Travel Jobs in York ON

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Sales Operations Manager

Company: TextNow

Location: New York City, NY

Posted Jan 31, 2025

TextNow, a leading provider of free phone service, is seeking a Sales Operations Manager. The role involves developing sales processes, data analysis, collaboration with other departments, managing sales technology, training and onboarding, performance management, automation, lead management, Salesforce management, and championing the sales team. The ideal candidate should be a strategic, critical thinker with 48 years of experience in sales operations, proficient in Salesforce, and understanding of the digital advertising ecosystem. TextNow values customer obsession, fairness, challenging goals, ownership, and commitment. The company offers a strong work-life balance, flexible work arrangements, employee stock options, unlimited vacation, competitive pay, parental leave, and wellness benefits. TextNow is committed to diversity and inclusion, aiming to serve everyone in an industry that traditionally caters to the few.

Frequently Asked Questions

What are typical salary ranges by seniority in travel roles?
Entry‑level agents earn $35k‑$55k; mid‑level tour operators $50k‑$70k; senior airline ops managers $70k‑$110k; travel tech developers $80k‑$140k; and sustainable tourism coordinators $50k‑$90k, all varying by region and company size.
What skills and certifications are required for travel professionals?
Key skills include GDS proficiency (Sabre, Amadeus, Galileo), CRS and CRM (Salesforce, HubSpot), aviation safety knowledge (FAA or EASA), and data analytics (Python, SQL). Certifications such as Certified Travel Associate (CTA), Certified Travel Industry Executive (CTIE), ISO 14001 for ESG, and hospitality management credentials boost credibility.
Is remote work available in the travel industry?
Remote roles exist in travel tech development, data analysis, virtual tour design, and customer support. Airline ops and hospitality positions often require on‑site presence, but many agencies now allow hybrid arrangements for agents and coordinators.
What are common career progression paths in travel?
A travel agent can advance to senior consultant, then to sales manager or regional director. Airline ops staff may move from crew to flight operations supervisor to director of operations. Tech roles progress from junior developer to product manager, then to CTO or head

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