Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Cage Wash Attendants | Comparative Bioscience Center

Company: Rockefeller University

Location: New York, NY

Posted Jun 26, 2025

Reporting to the Facility Operations Supervisor, the Cage Wash Attendants are primarily responsible for cage sanitation, physical plant maintenance, and the…

‭ Real Estate Analyst Position‬ ‭

Company: Oxford Property Group

Location: New York, NY

Posted Jun 25, 2025

If not already licensed, we will cover the cost of obtaining your real estate license and‬. ‭Key responsibilities include identifying and underwriting potential…

Partner 18, Cybersecurity Operations Analyst

Company: a16z

Location: New York, NY

Posted Jun 26, 2025

Strong written and verbal communication skills, especially in documenting playbooks and summarizing incident findings for technical and non-technical…

Customer Service Representative-Hybrid

Company: Bloomsbury Publishing Inc

Location: New York, NY

Posted Jun 25, 2025

Liase with customers on license agreements, sometimes coordinating with third party partners. Contact point for all customer queries/technical support queries…

Manager, Growth Marketing (EveryPlate)

Company: HelloFresh

Location: New York, NY

Posted Jun 25, 2025

Stay informed on industry trends, competitor strategies, and new growth tactics to fuel innovation and differentiation.

Senior Data Analyst- Commercial Reporting & Insights

Company: Convene

Location: New York, NY

Posted Jun 25, 2025

Excellent data storytelling skills—can build intuitive dashboards and present insights clearly to both technical and non-technical audiences.

Senior Architect/Project Manager

Company: Gramercy Design

Location: New York, NY

Posted Jun 24, 2025

Utilize software tools such as AutoCAD, and Adobe Creative Suite for design development and project visualization. Proficiency in architectural design software.

License Master Plumber

Company: NYC HOUSING AUTHORITY

Location: New York, NY

Posted Jun 25, 2025

Utilize master plumber’s license to pull work permits as required by the DOB for all work on NYCHA buildings; oversee all jobs issued under his/her license;…

Property Accountant

Company: Hines

Location: New York, NY

Posted Jun 25, 2025

Assist in Property and Hines Annual Plan/Budget/Projection preparation process by preparing revenue projections and variance analysis for certain accounts,…

Senior Data Analyst

Company: Guttmacher Institute

Location: New York, NY

Posted Jun 25, 2025

A master’s degree in a relevant field (e.g., statistics, data science, public health) and a minimum of five years of progressively responsible work experience…

Oliver Wyman - Presentation Designer - New York

Company: Marsh McLennan

Location: New York, NY

Posted Jun 25, 2025

Keep up-to-date on software, technical knowledge and design trends. If you share these values and want to work as one and own our impact at the same time, be…

Analyst, Information Security - Training & Awareness

Company: Sony Pictures Entertainment, Inc.

Location: Culver City, CA

Posted Jun 25, 2025

Tracks satisfaction and adoption across awareness tools (LMS, phishing platforms, simulation vendors/tools). This analyst will work across various data streams,…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages