Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Per diem Pharmacist

Company: NYU Langone Health

Location: New York, NY

Posted Oct 07, 2025

In this role, the successful candidate Responsibilities include ensuring compliance with all applicable state and federal regulations, licensing requirements…

Electrical Technician

Company: The Metro Group, Inc.

Location: Brooklyn, NY

Posted Oct 07, 2025

Pulling electrical wiring through electrical conduit. Experience in electrical equipment and wiring installation for high/mid-rise residential buildings and…

Entry-Level Aesthetic Nurse (Flexible Hours, Set-Your-Schedule)

Company: June Medical Group

Location: New York State

Posted Oct 07, 2025

Active NP, PA, or RN license. *Promote Yourself*: Actively promote your June services to people in your network and surrounding areas, including social media,…

Lead Software Engineer, DevOps

Company: Capital One

Location: New York, NY

Posted Oct 08, 2025

Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible…

Lead Software Engineer

Company: Capital One

Location: New York, NY

Posted Oct 08, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

Patient Care Technician 10th floor FT Nights - LOH

Company: NYU Langone Health

Location: New York, NY

Posted Oct 07, 2025

(Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the…

B&B Mechanic (Carpenter)

Company: Metropolitan Transportation Authority

Location: Jamaica, NY

Posted Oct 08, 2025

Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or…

Software Engineer (Customer Facing)

Company: Replica Inc.

Location: New York, NY

Posted Oct 08, 2025

Ability to communicate clearly with both technical and non-technical audiences. Translate customer feedback into technical requirements, wireframes, or…

Graphics Technologist

Company: Robert Half

Location: New York, NY

Posted Oct 07, 2025

Research and evaluate the latest design tools, technologies, and advancements in Adobe Creative Cloud to enhance production processes.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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