah

Posted Jul 14, 2025

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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