Technical Support Jobs in New York City, NY

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Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Data Analyst

Company: American Museum of Natural History

Location: New York, NY

Posted Jul 11, 2025

Bachelor’s degree in astronomy, physics or another closely related field. Familiarity with standard tools for data reduction such as IRAF, PyRAF, Pypelt,…

Transfer Pricing Senior Manager

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Data Analyst

Company: CASES

Location: Brooklyn, NY

Posted Jul 11, 2025

Commitment to social justice and knowledge of NYC criminal justice system and alternatives to incarceration programs. 12 Paid Holidays per year.

Project Manager

Company: Northwell Health

Location: New York, NY

Posted Jul 11, 2025

Partners with management to develop tools and metrics to evaluate performance of target initiatives; assists with planning monitoring criteria and methodology.

Skills Training Program Coordinator (Building Maintenance and HVAC)

Company: St. Nicks Alliance

Location: Brooklyn, NY

Posted Jul 11, 2025

Participants will be young adult and adult focused, ensuring successful completion and certification of students in accordance with funding guidelines.

Custodian

Company: Little Island

Location: Manhattan, NY

Posted Jul 11, 2025

Possession of an OSHA 10 or 30 certification is preferred; willingness to complete OSHA 10 training is required. Position Type: This is a temporary position.

Staff Accountant

Company: LHH Recruitment Solutions

Location: Long Island City, NY

Posted Jul 11, 2025

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance…

Maintenance Worker/Laborer

Company: Hakim Organization

Location: New York, NY

Posted Jul 11, 2025

Perform basic work in concrete, plastering, light electrical (e.g., switches, outlets, light fixture replacement), and simple plumbing (e.g., traps, faucets).

Metal Polisher-33615

Company: Harvard Maintenance, Inc

Location: New York, NY

Posted Jul 12, 2025

Certification or training in metal polishing or related field. Ability to interpret technical drawings and specifications.

Transfer Pricing Project Lead

Company: Lonza

Location: New York, NY

Posted Jul 11, 2025

This position offers the incumbent a stimulating and rewarding environment to grow as a tax professional, being actively involved with the state of the art…

Architect - Design Project Manager (Sr Construction Assessment Specialist)

Company: NYC School Construction Authority

Location: Long Island City, NY

Posted Jul 11, 2025

We have an excellent career opportunity for a *Design Project Manager* who performs difficult and complex reviews and evaluations of all project design plans…

Structural Steel Project Manager

Company: Cobalt Recruitment

Location: Long Island City, NY

Posted Jul 11, 2025

Support fabrication and erection sequencing, with occasional jobsite visits to troubleshoot field issues. Strong knowledge of steel detailing, fabrication, and…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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