Transportation Security Officers Jobs in New York City, NY

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Customer Success Manager

Company: Artera

Location: Kansas City, MO

Posted Feb 25, 2025

Artera, a patient communication platform, aims to revolutionize healthcare customer service by enabling two-way conversations between patients and healthcare teams across multiple channels. With over 500 healthcare providers using their services, Artera has facilitated more than 1 billion messages for 40+ million patients annually. The company has consistently been recognized for its innovative technology, business growth, and award-winning culture. Artera is currently seeking a Customer Success Manager to drive success for a diverse portfolio of 80-100 small to mid-sized healthcare customers. The ideal candidate will have at least 1 year of experience in a customer-facing role or 2+ years in the healthcare industry with transferable skills in client management. They should possess strong communication skills, a strategic and proactive mindset, and an understanding of healthcare workflows and revenue cycle management.

Frequently Asked Questions

What are typical salary ranges by seniority for Transportation Security Officers?
Entry‑level TSOs earn $30,000–$38,000 annually; mid‑level TSOs with 5–10 years experience earn $38,000–$50,000; senior TSOs and supervisory roles earn $50,000–$65,000; lead or TSA supervisory positions can exceed $70,000 depending on location and overtime.
Which skills and certifications are required for a Transportation Security Officer?
TSOs must pass TSA background checks, complete the TSA Transportation Security Officer training, obtain a TSA Security Clearance, and be proficient in PAT scanner operation, explosive‑trace detection, and passenger ID verification. Rail and maritime TSOs may also need IBRE or Maritime Security Program certifications.
Is remote work possible for Transportation Security Officers?
TSO roles are inherently on‑site, but some agencies offer hybrid shifts that allow remote administrative reporting, incident analysis, or training management. Day‑to‑day security screening duties cannot be performed remotely.
What career progression paths exist for Transportation Security Officers?
TSOs can advance to Senior TSO, Team Lead, TSA Security Supervisor, or TSA Threat Management Officer. With experience, they may transition into security consulting, program management, or federal policy analysis roles within the TSA or Department of Homeland Security.
What industry trends are shaping the future of Transportation Security Officers?
The industry is moving toward AI‑powered screening, drone‑based perimeter monitoring, and biometric boarding systems. TSA’s "Smart Gate" initiative and the increasing use of TSA‑approved contactless ID verification are reshaping TSO workflows. Automation of routine checks is increasing, pushing TSOs to focus on high‑risk threat detection and incident response.

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