Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Welder - Fabricator / Valve Technician Assembler

Company: Williams Valve

Location: Long Island City, NY

Posted Sep 30, 2025

Use of pneumatic air tools, various hand tools and shop equipment. Operate welding equipment, including MIG, TIG, and arc welders, to fabricate and repair…

Junior Data Scientist

Company: Jetro / Restaurant Depot

Location: Whitestone, NY

Posted Sep 30, 2025

Demonstrated ability to take real-world analytics/data science projects from start to finish – including data cleaning, descriptive analysis, predictive…

Senior Business Analyst – Transaction Banking Technology

Company: MUFG Bank, Ltd.

Location: Jersey City, NJ

Posted Sep 30, 2025

7+ years of business analyst / systems analysis experience, with at least 3-5 years in transaction banking, payments, cash management, or related financial…

Customer Service Representative

Company: Apple Bank for Savings

Location: New York, NY

Posted Sep 30, 2025

The CSR recommends solutions based on customer needs and refers the customer to a licensed representative of ABS Associates of NY, Inc. when appropriate and…

Business Analyst, Data & Analytics

Company: The New York Public Library

Location: New York, NY

Posted Sep 30, 2025

Help staff across NYPL to understand and effectively use Digital’s data platforms and tools through creating documentation, office hours, responding to queries,…

Senior Business Analyst – Transaction Banking Technology

Company: MUFG Bank, Ltd.

Location: New York, NY

Posted Sep 30, 2025

7+ years of business analyst / systems analysis experience, with at least 3-5 years in transaction banking, payments, cash management, or related financial…

Data Scientist I - Hybrid

Company: Radian

Location: New York, NY

Posted Oct 01, 2025

Analysis and recommendations on alternative credit structures, risk sharing arrangements, and/or non-traditional manners in which to participate and take on…

Maximo Analyst

Company: Allied Staff Augmentation Partners, Inc.

Location: White Plains, NY

Posted Sep 30, 2025

Responsibilities will range from administrator to analysis documentation with technical teams. Functional knowledge of Environmental Health & Safety principles,…

Welder II

Company: EPSILON SYSTEMS

Location: National City, CA

Posted Oct 01, 2025

Knowledge of design techniques, tools, and principals involved in production of precision technical plans, blueprints, drawings, and models.

Data Scientist II

Company: Radian

Location: New York, NY

Posted Sep 30, 2025

Analysis and recommendations on alternative credit structures, risk sharing arrangements, and/or non-traditional manners in which to participate and take on…

Plumber

Company: Banner Health

Location: Sun City West, AZ

Posted Oct 01, 2025

Requires at least four years of diversified work experience as a plumber and the ability to demonstrate advanced skills in the plumbing and mechanical field.

Chef Instructor

Company: The Fedcap Group

Location: New York, NY

Posted Sep 30, 2025

Founded in 1961, Apex serves about 1,400 students annually with seven 900-hour certificate courses in skilled trades including refrigeration, automotive service…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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