Technical Support Jobs in New York City, NY

1,298,820 open positions · Updated daily

Looking for Technical Support jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the New York City, NY area.

Sr. Manager, Search Engine Optimization

Company: Macy’s

Location: New York, NY

Posted Sep 15, 2025

Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. Establish standardized measurement frameworks for…

Technical Solutions Architect

Company: Atrium Staffing

Location: Bronx, NY

Posted Sep 13, 2025

The Technical Solutions Architect will provide skilled technical and functional expertise in advanced, state-of-the-art IT methods, theories, and techniques for…

CDL A Truck Driver - $5,000 sign on

Company: P&S

Location: New York, NY

Posted Sep 16, 2025

*Top drivers earn up to $90,000 per year*. Earn 27% of line haul. We offer full company benefits and a generous pay package. *$5,000 sign-on bonus*.

Sr. Data Analyst

Company: Software Resources, Inc.

Location: New York, NY

Posted Sep 16, 2025

Bachelors Degree in an analytical field. This may include custom pipeline building and integration with our suite of data and tech tools, scripting python for…

Branch Sales Associate

Company: Carrier Enterprise

Location: Long Island City, NY

Posted Sep 12, 2025

Handle cash, checks, and credit card transactions with precision. Technical Support: Assist customers in troubleshooting and finding solutions to technical…

CDL A Truck Driver - 1099 - $4,000+ weekly

Company: P&S

Location: New York, NY

Posted Sep 16, 2025

Truck payment: $500/week to $650/week depending on truck. No credit check, $0 down. Balloon payment at end of term. Earn 70% of line haul.

Part Time Customer Advocate

Company: Carvana

Location: Garden City, NY

Posted Sep 15, 2025

Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of…

Registered Nurse

Company: NewYork-Presbyterian

Location: Brooklyn, NY

Posted Sep 15, 2025

Current New York State RN license. BLS, ACLS and PALS certifications from the American Heart Association. Registered Nurse - RN - Emergency Department (ED) –…

Part Time Customer Advocate

Company: Carvana

Location: Garden City, NY

Posted Sep 15, 2025

Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of…

SECURITY RISK ANALYST

Company: Montefiore Einstein

Location: Yonkers, NY

Posted Sep 15, 2025

Work directly with key business leaders to facilitate information risk analysis and risk management processes, identify acceptable levels of risk, and establish…

Client Services Associate

Company: The Forum Group

Location: New York, NY

Posted Sep 15, 2025

Support the team with additional tasks and maintain high standards of service. They operate with the utmost professionalism, integrity, and attention to detail,…

Store Associate

Company: The UPS Store - Retail Center Sales Associate

Location: Manhattan, NY

Posted Sep 12, 2025

New York Notary desirable; if not already a notary, must be able to qualify for notary license. Perform end of day duties: reconciliation of cash, credit cards,…

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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