Technical Support Jobs in New York City, NY

1,299,203 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

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Northwell Health Orthopedics – Trauma Surgeon, Lenox Hill Hospital (Manhattan, NY)

Company: Northwell Health Physician Partners

Location: New York, New York

Posted May 16, 2025

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Director, Data Science Platform | Data Science Platform

Company: Rockefeller University

Location: New York, NY

Posted May 16, 2025

Ph.D. or equivalent degree in data science, machine learning, artificial intelligence, computer science, electrical engineering, statistics or a related field.

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Hospitalist - University of Rochester Affiliate, Low Volume Census, High Compensation

Company: University of Rochester Medical Center

Location: Rochester, New York

Posted May 16, 2025

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Grant Budget Manager

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted May 17, 2025

Minimum of 5 years of experience in financial management, grant management, or a related field, with at least 3 years in a senior or managerial role.

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Orthopedics, Physician Assistant

Company: Arnot Health

Location: Elmira, New York

Posted May 16, 2025

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Physician - Cardiology: Invasive - Interventional

Company: CHRISTUS Health

Location: Alamogordo, New Mexico

Posted May 17, 2025

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Gastroenterology - Physician Assistant

Company: University of Rochester Medical Center

Location: Dansville, New York

Posted May 16, 2025

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Physical Therapist - Skilled - (PT - Skilled)

Company: AMN Healthcare, Inc. Medical

Location: MILFORD, New Hampshire

Posted May 17, 2025

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Large Tonnage Chiller Technician - 3 years centrifugal chiller experience required

Company: Dalkia US Chiller Services NY

Location: New York, NY

Posted May 16, 2025

The ideal candidate will have mechanical knowledge and experience in field service, particularly with large Tonnage, water-cooled centrifugal chillers,…

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Gastroenterology Physician

Company: Westchester Medical Center Advanced Physician Services

Location: Poughkeepsie, New York

Posted May 17, 2025

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Academic Generalist Fellowship, Clinical Instructor, OBGYN

Company: Stony Brook University SUNY

Location: Stony Brook, New York

Posted May 16, 2025

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Obstetrics and Gynecology Medical Director Opportunity - Part-Time - Syracuse, NY

Company: Trinity Health

Location: Syracuse, New York

Posted May 16, 2025

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Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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