Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Junior Software Engineer

Company: Moonshot AI

Location: New York, NY

Posted Oct 05, 2025

Collaborate with senior engineers to design scalable systems and best practices. Strong computer science fundamentals (or equivalent practical experience).

View Details Apply on SimplyHired

VP, Integrated Marketing Operations

Company: BNY

Location: New York, NY

Posted Oct 05, 2025

Bachelor’s degree in Marketing, Communications, or a related field. Lead the creation of compelling content and communication materials that resonate with…

View Details Apply on SimplyHired
health system full-time + 1 tags

RWJBarnabas Health is Seeking Physician Assistants for Day and Night Opportunities across New Jersey!

Company: RWJBarnabas Health

Location: Multiple Locations New Jersey

Posted Oct 05, 2025

View Details Apply on healthecareers.com
403(b) 457(b) dental insurance

Family Medicine - Faculty Opportunity

Company: Trinity Health

Location: Syracuse, New York

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Oct 05, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

View Details Apply on SimplyHired
full-time be or bc

Internal Medicine Physician

Company: Summit Health Medical Group

Location: Garden City and Manhattan, New York

Posted Oct 05, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance full-time

Urologist

Company: Monument Health

Location: Rapid City, South Dakota

Posted Oct 05, 2025

View Details Apply on healthecareers.com
sign-on bonus relocation assistance health system

OBGYN Physician - Keene, NH

Company: Dartmouth Health

Location: Keene, New Hampshire

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Applied Scientist II, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-…

View Details Apply on SimplyHired
sign-on bonus relocation assistance loan repayment program

Emergency Medicine | Diverse Practice Settings | $50,000 Sign-On | $100,000 Loan Repayment

Company: Rochester Regional Health

Location: Rochester, New York

Posted Oct 05, 2025

View Details Apply on healthecareers.com
full-time be or bc

Hematologist/Oncologist

Company: Summit Health Medical Group

Location: Clifton, New Jersey

Posted Oct 05, 2025

View Details Apply on healthecareers.com

Sr. Applied Scientist, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art…

View Details Apply on SimplyHired

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

Related Pages

All Technical Support Jobs 1,247 jobs All Jobs in New York City, NY 288,015 jobs Technical Support in Remote 1,246,135 jobs Technical Support in Other US Location 1,084,135 jobs Technical Support in Multiple Locations 253,625 jobs Technical Support in USA 227,410 jobs Technical Support in Washington DC 175,675 jobs Technical Support in Chicago, IL 168,735 jobs Travel in New York City, NY 79,837 jobs Full Time in New York City, NY 46,687 jobs Retirement Plan in New York City, NY 43,124 jobs 401(K) in New York City, NY 37,542 jobs Health Insurance in New York City, NY 34,384 jobs Life Insurance in New York City, NY 33,039 jobs