Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

relocation assistance sign-on bonus exceptional culture & values

Internal Medicine Physician, Dover, NH

Company: Mass General Brigham

Location: Dover, New Hampshire

Posted Jun 02, 2025

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Senior Mobile Developer | GK8 by Galaxy

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or…

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403(b) pet insurance retirement plan

Home Health Aide

Company: United Health Services

Location: Johnson City, New York

Posted Jun 03, 2025

View Details Apply on healthecareers.com
hospital 403(b) pet insurance

Delivery Room Technician

Company: United Health Services

Location: Johnson City, New York

Posted Jun 02, 2025

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401(k) dental insurance disability insurance

Pulmonary and Critical Care Medicine Opportunity

Company: Trinity Health

Location: Sioux City, Iowa

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Machine Operator II - DPI

Company: Cipla

Location: New York, NY

Posted Jun 03, 2025

In addition to a fulfilling career and competitive salary, the Company offers a comprehensive benefits package to include a 401(k) savings plan and matching,…

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403(b) pet insurance retirement plan

Patient Care Pharmacist - Inpatient

Company: United Health Services

Location: Binghamton, New York

Posted Jun 03, 2025

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403(b) pet insurance retirement plan

Pulmonary/Respiratory MedSurg Specialty Nurse

Company: United Health Services

Location: Johnson City, New York

Posted Jun 02, 2025

View Details Apply on healthecareers.com

Senior Network Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Bachelor’s degree in computer engineering or related field experience. 5+ years experience of design, implementation, maintenance, & troubleshooting of low-…

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Manager, Project Management - Imaging

Company: ICON Plc

Location: New York, NY

Posted Jun 03, 2025

Minimum of a Bachelor’s Degree in life sciences, project management, business administration, or a related field; advanced degree or relevant certifications (…

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Software Backend Engineer, Core Systems - New York

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Familiarity with domain driven design and event-driven architectures. Expert software engineering skills in Java, Scala, Kotlin, C#, or similar (note that we…

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Associate, Offensive Security Engineer

Company: Galaxy Digital

Location: New York, NY

Posted Jun 03, 2025

Advocate of security testing to software engineering and product teams, and help them develop a mindset of thinking about adverse scenarios and how a system can…

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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