Technical Support Jobs in New York City, NY

1,299,252 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Junior Accountant

Company: Mercy Drive, Inc.

Location: Forest Hills, NY

Posted May 02, 2025

Maintaining records according to generally accepted accounting principles including the recordation of general journal entries, accounts payable, accounts…

Middle School Science Teacher (2025-2026)

Company: Classical Charter Schools

Location: Bronx, NY

Posted May 02, 2025

Teaching certification OR at least two year of teaching experience in science. Study, practice, and execute lessons that influence scholars to master daily…

Lead eTrading Developer

Company: Macquarie Group Limited

Location: New York, NY

Posted Apr 29, 2025

You will be driving change, not only as a technologist, but also as a holistic solutions provider, applying your engineering mindset to take user requests and…

Senior Manager, Software Engineering, Full Stack, Bank Tech

Company: Capital One

Location: New York, NY

Posted May 02, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Accountant Rotational Program

Company: D. E. Shaw & Co., L.P.

Location: New York, NY

Posted Apr 30, 2025

You’ll have the opportunity to gain a macro view of the firm’s financial activities, learn about complex legal entity structures and transactions, and enjoy…

Lead Full-Stack Developer

Company: Macquarie Group Limited

Location: New York, NY

Posted Apr 29, 2025

You will be driving change, not only as a technologist, but also as a holistic solutions provider, applying your engineering mindset to take user requests and…

Pharmacist

Company: Prime Infusions

Location: Brooklyn, NY

Posted Apr 29, 2025

Complies with state and federal drug laws as regulated by the state board of pharmacy, the drug enforcement administration, and the food and drug administration…

Full-Stack Developer

Company: Macquarie Group Limited

Location: New York, NY

Posted Apr 29, 2025

You will be driving change, not only as a technologist, but also as a holistic solutions provider, applying your engineering mindset to take user requests and…

High School History Teacher (SY 25-26)

Company: The American Dream Charter School

Location: Bronx, NY

Posted Apr 29, 2025

Bachelor’s degree in History or related field, Master's preferred. Utilize formal and informal assessment data to drive instruction and ensure student mastery…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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