Travel Jobs in Atlanta, Georgia
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Manager, Corp Properties
Company: Invesco
Location: Atlanta, GA
Posted Apr 28, 2024
<p>As one of the worlds leading asset managers Invesco is dedicated to helping investors worldwide achieve their financial objectives By delivering the combined power of our distinctive investment management capabilities we provide a wide range of investment strategies and vehicles to our clients around the world <p> <p>If youre looking for challenging work smart colleagues and a global employer with a social conscience come explore your potential at Invesco Make a difference every day <p> <p><strong><b>Job Description<b><strong> <p> <p><b>Your Role<b> <p> <p>As an integral part of the regional corporate properties team the Manager Corporate Properties is required to liaise closely with all key business partners stakeholders facilities management partner Macro and other vendors across the portfolio of Invesco offices within the Americas region to ensure office locations are maintained operational and fit for purpose <p> <p>This position reports to the Director of Corporate Properties Americas and supports the Americas Regional Corporate Properties team in all aspects of property management and operational matters <p> <p><b>You Will Be Responsible For <b> <p> <ul><li>Undertake and manage the execution of tasks related to maintaining operational and facilities management services across the portfolio of Invesco occupied offices in the Americas region<li> <li>Ensure the daily facility management duties undertaken by Invescos Facilities Management Partner Macro and other vendors are executed to an exemplary standard throughout the Americas regional locations<li> <li>AS required support the Director of Corporate Properties and regional team in the preparation of annual operational budgets and manage monthly expenditures accordingly<li> <li>Review and approve department invoices purchase orders up to $25000 and review monthly APS rent payments for accuracy and forward to Director of Corporate Properties for approval<li> <li>Maintain departmental standards and procedures Provide functional and timely management information<li> <li>Support the Regional Corporate Properties team to engender a culture where the team are motivated to meet and exceed customer expectations<li> <li>Oversee LEED ISO14001 or other health safety and environmental HSE initiatives where appropriate<li> <li>As directed serve on project teams coordinate with vendors building management as required to ensure that projects are completed in a timely and efficient manner<li> <li>As directed effectively manage all functionsservices to performance and financial targets<li> <ul><p><b>The Experience You Bring <b> <p> <ul><li>Minimum 3 years experience directly related to working in a facilities management or commercial office operations related environment<li> <li>Very good communication and organizational skills and ability to promote an ethos of team work to instill a culture of continuous improvement<li> <li>Extensive experience working with Microsoft Word Excel and PowerPoint is required<li> <ul><p><b>Skills Other Personal Attributes Required<b> <p> <ul><li>Team player with the ability to coordinate initiatives across geographic locations<li> <li>Ability to prioritize and manage multiple tasks simultaneously a handson with good organizational attention to detail and problemsolving skills<li> <li>Very good written and oral communication skills and ability to keep confidential information<li> <li>Flexibility to travel throughout the Americas Region office locations when required<li> <ul><p><b>Preferred requirements <b> <p> <ul><li>Ideally educated to degree level with relevant facilities project management or construction background and experience<li> <li>Membership of BIFM or other relevant facilities or construction accreditation desirable<li> <ul><p><strong><b>Full Time Part Time<b><strong> <p> <p>Full time <p> <p><strong><b>Worker Type<b><strong> <p> <p>Employee <p> <p><strong><b>Job Exempt Yes No<b><strong> <p> <p>Yes <p> <p><strong><b>Workplace Model<b><strong> <p> <p>At Invesco our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value As a fulltime employee compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week with two days working outside an Invesco office <p> <p><strong><b>Whats in it for you<b><strong> <p> <p>Our people are at the very core of our success Invesco employees get more out of life through our comprehensive compensation and benefit offerings including <p> <ul><li>Flexible paid time off<li> <li>Hybrid work schedule<li> <li>401K matching of 100 up to the first 6 with a discretionary supplemental contribution<li> <li>Health amp wellbeing benefits<li> <li>Parental Leave benefits<li> <li>Employee stock purchase plan<li> <ul><p>The above information on this description has been designed to indicate the general nature and level of work performed by employees within this role It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job The job holder may be required to perform other duties as deemed appropriate by their manager from time to time <p> <p>Invescos culture of inclusivity and its commitment to diversity in the workplace are demonstrated through our people practices We are proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race creed color religion sex gender gender identity sexual orientation marital status national origin citizenship status disability age or veteran status Our equal opportunity employment efforts comply with all applicable US state and federal laws governing nondiscrimination in employment<p>
APT Client Executive
Company: Logility
Location: Atlanta, GA
Posted Apr 28, 2024
<p>About the Company <p> <p>Accelerating the digital sustainable supply chain Logility helps companies seize new opportunities sense and respond to changing market dynamics and more profitably manage their complex global businesses The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence AI and advanced analytics to automate planning accelerate cycle times increase precision improve operating performance break down business silos and deliver greater visibility Logilitys SaaSbased platform transforms sales and operations planning SandOP and integrated business planning IBP processes demand inventory and replenishment planning global sourcing quality and compliance management product life cycle management supply and inventory optimization manufacturing planning and scheduling retail merchandise planning assortment and allocation Logility clients include Big Lots Husqvarna Group Parker Hannifin Sonoco Products and Red Wing Shoe Company Logility is a whollyowned subsidiary of American Software Inc NASDAQ AMSWA To learn how Logility can help you make smarter decisions faster visit wwwlogilitycom <p> <p>Responsibilities <p> <p>This APT Client Executive role will be responsible for creating a business development and execution plan for the allocated territory including marketing needs social media approach LinkedIn and business case execution Executing outreach strategies while leveraging available assets to penetrate accounts and execute programs which position Logilitys value message will be extremely important This role will need to leverage company approved tools such as ZoomInfo Outreach Microsoft CRM LinkedIn Sales Navigator and Oktopost to drive efficiency Participating in conferences tradeshows and events to represent the Logility brand and engage with target accounts will be imperative to developing new opportunities <p> <p>This role will need to understand and articulate the Logility value proposition in Demand AI+ capability and be able to tailor the message according to industry and stakeholders The ability to give product demonstrations to support the understanding of the client business needs in detail and use professional experience to overcome objections and effectively communicate Logilitys value propositions to prospective clients Responsibility will also include advancing and transitioning sales opportunities from trials to the successful execution of a longterm contracts and managing 2 steering committee meetings with each new trial client engagement during the trial period They will need to build relationships with key stakeholdersdecision makers at targeted accounts to come to a trial agreement <p> <p>Recruiting Guidelines <p> <ul><li>No extensive work history needed 13 years experience in sales marketing or consulting preferred <li> <li>Preferred Masters degree with a preference for MBA or comparable qualification with an economic background <li> <li>Demonstrated high academic achievement US GPAgt32 Europe graduated with distinction <li> <li>High potential with a compelling talent and interest to learn to develop a business <li> <li>Startup mentality but large enterprise compliance <li> <li>Comfortable with phone communication social media engagement and interpersonal interactions <li> <li>High energy but with an ability to convince and sell <li> <li>Strong verbal communications written and presentation skills <li> <li>Independent but team player <li> <li>A capability of owning result and all tasks that go with it <li> <li>A basic understanding of AI is an added value <li> <li>US prefer ET zone <li> <li>EU Belgium is ideal Nordics is okay <li> <li>1525 travel <li> <ul>
ERP Sales Engineer
Company: ECI Software Solutions
Location: Atlanta, GA
Posted Apr 28, 2024
<p>For more than 30 years ECI Software Solutions has been providing industryspecific cloudbased business management software and services to small and mediumsized businesses With divisions focused on manufacturing wholesaleretail distribution building and construction and field service ECIs solutions integrate into every aspect of a customers business to help them level the playing field run daytoday operations more efficiently and free them up to focus on what matters most Its how business gets done <p> <p><strong>Who is ECI<strong> <p> <p>At ECI our mission is to enable the entrepreneurial spirit of small and mediumsized business owners But ECI doesnt simply deliver amazing software solutions we also have an awardwinning company culture <p> <ul><li>We offer competitive benefits focused on employee wellbeing including paid volunteer time off<li> <li>We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years<li> <li>We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row<li> <li>Our culture of creativity innovation and leadership has garnered over a dozen International Business Awards Stevie®<li> <ul><p>Come join a worldwide team with a strong culture of inclusion professional development and collaboration <p> <p>To apply for this position please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position Applications without a resume will not be considered <p> <p>ECI is seeking a <strong>Sales Engineering Professional<strong> to provide ERP software solutions to manufacturing businesses <p> <p>Our company is growing and creating excitement in the manufacturing industry with our bestinclass ERP products We are looking for a Sales Engineering professional with an entrepreneurial mindset to help our customers improve their businesses using a consultative sales approach We offer a competitive salary with commissions and an excellent environment for professional growth <p> <p>Responsible for demonstrating the Manufacturing divisions ERP software and solutions to fit customer needs Assists the Manufacturing sales team with technical product demonstrations advice and understanding the diverse and unique business challenges presented Presenting in a board room setting and frequent travel are key expectations of this role <p> <p><strong>Responsibilities<strong> <p> <ul><li>Explain and demonstrate the features and benefits of ECIs Manufacturing ERP software to prospects specifically the Deacom ERP solution<li> <li>Ability to clearly articulate and describe batchandprocess manufacturing operations to include formulation inventory management MRP quality management and other related processes<li> <li>Actively participate in scoping discovery and proposal review sessions with prospects and customers<li> <li>Assist sales teams in identifying and presenting solutions for complex business management processes<li> <li>Comprehend a prospects technical requirements to determine outofbox capabilities or identify key requirements for custom development<li> <li>Ability to articulate solution options associated riskbenefit analysis solution pros and cons and suggest process change recommendations<li> <li>Conduct customized and focused product demonstrations inperson or virtually to small and large audiences<li> <li>Communicate effectively and work with crossfunctional teams<li> <li>Ability to bring new ideas regarding industry best practices and process improvements using ECI solutions<li> <li>Familiarity with ERP solutions and implementations<li> <li>Meet assigned sales targets contribute to overall sales growth<li> <li>Serve as a technical liaison between prospects and ECI<li> <li>Interface with product management and development teams regarding feature requests and solution enhancements<li> <li>Coordinate RFx responses to meet required timelines and expectations<li> <li>Support marketing attend trade shows support solutions webinars and create productfocused and informative videos for general consumption<li> <li>Articulate technical requirements and complex business processes in a manner that is easy to understand<li> <li>Maintain technical knowledge attend certification training and conduct product training<li> <ul><p><strong>Knowledge Skills Ability Education amp Experience<strong> <p> <ul><li>Minimum of 10 years relevant experience selling andor supporting software and SaaS solutions<li> <li>Minimum of 7 years of experience navigating and working with ERP software<li> <li>Minimum of 5 years of experience presenting inperson or virtually to large audiences<li> <li>Selfmotivated with a proven track record in software systems and professional services sales<li> <li>Knowledge of cloud solutions public AWS Azure Google including private multitenant and singletenant environments<li> <li>Strong interpersonal skills ability to interface with both technical and nontechnical team members<li> <li>Ability to multitask in a fastpaced presales environment supporting multiple projects at any given time<li> <li>Indepth knowledge of batch and process manufacturing or requisite experience working for a manufacturer in this environment<li> <li>Understand how a manufacturer operates from quote to cash<li> <li>Highly dependable possess good organization and time management skills<li> <li>Excellent written verbal and presentation skills<li> <li>BS in an engineering discipline CS EE IE etc or a related field required<li> <li>Must possess strong presentation and communication skills including webbased videodriven sessions<li> <li>Able to communicate professionally both written and verbal<li> <li>Well organized with the ability to eliminate sales obstacles through creative and adaptive approaches<li> <li>Proficient with Microsoft Office software suite and MS Teams<li> <li>Working knowledge with APIs SQL and other relational databases<li> <li>Experience with Salesforcecom a plus<li> <li>Ability to travel up to 40<li> <ul><p>In addition to our competitive salary and award winning culture we offer an excellent benefit package We even offer our employees a day off to serve their community Our company core values are our CODE Crave Greatness Own the Outcome Deliver Awesome and Embrace Community <p> <p><strong>Other details<strong> <p> <ul><li> Job Family Sales<li> <li> Pay Type Salary<li> <ul><p>Apply Now<p>
Market Intelligence Lead
Company: Logility
Location: Atlanta, GA
Posted Apr 28, 2024
<p>About the Company <p> <p>Accelerating the digital sustainable supply chain Logility helps companies seize new opportunities sense and respond to changing market dynamics and more profitably manage their complex global businesses The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence AI and advanced analytics to automate planning accelerate cycle times increase precision improve operating performance break down business silos and deliver greater visibility Logilitys SaaSbased platform transforms sales and operations planning SandOP and integrated business planning IBP processes demand inventory and replenishment planning global sourcing quality and compliance management product life cycle management supply and inventory optimization manufacturing planning and scheduling retail merchandise planning assortment and allocation Logility clients include Big Lots Husqvarna Group Parker Hannifin Sonoco Products and Red Wing Shoe Company Logility is a whollyowned subsidiary of American Software Inc NASDAQ AMSWA To learn how Logility can help you make smarter decisions faster visit wwwlogilitycom <p> <p>Responsibilities <p> <p>The Market Intelligence role will own the industry analyst relations to drive positive brand awareness while extracting market knowledge that is relayed to internal stakeholders to influence messaging and solution offerings They will need to conduct comprehensive market research focusing on key competitors key industries and personas in North America EMEA and APAC and disseminate those insights to key stakeholder to influence our product and market strategies Crossfunctional relationships will be crucial to inform these same internal stakeholders regarding market trends and competitive knowledge that will continue to influence messaging and product evolution <p> <p>This role will serve as a thought leader for the company including participating in speaking engagements and written works and will use business process industry trends key issues and personas to help craft gotomarket messaging aimed at the CSuite to share how Logilitys solutions drive success The Market Intelligence role will collaborate on the marketing programs and collateral to ensure brand consistency and market relevance and maintain competitive insights in the sales amp marketing repository Klue so that it is productively useful for client facing teams <p> <p>Close collaboration with other departments such as the Center of Excellence Sales and Research amp Development to ensure cohesive brand message is being deployed and market intelligence is informing actions with the respective teams This role will also need to collaborate on public relations and external and internal communications ensuring coherent and effective messaging We will need continued education for our client facing teams with knowledge about the business dynamics of the buyer and how to navigate those dynamics to be successful <p> <p>Requirements <p> <ul><li>Bachelors degree in marketing communications or related fields <li> <li>710 years of experience in supply chain planning industries <li> <li>Strong background in B2B enterprise solutions marketing product marketing competitive analysis analyst relations and sales enablement <li> <li>Atlanta location preferred <li> <li>Travel requirements approximately 25 of the time <li> <ul>
Design Engineer Senior
Company: Acuity Brands
Location: Atlanta, GA
Posted Apr 28, 2024
<p>We use technology to solve problems in spaces light and more things to comefor our customers our communities and our planet <p> <p>Acuity Brands Inc NYSE AYI is a marketleading industrial technology company We use technology to solve problems in spaces light and more things to come Through our two business segments Acuity Brands Lighting and Lighting Controls ABL and the Intelligent Spaces Group ISG we design manufacture and bring to market products and services that make a valuable difference in peoples lives <p> <p>We are positioned at the intersection of sustainability and technology Our businesses develop technology that helps save our customers energy and reduce their carbon emissions We achieve growth through the development of innovative new products and services including lighting lighting controls building management solutions and locationaware applications <p> <p><strong><b>Key Tasks amp Responsibilities Essential Functions<b><strong> <p> <ul><li>Leads various aspects of the design process including but not limited to the development of part geometry assembly design and drawing generation Design work varies from new product development to product enhancements and cost reduction activities Develops and distributes engineering data in the form of Engineering Change Notices bills of material and parts tracking 35<li> <li>Partners with the internal manufacturing facilities to resolve part or assembly issues deviation requests and bill of material errors in an effort to keep the manufacturing lines running and ensure quality product is produced Conducts pilotpreproduction runs 15<li> <li>Actively participates in or lead on occasion team meetings using the product delivery system stage gate product development for each major product 10<li> <li>Initiates and develops concepts for new products from Project Charters and Specification Matrix provided by the Product Manager and other avenues such as reviewing competitors samples and documentation and free design techniques Ensures all concepts are agreeable with standard manufacturing methods utilized in the appropriate manufacturing facility 15<li> <li>Continuously looks for and actively implements process improvements related to productivity quality purchasing and manufacturing to include sourcing new or alternate processes equipment andor training of manpower Looks for advancements or changes in technology via tradeshows technology councils vendors or other methods 10<li> <li>Support ABSLEAN Transformation by actively participating in Kaizen teams and completing post Kaizen activities May lead aspects of the Kaizen as necessary 10<li> <li>Submits test requests and works directly with the testing group as necessary on any required followup Submits prototyping requests and works directly with the model shop for the production of prototypes and assembly of samples Reviews functional specifications project charters and competitors samples 5<li> <ul><p><strong><b>Skills and Minimum Experience Required<b><strong> <p> <ul><li>Minimum of a Bachelors Degree in Engineering or a related discipline<li> <li>Three years of related experience in engineering in lighting or a related field<li> <li>Proficiency of 3D CAD and Microsoft Office programs required SolidWorks software proficiency preferred<li> <li>Ability to demonstrate LEAN amp Six Sigma methodology and practices such as standard work time study cause amp effect 5WHY analysis and other tools of DMAIC<li> <li>Possesses understanding in a number of manufacturing methods such as stamping drawing casting extruding of metals and plastics and finishing techniques such as painting plating anodizing and vacuum metaling<li> <li>Understands applicable standards such as UL DLC andor Energy Star standards and testing processes<li> <li>Leadership to influence and enlist the cooperation of other team members to work towards the goal of completing and implementing new product development on time and in budget<li> <li>Ability to communicate verbally in written form and through sketches and engineering drawings<li> <li>Ability to work in crossfunctional team environments<li> <ul><p><strong><b>Physical Requirements<b><strong> <p> <ul><li>Light work<li> <ul><p><strong><b>Travel Requirements<b><strong> <p> <ul><li>120<li> <ul><p>We value diversity and are an equal opportunity employer All qualified applicants will be considered for employment without regards to race color age gender sexual orientation gender identity and expression ethnicity or national origin disability pregnancy religion covered veteran status protected genetic information or any other characteristic protected by law <p> <p>Please click here and here for more information <p> <p><b>Accommodation for Applicants with Disabilities <b>As an equal opportunity employer Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans If you have difficulty using our online system due to a disability and need an accommodation you may contact us at 770 9229000 Please clearly indicate what type of accommodation you are requesting and for what requisition <p> <p>Any unsolicited resumes sent to Acuity Brands from a third party such as an Agency recruiter including unsolicited resumes sent to an Acuity Brands mailing address fax machine or email address directly to Acuity Brands employees or to Acuity Brands resume database will be considered Acuity Brands property Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume <p> <p>Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees This includes any Agency that is an approvedengaged vendor but does not have the appropriate approvals to be engaged on a search <p> <p>EVerify Participation Poster <p> <p>everifygov <p> <p>eeocgov <p> <p>LIRB1<p>
Sr Support Engineer
Company: AssuranceAmerica
Location: Atlanta, GA
Posted Apr 28, 2024
<p><strong>Job Description<strong> <p> <p><b>JOIN THE <b><b>ASSURANCE<b><b>AMERICA<b><b> TEAM<b> <p> <p>Do you want to be part of an organization where you are valued and your ideas and opinions have an impact Join the AssuranceAmerica team <p> <p>For 25 years AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers <p> <p>Our team succeeds through diversity of thought experiences skills and backgrounds <p> <p><b>Sr Support Engineer I<b> <p> <p>The Senior Support Engineer will play a pivotal role in providing technical expertise troubleshooting assistance and proactive support to our associates The ideal candidate will have a strong background in technical user support providing exceptional problemsolving skills and a passion for delivering exceptional customer service <p> <p><b>About the ROLE<b> <p> <p>Each day at AssuranceAmerica is different but as a Sr Support Engineer in IT you will Serve as the primary point of contact for escalated technical support issues utilizing advanced troubleshooting techniques to diagnose and resolve complex problems Collaborate with crossfunctional teams including development business owners and thirdparty vendors to address technical issues and enhance product functionality Provide technical guidance and mentorship to junior support engineers sharing best practices and fostering a culture of continuous learning Develop and maintain indepth knowledge of company products including new features upgrades and integration capabilities Document support processes solutions and best practices to build a comprehensive knowledge base and improve overall support efficiency Proactively identify opportunities for process improvement and product enhancement based on customer feedback and support trends Participate in oncall rotations to provide afterhours support and ensure timely resolution of critical issues Support associates and outside agents as needed for problem resolution of desktop laptop phone and printer technical issues Effectively solve support problems in the required time frame and follow up on unresolved calls daily until completed Maintain a high level of customer service Utilize ticketing software to track IT support needs and capture problems and solutions for reference as well as training needs Proactively communicate to end users information on possible companywide support issues providing estimated time of resolution Sets up and deploy PCs and peripherals according to the departmental needs utilizing company defined standards Deliver and perform setup and deprovisioning for associates Participate in projects relating to special needs ie moves transfers reorganization etc Works with a crossfunctional team to assist in the implementation of information technology Assists in training associates when required and developing producing training materials Maintains accurate inventory of equipment orders and procures new equipment Leads plans and implements assigned projects to completion <p> <p>SoftwareTechnical Abilities Microsoft Windows All supported versions Microsoft Office 365 All supported versions Remote Administration Utilities Desktop antivirusantimalware software PC setup configuration and deployment Strong Phone skills Experience with Active Directory DHCP DNS server roles and services Active Directory User Setup and Management Asset management Network LANWAN experience TCPIPSubnet VLAN Azure Cloud experience a plus <p> <p><strong>Requirements<strong> <p> <p><b>About YOU<b> Communication and analytical ability at a high level to interact with associates managers agents and vendors Possess strong customer service and communication skills Must possess strong interpersonal skills Must be able to meet deadlines and demonstrate strong time management skills Ability to manage multiple priorities for multiple managers or department staff and work independently Must demonstrate ability to interact with a wide range of users having different levels of computer expertise Must meet company guidelines for attendance and punctuality <p> <p>Required Bachelors degree in Information Systems or related field or experience commensurate with fouryear college degree A+ Net+ or comparable certifications are a plus A minimum of 5 years experience in a Helpdesk role demonstrating the ability to work in most aspects of Helpdesk Support in accordance with acceptable practices and standards Any technical certifications or training in personal computer hardwaresoftware are highly desirable <p> <p>Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift 15 pounds at times May be required to work oncall or long hours in case of network malfunction <p> <p><strong>Benefits<strong> <p> <p><b>About US<b> We are direct resultsdriven and dedicated to the success of our business and each other We are a diverse group of thinkers and doers We offer many opportunities to grow in your professional skills and career We fight homelessness by directing 5 of our earnings from each policy we sell to organizations that help those in need We call it our Generous Policy <p> <p><b>WHAT WE OFFER<b> AssuranceAmerica provides these benefits to Associates <p> <p>o Premium healthcare plans All fulltime Associates and parttime Associates working a regular schedule of 30 hours or more are eligible for day one benefits including Medical Dental Vision Voluntary Life Flexible Spending Accounts and a Health Savings Account <p> <p>o Employer Paid Benefits We enroll all eligible Associates in Group Life and ADampD Insurance Short and LongTerm Disability Plans Employee Assistance Program Travel Assist and the Benefit Resource Card which includes Teladoc™ Pet Insurance and Health Advocate Additional Benefits <p> <p>o 401k Employer Match We want to help you prepare for the future now All fulltime and parttime Associates over age 21 are eligible to participate in the 401k Savings Plan AssuranceAmerica will match 100 of the first 4 of an Associates contributions <p> <p>o Engagement Events We make time for fun activities that strengthen Associate relationships in all our locations <p> <p>o Annual Learning Credit Want to learn something new Well reimburse you for approved educational assistance up to $5250 annually Time Off <p> <p>o Paid Time Off PTO Parental Leave Pay Volunteer Time Off VTO Bereavement Pay Military Leave Pay and Jury Duty Pay <p> <p><b>YOURE INVITED TO <b><b>APPLY<b> <p> <p>We believe the right fit is more important than a checklist If you have most of what were looking for in this role and our culture and mission speak to you contact us We want to hear from you<p>
Employee Engagement Manager (GA, FL, Carolinas - Hybrid)
Company: OneDigital Health
Location: Atlanta, GA
Posted Apr 28, 2024
<p>Are you looking to accelerate your career without having to hide your authentic self a place where you can be you A career thats making a bigger impact on the world At OneDigital we are on a mission to help people do their best work and live their best lives From the services we offer to the way we show up for each other each day we are fueling dreams achieving big goals and embracing each others truest selves <p> <p>We understand that pursuing a new job is a big deal Maybe youre afraid you wont fit in Well heres the good news For us the days of fit in to get in are over and being different is not a barrier to getting ahead Greatness comes in all shapes sizes colors and experience levels If you are looking for a peoplefirst culture that is wired for growth driven to serve and totally committed to having your back give us a shot Your best life awaits <p> <p><b>Our Newest Opportunity <b> <p> <p>The Employee Engagement Manager provides a positive experience for retirement plan clients and their employees This position works closely with the Southeast Retirement + Wealth team and is empowered to effectively lead and oversee employee engagement This position provides an exceptional level of service to clients and through customer service communication and relationship management skills <p> <p>The Employee Engagement Manager supports the Southeast R+W team by <p> <ul><li>Managing the daytoday employee engagement needs and operations across the region<li> <li>Implement the firms employee engagement services including Personal Financial Planning onboarding open enrollment and ongoing client reporting<li> <li>Promoting Personal Financial Planning for new and existing clients<li> <li>Conducting group presentations <li> <li>Advisor Managed Accounts AMA educator expert in offering with each service provider<li> <li>Becoming a liaison to OneDigitals southeast wealth advisory team <li> <li>Building and managing resource library for the southeast region including open enrollment health amp benefit fairs and other popular educational topics Examples HSA savings Roth v Pretax Rollovers<li> <li>Coordination with services providers for educational material related to technology mobile apps plan highlights and service provider changes<li> <li>Participation in sales meetings as needed<li> <ul><p><b>Essential Duties and Responsibilities includes but is not limited to<b> <p> <p><b>Primary Responsibilities <b> <p> <p>The Employee Engagement Manager will work closely with Southeast Retirement + Wealth leadership in developing the Employee Engagement service and operational needs based on the OneDigitals strategic plan and priorities This position will also work closely with other leaders and teams across several areas and functions including but not limited to sales consultants client relations directors and managers operations and marketing <p> <p>The primary responsibility of this position is to provide engagement and retirement expertise to the employees of our employer sponsored retirement plans The Employee Engagement Manager will be responsible for engaging organizing and effectively conducting engagement meetings at client locations This position will be the goto in the southeast region for educational content related to OneDigitals Workplace to Wealth initiative Candidate will be expected to learn retirement plan provisions and customize presentations for any plan type in the book of business <p> <p><b>Duties<b> <p> <ul><li>Work with Client Relations Sales and Client to deliver specific engagement strategies including presentations which meet the individual needs of each client employee group<li> <li>Assist the benefits department with the overall communication of the plan<li> <li>Schedule and conduct group engagement meetings deliver workshops webinars and enrollment meetings to achieve client goals<li> <li>Schedule and conduct oneonone retirement planning meetings with client employees as needed<li> <li>Provide employees with insight into the investments offered under each client plan including educating on investment objectives and performance<li> <li>Maintain current and accurate records to document employee progress towards goals<li> <li>Develop and execute strategies and approaches to promote employee action toward meeting retirement objectives<li> <li>Explain and ensure employees understand product options<li> <li>Work with employees with multiproduct needs and connect with other product specialists as needed<li> <li>Educate and enroll employees into Personalized Portfolios Advisor Managed Accounts<li> <ul><p><b>Managerial Duties<b> <p> <ul><li>Proactively and effectively disseminate information to team members<li> <li>Assist team members in daily problem resolution<li> <li>Communicate to management and team when problems are discovered that affect daily processes<li> <li>Identify operational gaps and work with Regional VP Client Relations and Operations and respective team members for resolution<li> <li>Provide general oversight of daily team functions<li> <li>Lead and motivate employees by encouraging maximum performance and dedication<li> <li>Ensure the team meets or exceeds all performance standards by monitoring daily operations perform quality reviews proof outgoing reports and statements and work with the team to identify opportunities for improvement<li> <li>Provide subject matter expertise and coach new team members<li> <li>Work closely with regional leadership to evaluate current knowledgelevel of team to design and implement appropriate educational resources and training for internal employees<li> <li>Exercise sound business judgment when providing guidance to members of the team<li> <li>Perform other duties as needed<li> <ul><p><b>Qualifications Skills and Requirements<b> <p> <ul><li>Demonstrate exceptional public speaking and communication skills<li> <li>Exceptional ability to communicate effectively across a variety of communication settings<li> <li>Demonstrate effective communication style based on setting and audience <li> <li>Effective presenter to diverse groups with varied financial backgrounds<li> <li>Versed in employer sponsored retirement plans and the advantages of each plan regarding retirement savings<li> <li>Effectively prepare for and facilitate educational meetings and campaigns<li> <li>Initiative and a positive cando attitude is required<li> <li>Lead by example with maintaining positive productive relationships with clients<li> <li>Demonstrate exceptional interpersonal and customer service skills<li> <li>Demonstrate ability to work and make decisions independently with minimal supervision<li> <li>Superior attention to detail and followthrough Accuracy and attention to details is a must<li> <li>Possess a passion to help team and clients<li> <li>Ability to see big picture communicate that vision effectively to others and oversee planning out details<li> <li>Proficiency with Microsoft Office Suite Word Excel and PowerPoint Adobe and Salesforce<li> <li>Ability to effectively use and train others how to use proprietary software and databases<li> <li>Lead by example with exceptional organizational and time management skills and the ability to manage priorities effectively <li> <li>Lead by example and motivate others to adapt to a rapidly changing business and technology environment<li> <li>Demonstrate sound business judgment and problem solving skills on advanced or technical concepts<li> <li>Demonstrate critical thinking for process improvement and providing resolutions to requests<li> <li>Ability to lead the team to a prompt decision on timesensitive client issues<li> <li>Ability to effectively coach and train others<li> <li>Demonstrate initiative to overcome obstacles<li> <li>Ability to create and foster a positive work environment where everyone wants to do their best<li> <li>Ability to communicate about delicate subject matters with internal team and with clients<li> <li>Ability to build constructive and effective relationships with internal and external customers Must be professional courteous diplomatic and tactful<li> <li>Stay current on and has the ability to train others on company systems and procedures<li> <ul><p><b>Education Training and Experience<b> <p> <ul><li>College degree required in Business Administration Accounting Finance or equivalent financial services industry experience<li> <li>5+ years of industry experience required<li> <li>Thorough understanding of retirement plan administration and ERISA guidelines<li> <li>Knowledge and understanding of department functions and interactions<li> <li>Series 65 required<li> <ul><p><b>Other<b> <p> <ul><li>Regular and predictable attendance is required<li> <li>In addition applicants must be willing to work overtime during peak seasons to meet deadlines and department goals and initiatives<li> <li>Primarily sedentary work ability to move about office and attend client visits<li> <li>Travel is limited to occasional industry conferences and client meetings<li> <li>Ability to move 20 pounds on a regular basis <li> <li>Visual acuity for computer work and written documents<li> <li>Ability to hear to converse via telephone and in person<li> <li>Access to highly confidential personnel and financial data<li> <ul><p>Your base pay is dependent upon your skills education qualifications professional experience and location In addition to base pay some roles are eligible for variable compensation commission andor annual bonus based on your individual performance andor the companys performance We also offer eligible employees health wellbeing retirement and other financial benefits paid time off overtime pay for nonexempt employees and robust learning and development programs You will receive reimbursement of jobrelated expenses per the company policy and may receive employee perks and discounts <p> <p>To learn more visit wwwonedigitalcomcareers <p> <p>Thank you for your interest in joining the OneDigital team<p>
Sales UX Data Analyst
Company: AssuranceAmerica
Location: Atlanta, GA
Posted Apr 28, 2024
<p><strong>Job Description<strong> <p> <p><b>JOIN THE <b><b>ASSURANCE<b><b>AMERICA<b><b> TEAM<b> <p> <p>Do you want to be part of an organization where you are valued and your ideas and opinions have an impact Join the AssuranceAmerica team <p> <p>For 25 years AssuranceAmerica has provided superior property and casualty insurance products through contracted independent agents and directly to customers <p> <p>Our team succeeds through diversity of thought experiences skills and backgrounds <p> <p><b>Sales UX Data Analyst<b> <p> <p>You will help drive business performance by creating a variety of sales performance reports and analyses to help the team understand drivers of business performance commissions and derive actionable insights Successful candidates will be able to use data to drive insights and provide strategic recommendations You will have the opportunity to combine intuition for business innovative inquiry insights from sales and curiosity to accomplish meaningful work to uncover trends and identify insights that deliver impact across the organization <p> <p>AssuranceAmerica will not consider international applicants requiring employer sponsorship <p> <p><b>About the ROLE<b> <p> <p>Each day at AssuranceAmerica is different but as Sales UX Data Analyst in Sales you will Create reports and analyses pertaining to sales performance sales productivity sales pipeline and financial and operational metrics utilizing Salesforce CRM Microsoft Excel and other tools and databases Identify opportunities to leverage new technologies and additional data sources to drive sales and performance Work directly with the Sales team business partners finance product and marketing to deliver insightful analysis with a focus on automation and efficiency Prepare presentations and clearly communicate findings from initiatives to the sales team and the broader organization Administer and maintain accurate and applicable agent compensation plan components as well as eligibility of payments Directly support sales teams via research and resolution of commissionrelated inquiries eg system access issues transaction disputes credits and payment calculation Define design and interpret key performance metrics to deliver insights and recommendations <p> <p><strong>Requirements<strong> <p> <p><b>About YOU<b> A processimprovement mindset A positive attitude and a willingness to quickly learn new and potentially technical topics Comfortable with change and working in a fastpaced environment <p> <p>Required Bachelors degree in a quantitative or businessrelated field MBA is a plus Advanced MS Excel skills Strong communication skills to translate complex information into easily digestible insights and presentations Outstanding problemsolving skills record of asking questions and developing solutions and recommendations <p> <p>Preferred Salesforce CRM experience Experience working with a sales function Business intelligence tools experience eg Tableau PowerBI etc <p> <p>Physical Requirements Prolonged periods sitting at a desk and working on a computer Must be able to lift 15 pounds at times Must be able to travel <p> <p><strong>Benefits<strong> <p> <p><b>About US<b> We are direct resultsdriven and dedicated to the success of our business and each other We cover the cost of healthrelated benefits for our Associates We are a diverse group of thinkers and doers We offer many opportunities to grow in your professional skills and career We fight homelessness by directing 5 of our earnings from each policy we sell to organizations that help those in need We call it our Generous Policy <p> <p><b>WHAT WE OFFER<b> <b>AssuranceAmerica provides these benefits to Associates<b> <p> <p>o <b>Premium healthcare plans<b> All fulltime Associates and parttime Associates working a regular schedule of 30 hours or more are eligible for day one benefits including Medical Dental Vision Voluntary Life Flexible Spending Accounts and a Health Savings Account <p> <p>o <b>Employer Paid Benefits<b> We enroll all eligible Associates in Group Life and ADampD Insurance Short and LongTerm Disability Plans Employee Assistance Program Travel Assist and the Benefit Resource Card which includes Teladoc™ Pet Insurance and Health Advocate <b>Additional Benefits<b> <p> <p>o <b>401k Employer Match<b> We want to help you prepare for the future now All fulltime and parttime Associates over age 21 are eligible to participate in the 401k Savings Plan <b>AssuranceAmerica will match 100 of the first 4 of an Associates contributions<b> <p> <p>o <b>Engagement Events<b> We make time for fun activities that strengthen Associate relationships in all our locations <p> <p>o <b>Annual Learning Credit<b> Want to learn something new Well reimburse you for approved educational assistance up to $5250 annually <b>Time Off<b> <p> <p>o Paid Time Off PTO Parental Leave Pay Volunteer Time Off VTO Bereavement Pay Military Leave Pay and Jury Duty Pay <p> <p><b>YOURE INVITED TO <b><b>APPLY<b> <p> <p>We believe the right fit is more important than a checklist If you have most of what were looking for in this role and our culture and mission speak to you contact us We want to hear from you<p>
Sr Technical Writer
Company: Logility
Location: Atlanta, GA
Posted Apr 28, 2024
<p>About the Company <p> <p>Accelerating the digital sustainable supply chain Logility helps companies seize new opportunities sense and respond to changing market dynamics and more profitably manage their complex global businesses The Logility® Digital Supply Chain Platform leverages an innovative blend of artificial intelligence AI and advanced analytics to automate planning accelerate cycle times increase precision improve operating performance break down business silos and deliver greater visibility Logilitys SaaSbased platform transforms sales and operations planning SandOP and integrated business planning IBP processes demand inventory and replenishment planning global sourcing quality and compliance management product life cycle management supply and inventory optimization manufacturing planning and scheduling retail merchandise planning assortment and allocation Logility clients include Big Lots Husqvarna Group Parker Hannifin Sonoco Products and Red Wing Shoe Company Logility is a whollyowned subsidiary of American Software Inc NASDAQ AMSWA To learn how Logility can help you make smarter decisions faster visit wwwlogilitycom <p> <p>Responsibilities <p> <p>Logilitys next SR Technical Writer will produce and maintain highquality documentation and other user assistance content that contributes to the successful adoption of products by endusers This role works collaboratively with developers quality engineers product managers and user experience professionals to equip users to understand and use our products <p> <p>Our Senior Technical Writer will work with internal teams to obtain an indepth understanding of the product and the documentation requirements while producing highquality documentation that meets applicable standards and is appropriate for its intended audience They will need to write easytounderstand user interface text online help technical and developer guides and other user assistance This role will need to analyze existing and potential content to identify opportunities for improvement and assess the audience needs for whom the technical and procedural documentation is intended adjusts tone and technical terms used to meet those needs and to ensure understanding The Technical Writer will plan writing processes and set timelines and deadlines while creating or working with graphic designers to create diagrams charts and other visual aids to assist readers in understanding a product or process Finally they will need to gather feedback from clients designers and other stakeholders to improve technical documents <p> <p>Requirements <p> <ul><li>5+ years of technical writing instructional design or knowledge management experience in a technology company <li> <li>Bachelors degree or equivalent experience <li> <li>Supply chain industry expertise or demonstrated ability to learn multiple other business domains <li> <li>Basic familiarity with the SDLC and software development <li> <li>Working knowledge of one or more technical writing tools Such as Adobe RoboHelp Madcap Flare or Authorit <li> <li>Experience creating HTML and CSS required <li> <li>Experience using MkDocs and Markdown is a strong plus <li> <li>Infrequent travel less than 5 of time <li> <ul>
Team Lead
Company: Orchard
Location: Atlanta, GA
Posted Apr 28, 2024
<div> <p><strong>About Orchard<strong><p> <p><span>Orchard is radically simplifying the way people buy and sell their homes For the average American the home purchase and sale process takes months creates anxiety and is filled with uncertainty and hassle Orchard has reimagined the endtoend experience of buying and selling from innovative home search tools to find the perfect home to the ability to buy a new home before selling your current one Orchard customers manage the entire experience through a personalized online dashboard while also getting the support of bestinclass Orchard real estate agents <span><p> <p><span>Headquartered in New York City with teammates across the US Orchard boasts over 200 employees We have financing from <span><span>toptier investors including Revolution Firstmark Accomplice Navitas and Juxtapose who have also backed the likes of Pinterest Airbnb Shopify and Sweetgreen Were proud to be recognized by Crains Inc 5000 Glassdoor Parityorg and Built In on their lists of best places to work<span><p> <div> <p><strong>About the Role<strong><p> <p>Join Orchard on our mission to create the most stressfree fair and simple way to buy or sell a home Orchard is looking for a customerfocused licensed and experienced Team Lead to join our growing team in Atlanta At Orchard Team Leads partner with our customers to accomplish their real estate buying and selling goals in addition to coaching a team of real estate agents to do the same We provide high quality referrals differentiated product offerings and bestinclass training and support<p> <p>This is an independent contractor 1099 role that will be supported by a local Regional Sales Manager Candidates must reside in the greater Atlanta area and hold an active and unrestricted real estate license in the state of Georgia<p> <p><strong>What Youll Do Here<strong><p> <ul><li>Work alongside the Regional Sales Manager to recruit coach and retain a highperforming team of 1015 real estate agents throughout the Atlanta metro area<li> <li>Present Orchards products and services to your book of potential customers to understand how Orchard can best serve their needs<li> <li>Help create a culture of service excellence and results driving your team to make the most of every opportunity by holding coaching sessions with individual agents and sales meetings with your team<li> <li>Conduct listing presentation meetings to educate and close new customers on working with Orchard <li> <li>Identify homes to show prospective home buyer clients after conducting a thorough needs analysis and aligning on new home criteria schedule home showings for home buyer clients<li> <li>Work with Orchards team of transaction coordinators loan officers and title representatives to deliver a seamless closing process<li> <ul><p>This is an independent contractor 1099 role with income based on the production of your team and your personal transactions<p> <p><strong>Why Join Orchard<strong><p> <p><strong>Highquality seller referrals <strong>Orchard provides qualified appointments with serious homeselling customers for you and your team<p> <p><strong>Differentiated product offerings <strong>As an Orchard Team Lead youll have access to Orchards Concierge program Orchards Equity Advance product offerings for people selling a current home and looking to buy a new one frictionless integration of Orchard Mortgage and Orchard Title each with industryleading products and customer satisfaction and cutting edge CRM and transaction management tools<p> <p><strong>Training amp Support <strong>Orchard provides transaction coordination services on every deal bestinclass sales scripting presentations and materials a dedicated training team that provides ongoing agent training and an inside sales team that vets referrals and sets an appointment before passing them on to you<p> <p><strong>Culture <strong>Orchard has a strong consumer brand thats centered around customer experience and has great Trustpilot reviews<p> <p><strong>Competitive splits Y<strong>ou can build a business around and a share of your teams production<p> <p><strong>Wed Love to Hear From You if You Have<strong><p> <ul><li>At least 3+ years of experience as a licensed real estate agent<li> <li>At least 2+ years of experience managing or mentoring real estate agents<li> <li>Demonstrated ability to effectively coach a team develop skills and produce results<li> <li>Strong communication skills both written and oral<li> <li>Passion for customer service and a proven ability to deliver an outstanding customer experience while meeting or exceeding production targets<li> <li>An active and unrestricted Georgia real estate license and a deep understanding of the home buying and selling process in the greater Atlanta area<li> <li>Reliable mode of transportation and ability to travel within your market area<li> <li>The willingness to adapt to a clients and agents schedule and work various hours as needed including nights and weekends for home toursshowings and agent training<li> <ul><p><span>LIRemote BIRemote LIJA1<span><p> <div> <p><em><span>Orchard is proud to be an equal opportunity employer We provide employment opportunities without regard to age race color ancestry national origin religion disability sex gender identity or expression sexual orientation veteran status or any other protected status in accordance with applicable law<span><em><p> <div>
Executive Assistant
Company: Simeio
Location: Atlanta, GA
Posted Apr 28, 2024
<p><strong>Join the Simeio Squadron as an Executive Assistant and Navigate the Cybersecurity Skies<strong><p> <p>This role is onsite in our Alpharetta office 4 days per week<p> <p><strong>The Adventure<strong><p> <p>Simeio the global titan of cybersecurity is on the lookout for a highflying Executive Assistant to join our crew in Atlanta This isnt just any role its your chance to be the right hand to our CLevel captains helping navigate through the thrilling world of security identities Are you ready to be part of a team that guards the digital universe<p> <p>Simeio is a global identity and access management service provider focused on protecting organizations key data and access requirements<p> <p>We provide professional and managed services specific to the IAM space like implementation training support upgrades governance and application onboarding<p> <p>Simeio has over 700 talented employees across the globe and we have offices in USA Atlanta HQ and Texas India Canada Costa Rica and UK<p> <p>At Simeio we have a relaxed culture terrific offices hybrid working and lots of cool people to bounce ideas off as you continue to learn new things<p> <p><strong>Your Mission<strong><p> <ul><li><strong>Celestial Calendar Coordination<strong> Keep our stars aligned with impeccable schedule management Your ability to juggle planets we mean appointments ensures our executive galaxy never collides<li> <li><strong>Communication Command Center<strong> Be the voice and ears of our leaders Screen and respond to messages with the agility of a comet keeping everyone connected across the cosmos<li> <li><strong>Galactic Travel Guru<strong> Plot courses through the corporate cosmos arranging travel thats as smooth as gliding through the Milky Way<li> <li><strong>Document Docking Station<strong> Keep our documents in orbit organized and always within reach for quick interstellar access<li> <li><strong>Expense Expedition<strong> Navigate through the nebula of numbers ensuring every expense is accounted for with precision<li> <li><strong>Stellar Liaison<strong> Serve as the gravitational force that keeps internal and external planets in harmony<li> <li><strong>Confidentiality Keeper<strong> Guard the secrets of the universe and our company with the utmost discretion<li> <li><strong>Prioritization Pilot<strong> With you at the helm our executives can soar through their days focusing on what matters most<li> <li><strong>Atlanta Office Astronaut<strong> Command the Simeio space station in Atlanta ensuring all systems are go From supply levels to space cleanliness your mission is to maintain order in our terrestrial headquarters making it a model of cosmic efficiency<li> <ul><p><strong>Your Gear<strong><p> <ul><li>Experience in flying through administrative galaxies especially if youve previously charted courses for CLevel stars<li> <li>A toolbox filled with MS Office suite skills ready for any mission<li> <li>A communicator badge featuring professional and friendly signals excellent verbal and written communication channels<li> <li>An organizational compass that never fails with problemsolving gadgets to boot<li> <li>The ability to juggle asteroids tasks without breaking a sweat<li> <li>Diplomacy and discretion shields always activated<li> <ul><p><strong>Flight Path<strong><p> <p>Local travel required Your mission control will be in Atlanta but the digital universe knows no bounds<p> <ul><li>Ready to embark on this stellar journey If steering a ship through the cosmic field of cybersecurity excites you and youve got the skills to keep our executives flying high and our Atlanta base in prime condition we want you on our squad Together well explore new galaxies of efficiency and innovation<li> <ul><p><strong>About us<strong><p> <p>Simeio is a global managed services provider offering Identity and Access Management solutions delivered as a service and interoperable with leading IAM tools<p> <p>With 700+ employees worldwide Simeio secures over 160 million identities globally for large enterprises and government entities<p> <p>Services and solutions from Simeio include Customer Identity amp Access Management Privileged Access Management Identity Proofing Access Management amp Federation Identity Governance amp Administration Application Onboarding and Simeio Identity Orchestrator<p> <p>The company has been recognized for its business and technical leadership and highly rated by Gartner Forrester and Kuppinger Cole and was ranked by Great Places to Work®<p> <p>For more information visit simeiocom<p>
Manager of Information Technology
Company: Aveanna Healthcare
Location: Atlanta, GA
Posted Apr 28, 2024
<p>Position Overview <p> <p>The Manager of Information Technology Solutions is responsible for supporting sales reps across the company through maintaining the IT infrastructure and ensuring enduser satisfaction The Manager of Information Technology Solutions will work alongside the sales and IT leadership to understand and support needs for computer operations and production support systems and database administration network operations telecommunications PCdesktop support and customer service The role ensures systems performance and service level requirements are met provides indepth technical expertise for both tactical and operational initiatives <p> <p>Essential Job Functions <p> <p>Serve as the go to support desk helper for field sales reps to create IT solutions quickly and efficiently <p> <p>Setup and deploy custom IT equipment <p> <p>Develop solutions to sales related IT issues <p> <p>Provide onboarding and training support for all users IT needs <p> <p>Create custom reports using conventional data methods <p> <p>Create custom solutions for software systems that will help sales reps in the field <p> <p>Setup and run regional training events for IT equipment and infrastructure <p> <p>Travel up to 25 to offices across the country to meet with sales team and help establish new IT needs across the company <p> <p>Develop programs and apps that will help our sales team run a more efficient process <p> <p>Work with leadership to provide companywide solutions for IT needs <p> <p>Set deadlines based on customer commitments and business needs ensure deadlines are met <p> <p>Implement and ensure compliance with IT Systems Management Processes eg ITIL and Quality programs <p> <p>Maintain established service level commitments for services on all technology platforms including process measurement as well as customer satisfaction measurement <p> <p>Ensure established system procedures including user ID maintenance system resource monitoring system tuning capacity planning backuprestore and the appropriate transfer of test systems to production operations and quality assurance <p> <p>Identify operational issues impacting service levels and streamline IT processes to provide realtime visibility into infrastructure performance <p> <p>Ensure uniform configuration standards for all infrastructure components and application appropriate maintenance activities <p> <p>Demonstrate a high level of service delivery and do whatever is necessary without compromising the integrity of the infrastructure to ensure customer satisfaction Be cognizant of end user experience with using technologies Strive for a balance of user friendly and secure environment <p> <p>Requirements <p> <p>Bachelors degree in Computer Science Engineering or Information Technology <p> <p>Minimum of 35 years of experience in an IT infrastructure support role <p> <p>Demonstrated experience working with nonIT professionals delivering IT solutions <p> <p>Advanced knowledge of servers storage network operating systems telecom system management practices and tools <p> <p>Data center operations experience including capacity planning and forecasting disaster recovery and business continuity <p> <p>Excellent analytical planning project management problemsolving negotiation and organizational skills <p> <p>Excellent knowledge of product life cycle tools processes and operations planning <p> <p>Proactive communicative smart motivated organized results oriented and thrive within a fastpaced highly demanding 24 by 7 environment <p> <p>Demonstrated ability to successfully manage multiple projectspriorities simultaneously <p> <p>Technically fluent and sound in architectural and operational concepts of cloud computing IaaS SaaS networking enterprise storage systems backups internet security load balancing directory services application and infrastructure monitoring virtualization automation databases disaster recovery high availability scalability and web site performance management <p> <p>Fluent in industry standard technologies such as from Cisco EMC Dell VMWare Linux Microsoft Windows IIS MS SQL Server Data Center Automation Tools etc <p> <p>Preferences <p> <p>Healthcare experience preferable <p> <p>Other SkillsAbilities <p> <p>Proficient in Microsoft Word and Excel <p> <p>Must be able to adhere to confidentiality standards and professional boundaries at all times <p> <p>Ability to remain calm and professional in stressful situations <p> <p>Attention to detail <p> <p>Time Management <p> <p>Strong commitment to excellence <p> <p>Effective problemsolving and conflict resolution <p> <p>Excellent organization and communication skills <p> <p>Quickthinking and astute decision making skills <p> <p>Physical Requirements <p> <p>Must be able to speak write read and understand English <p> <p>Must be able to travel <p> <p>Must be able to lift 50 pounds <p> <p>Prolonged walking standing bending kneeling reaching twisting <p> <p>Must be able to sit and climb stairs <p> <p>Must have visual and hearing acuity <p> <p>Must have strong sense of smell and touch <p> <p>Environment <p> <p>Performs duties in an office environment during agency operating hours <p> <p>Must be able to function in a wide variety of environments which may involve exposure to allergens and other various conditions <p> <p>Other Duties <p> <p>Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job Duties responsibilities and activities may change at any time with or without notice<p>