Technical Support Jobs in New York City, NY

Positions 1,299,657 Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Software Engineer

Company: Finch Legal

Location: New York, NY

Posted Oct 11, 2025

Collaborate Cross-Functionally: Partner with product, ops, design, and legal experts to define and deliver real-world impact.

RN - Clinic Manager

Company: Medcor Inc

Location: Universal City, CA

Posted Oct 11, 2025

Have valid unrestricted California RN license and current BLS certification (AHA or ARC). Have a minimum of 5 years field experience.

2nd and 4th grade Classroom Teacher-Immediate Opening

Company: Global Community Charter School

Location: New York, NY

Posted Oct 10, 2025

Engage in coaching cycles and implement research-based strategies that maximize one’s own performance and that of one’s students.

Pharmacist - (Temporary) Cancer Center, Midwood Brooklyn

Company: NYU Langone Health

Location: Brooklyn, NY

Posted Oct 11, 2025

Responsibilities include ensuring compliance with all applicable state and federal regulations, licensing requirements and professional standards pertaining to…

HVAC Sales Associate

Company: Henick-Lane

Location: Long Island City, NY

Posted Oct 10, 2025

Conduct strategic cold calling and email campaigns to generate new business leads within our target markets. Engage with business contacts to understand their…

Construction Laborer/Driver

Company: ABCO MAINTENANCE INC. (BIC# 1854)

Location: Staten Island, NY

Posted Oct 11, 2025

This hands-on role includes repairs, deliveries, and transportation support. ABCO Facility Maintenance is hiring a reliable Construction Laborer & Driver in…

Vulnerability Management Analyst 2

Company: New York University

Location: New York, NY

Posted Oct 11, 2025

And 3+ years Experience with Splunk SPL and Splunk Dashboard Studio, Internet of Things search engines (e.g. Censys, Shodan), scanning a large enterprise…

Frequently Asked Questions

What are the typical salary ranges for tech support roles by seniority?
Entry‑level Tier 1 support: $45k‑$60k. Mid‑level Tier 2: $60k‑$80k. Senior Tier 3 or Support Engineer: $80k‑$110k. Specialist or Architecture level: $90k‑$130k. Manager/Director: $110k‑$150k. These ranges vary by region and industry.
What skills and certifications are most valuable for a tech support career?
Core skills: ticketing system (Zendesk, ServiceNow), OS troubleshooting (Windows, Linux), networking fundamentals, cloud platform knowledge (AWS, Azure, GCP), scripting (Python, PowerShell), and communication. Certifications: CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Azure Fundamentals, AWS Certified Cloud Practitioner, VMware Certified Professional.
Is remote work common in technical support positions?
Yes. Over 60% of support roles at SaaS and cloud companies offer full‑remote or hybrid options, with flexible hours to cover 24/7 support shifts and global customer bases.
What career progression paths exist within technical support?
Typical trajectories: Helpdesk Agent → Support Engineer → Solutions Engineer → Technical Account Manager → Support Manager/Director. Engineers may also move into product management, automation engineering, or cybersecurity specialist roles, leveraging their troubleshooting expertise.
What industry trends are shaping the future of technical support?
Key trends include AI‑powered ticket triage, automation of routine tasks, remote monitoring with SaaS tools, focus on security incident response, and a shift toward proactive support for cloud‑native and hybrid environments. Companies are also increasing investment in customer success metrics (CSAT, NPS) to drive support quality.

Related Pages

© 2026 Job Transparency. All rights reserved.