Technical Support Jobs in New York City, NY

1,298,993 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Project Manager, Project Manager II or Sr. Project Manager

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Analyze the performance of LSR projects under contract with NYSERDA and assess quarterly progress reports from our counterparties, synthesizing progress towards…

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Specialist, Global Marketing

Company: Tiffany & Co.

Location: New York, NY

Posted May 30, 2025

Prepare presentations and materials for Senior Management as well as internal calls with Regional Marketing Leaders and cross-functional teams.

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Senior Analyst/Associate | Aerospace, Defense & Government Services

Company: Macquarie Group Limited

Location: New York, NY

Posted May 29, 2025

You will assist our clients in meeting their financial and strategic needs by participating in the full execution of advisory, capital raising, principal…

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health system full time be or bc

RWJBarnabas Health is seeking Radiologists in Toms River, New Jersey!

Company: RWJBarnabas Health

Location: Toms River, New Jersey

Posted Jun 01, 2025

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hospital part time 403(b)

Staff Nurse - Part-time, .6 Nights

Company: United Health Services

Location: Norwich, New York

Posted Jun 01, 2025

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Project Manager, Communities and Local Governments

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

Working with the team to develop accessible tools and resources to help New York State municipalities. Coordinating with other NYSERDA teams and state agencies…

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403(b) pet insurance retirement plan

Clinical Dietitian

Company: United Health Services

Location: Johnson City, New York

Posted Jun 01, 2025

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Integrated Marketing Communications Lead - Kohler Ventures

Company: Kohler

Location: New York, NY

Posted Jun 01, 2025

Stay up to date with industry developments, wellness trends, social media trends, tools and applications. You will be responsible for developing and executing…

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Backend Software Engineer - Defense

Company: Palantir Technologies

Location: New York, NY

Posted May 30, 2025

Ability to work collaboratively in teams of technical and non-technical individuals and understand how technical decisions impact the people who will use what…

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per diem

Non Invasive Vascular Lab Technologist

Company: United Health Services

Location: Johnson City, New York

Posted Jun 01, 2025

View Details Apply on healthecareers.com

Project Manager or Project Manager II or Sr. Project Manager

Company: NYSERDA

Location: New York, NY

Posted May 29, 2025

The End Use Applications Program within NYSERDA’s Innovation and Research (I&R) Group focuses on accelerating the development and commercialization of…

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Manager, Security Services

Company: Asia Society

Location: New York, NY

Posted May 30, 2025

After 1 year of service (1,000 hours), the Asia Society contributes 6% of gross earnings to an eligible employee’s 403(b) account, regardless of whether the…

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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