Vision Insurance Jobs in Brazil
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Senior Support Engineer - Confluence
Company: e-Core
Location: Brazil
Posted Apr 26, 2024
<p class=jobDescription> <p> <strong> We are changemakers <strong> <p> <p> <p> <p> Combinamos nossa experiência global em indústriaschave e as últimas tecnologias para ajudar empresas em rápido crescimento e estabelecidas a transformar e acelerar seus modelos de negócios desenvolver soluções digitais inovadoras escalar capacidades tecnológicas e sustentar seu crescimento <p> <p> <p> <p> <strong> Construindo pontes em direção a um futuro melhor com mais oportunidades <strong> <p> <p> <p> <p> Para garantir que estamos construindo um ambiente diverso e inclusivo que reflete a verdade sobre nossa cultura bem como metas sociais e profissionais buscamos recrutar com intencionalidade e foco cada vez maior em representatividade Isso significa que consideramos expressões de gênero etnia raça religião orientação sexual e outros marcadores de identidade fatores que trazem ativos significativos para dentro da eCore garantindo que não existam barreiras para conectar talentos com oportunidades incríveis <p> <p> <p> <p> Estamos comprometidos com os valores da Igualdade de Oportunidades de Emprego e todas as pessoas na eCore são encorajadas a serem elas mesmas e incentivadas a desenvolverse profissional e pessoalmente beyourself beyourbest <p> <p> <p> <p> <strong> Join us as a Senior Support Engineer <strong> <p> <p> Our clients can count on our top talents So when these customers who are big players in different industries need solutions to problems our support team is responsible for providing the technical solution aiming for the greatest customer satisfaction As Senior Support Engineer you will lead and work with other Technical Support Engineers on cases that will help cultivate the team values and technical expertise <p> <p> <strong> This position suits you if you have <strong> <p> <p> As a Senior Support Engineer we expect you to have <p> <p> Advanced English level speaking listening and writing <p> <p> Strong experience in support and troubleshooting web applications systems andor softwares in general <p> <p> Solid troubleshooting skills amp rootcauseanalysis <p> <p> Strong experience in handling critical tickets complex issues and customer facing <p> <p> Experience with JVM and troubleshooting java applications in general eg Thread Dumps Heap Dumps Garbage Collection ThreadHeap Analysis Java Memory <p> <p> Experience with database and queries management <p> <p> Experience with Network technologies eg proxies amp reverse proxies load balancers LDAP Active Directory SSL APIs <p> <p> Handson experience in some programming language and Linux Operating System <p> <p> <p> <p> <p> <p> <strong> Would be great if you have <strong> <p> <p> Knowledge in Browser Dev tools <p> <p> Knowledge in LDAP eg LDAP Filters base DN <p> <p> Knowledge about email eg knowledge about DNS and SMTP protocol <p> <p> Experience with Docker Cloud AWS preferably and Kubernetes <p> <p> Experience with Java source code debugging <p> <p> <p> <p> <strong> What you will do in this role <strong> <p> <p> Interact with customers to solve their problems digging into complex issues <p> <p> Perform triage root cause analysis debugging and troubleshooting across Atlassian products <p> <p> Receive onboarding training to make you a specialist in our products system technologies and network technologies <p> <p> Participate in the growth of support capabilities capacity and quality for our customers <p> <p> Lead and participate in customerfacing calls helping to communicate progress updates action plans and resolution details <p> <p> Always improve yourself and our customers experiences <p> <p> Work to deescalate difficult situations with customers <p> <p> Work on global continuous improvement projects <p> <p> <p> <p> <p> <p> <strong> Where you will be based on <strong> <p> <p> BR Remote <p> <p> <p> <p> <strong> What youll get <strong> <p> <p> <strong> We encourage worklife balance in a transparent and flexible environment ensuring a unique experience for eCoreans to be their best version Our ratings on Glassdoor and the awards weve received from Great Place To Work since 2008 reflects our reality <strong> <p> <p> Health dental and life insurance <p> <p> Meal andor Food allowance <p> <p> Multi Benefits Card <p> <p> 15 days of vacation every 6 months 30 days of PTO per year <p> <p> Private Pension Plan <p> <p> ShortTerm Incentive Plan PLR <p> <p> Parking allowance in SP and POA offices <p> <p> Possibility to choose between a variety of work models <p> <p> Financial support for studies and daycare center <p> <p> Flexible work hours <p> <p> Customized setup eg monitor earphonesheadsets keyboard <p> <p> Periodic Wellbeing Sessions Meditation Mindfulness Breathing Techniques etc <p> <p> Home Office Setup Allowance according to your work model <p> <p> Monthly Remote Work Allowance according to your work model <p> <p> Gympass partnership <p> <p> LIREMOTE LIHD1 <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Privacy <strong> <p> <p> <p> <p> By submitting an application I acknowledge that I have read and understood the eCore Privacy Notice <p> <p> <p> <p> Ao me inscrever concordo que li e entendi a Política de Privacidade da eCore <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomenprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy EN <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomptpoliticadeprivacidade rel=noopener noreferrer nofollow target=blank> Política de Privacidade PTBR <a> <p><p>
Staff Security Assurance Engineer - Vendor Security Risk Management
Company: Databricks
Location: Brazil
Posted Apr 20, 2024
<p class=jobDescription> <p> RDQ125R33 <p> <p> The Databricks Security Assurance Team enables Databricks to achieve third party certifications and to manage vendor security risk in order to help secure Databricks and provide confidence to customers As a Staff Security Assurance Engineer with a focus on vendor security risk you will be responsible for performing vendor security reviews as well as maintaining and improving the Databricks vendor security risk management program You will be an individual contributor reporting to the Senior Director of Security Assurance <p> <p> This is a work opportunity within the following geographic regions <p> <ul> <li> <p> Netherlands Great Britain United Kingdom Spain Costa Rica Brazil <p> <li> <ul> <p> <strong> The impact you will have <strong> <p> <ul> <li> <p> Evaluate the security program maturity security controls and security documentation of Databricks vendors by performing security risk assessments and audits <p> <li> <li> <p> Maintain vendor security risk assessment procedures and related documentation <p> <li> <li> <p> Update the security language used in Databricks vendor contracts <p> <li> <li> <p> Help mature the classification and management of critical Databricks vendors <p> <li> <li> <p> Benchmark identify drive and manage vendor security risk management program maturity improvements <p> <li> <li> <p> Analyze develop and maintain vendor security risk management program metrics for reporting <p> <li> <ul> <p> <strong> What we look for <strong> <p> <p> We are looking for a professional with the following skills and practical experience in <p> <ul> <li> <p> Bachelors degree in Computer Science or related field or equivalent experience <p> <li> <li> <p> 8+ years of security experience with at least 4 years of that in vendor security risk management including performing vendor security reviews <p> <li> <li> <p> Experience conducting security audits of vendors <p> <li> <li> <p> Experience managing and improving vendor security risk programs <p> <li> <li> <p> A comprehensive understanding of security controls across all domains <p> <li> <li> <p> A general understanding of key technical security controls <p> <li> <li> <p> Familiarity with vendor security questionnaires for third party assessments <p> <li> <li> <p> Knowledge and understanding of security regulations and standards such as SOC 2 PCI ISO 27001 etc <p> <li> <li> <p> Experience working effectively across the spectrum of individual contributors and senior leadership within an organization for example Procurement IT Security etc <p> <li> <li> <p> Experience working with Legal Teams regarding the security language in vendor contracts <p> <li> <li> <p> Handson experience with BitSight or other vendor security monitoring software is preferred <p> <li> <li> <p> Experience classifying vendors by criticality and security risk is preferred <p> <li> <li> <p> Experience with Jira is preferred <p> <li> <li> <p> Security related certifications such as CISSP is preferred <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Private Medical and Dental <p> <li> <li> <p> Life Insurance <p> <li> <li> <p> Meal allowance <p> <li> <li> <p> Equity Awards <p> <li> <li> <p> Paid Parental Leave <p> <li> <li> <p> Fitness Reimbursement <p> <li> <li> <p> Annual Career Development Fund <p> <li> <li> <p> Home OfficeWork Headphones Reimbursement <p> <li> <li> <p> Childcare Reimbursement <p> <li> <li> <p> Business Travel Accident Insurance <p> <li> <li> <p> Mental Wellness Resources <p> <li> <ul><p>
Senior Security Risk Management Engineer
Company: Databricks
Location: Netherlands,UK,Spain,Costa Rica,Brazil
Posted Apr 18, 2024
<p class=jobDescription> <p> RDQ124R75 <p> <p> The Databricks Security Risk Management teams mission is to proactively identify manage and monitor security risks that may impede Databricks ability to achieve its strategic objectives while safeguarding the confidentiality integrity and availability of information and physical company assets You will be an individual contributor on this dynamic and highly effective team <p> <p> This is a remote work opportunity within the following geographic regions <p> <ul> <li> <p> Netherlands Great Britain United Kingdom Spain Costa Rica Brazil <p> <li> <ul> <p> You will work with a global Databricks team spread across various locations in the US and EMEA to conduct security risk assessments maintain the Databricks risk register and more <p> <p> <strong> The impact your will have <strong> <p> <ul> <li> <p> Integrate security risk management across the organization <p> <li> <li> <p> Determine and drive risk mitigation efforts <p> <li> <li> <p> Support recurring reporting of risk program metrics to leadership <p> <li> <li> <p> Manage security risk acceptance and exceptions processes <p> <li> <li> <p> Maintain riskrelated policy and process documents <p> <li> <ul> <p> <strong> What we look for <strong> <p> <p> We are looking for a professional with the following skills and practical experience in <p> <ul> <li> <p> Designing implementing and managing a security risk management program and risk acceptance security exception process <p> <li> <li> <p> Building endtoend risk scenarios specific to a companys environment <p> <li> <li> <p> Completing projects with multiple dependencies constraints and build relationships with manage diverse stakeholders remotely <p> <li> <li> <p> Tracking and reporting key performance and risk indicators <p> <li> <li> <p> Ability to clearly articulate risk concepts and results to leadership and peers <p> <li> <li> <p> Excellent verbal and written communication documentation collaboration analytical and presentation skills <p> <li> <li> <p> Bachelors degree from an accredited college or university in cybersecurity computer science or related field is preferred <p> <li> <li> <p> Relevant security and GRC certifications such as CISSP CCSP CSSLP CGRC CCSK GSEC GCIH GCFE GCFA and CEH are preferred <p> <li> <li> <p> 4+ years of security experience or advanced degree + 2 years of security experience <p> <li> <li> <p> Working understanding of security assessment risk management and compliance frameworks eg NIST 80037 NIST 80039 NIST 80030 MITRE ATTampCK ISO 27001 ISO 27005 NIST 80053 SOC 2 PCI FedRAMP and how they are interrelated <p> <li> <ul> <p> <strong> Benefits <strong> <p> <ul> <li> <p> Private Medical Insurance <p> <li> <li> <p> Private Life Insurance <p> <li> <li> <p> Equity Awards <p> <li> <li> <p> Paid Parental Leave <p> <li> <li> <p> Fitness Reimbursement <p> <li> <li> <p> Annual Career Development Fund <p> <li> <li> <p> Home OfficeWork Headphones Reimbursement <p> <li> <li> <p> Business Travel Accident Insurance <p> <li> <li> <p> Mental Wellness Resources <p> <li> <ul><p>
Business Strategy Analyst
Company: Pismo
Location: Brazil
Posted Apr 17, 2024
<p class=jobDescription> <h2> <strong> Summary <strong> <h2> <p> <em> Clients strategy is responsible for managing our <em> <strong> <em> goals <em> <strong> <em> by <em> <strong> <em> measuring <em> <strong> <em> them and <em> <strong> <em> improving our processes <em> <strong> <em> to achieve our mission <em> <p> <h2> <strong> What youll do <strong> <h2> <ul> <li> <p> Challenge the status quo suggesting and implementing changes based on connecting the dots on things that come up repeatedly to find solutions for them in close collaboration with the teams <p> <li> <li> <p> Create new processes and improve current ones <p> <li> <li> <p> Guide the strategy design goals and metrics of the Customer Success and Sales teams <p> <li> <li> <p> Analyze the areas current issues and work on action plans to solve them <p> <li> <li> <p> Request collect and analyze data to bring insights to the team and the strategy <p> <li> <li> <p> Create dashboards <p> <li> <li> <p> Managing tools and executing basic governance tasks <p> <li> <li> <p> Elaborating reports <p> <li> <ul> <h2> <strong> Minimum Qualifications <strong> <h2> <ul> <li> <p> Corporate experience <p> <li> <li> <p> Fluent in English <p> <li> <li> <p> Proficiency in Excel or Google Sheets <p> <li> <li> <p> Graduation degree in any area <p> <li> <li> <p> Basic knowledge of Project Management <p> <li> <li> <p> Desirable knowledge of Intermediary level in Spanish <p> <li> <li> <p> Desirable experience abroad or working with global teams <p> <li> <li> <p> Desirable knowledge of quality tools such as PDCA process mapping and root cause analysis <p> <li> <li> <p> Desirable knowledge of these tools Looker Looker Studio Jira Hubspot Monday Slack Microsoft Dynamics Power BI <p> <li> <li> <p> Desirable experience with Customer Success and Sales areas <p> <li> <ul> <h2> <strong> Core Benefits <strong> <h2> <ul> <li> <p> Remote work <p> <li> <li> <p> Flexible hours <p> <li> <li> <p> Gympass <p> <li> <li> <p> Meal amp Food vouchers <p> <li> <li> <p> Remote work financial support <p> <li> <li> <p> Life Insurance <p> <li> <li> <p> Medical and Odontological Assistance <p> <li> <li> <p> Employee child care benefit daycare <p> <li> <li> <p> Vidalink partnership <p> <li> <li> <p> Day off Birthday <p> <li> <li> <p> Support for studying languages <p> <li> <li> <p> 50 off AWS and GCP certifications <p> <li> <ul> <p> <p><p>
Customer Support Specialist
Company: ROI Hunter
Location: Brazil
Posted Apr 19, 2024
<p><p><p>👫 Who are we looking for <p><p>Were on the hunt for an enthusiastic Customer Support Specialist who thrives on tackling technical and marketing challenges for our platforms clients Our Support team is the backbone of our company join us and become one of the heroes<p><p>🌍 Where This is a remote position allowing you to work from the comfort of your home in Brazil<p><p>🗓️ When Starting as soon as possible May 2024<p><p> <p><p><img alt=NB 26 height=188px src=httpslh7usgoogleusercontentcomnZ3H7P9gBYLbxcmDqocntDeA2fgyI9SDa7yzwO49IkbpIMV7pxIBe7566c7eczyxGGGSPudF2T1WYZY25R66FLyGEDESr2MWjjIPEbSENMahWupAuuayY6ApZVKo1eqJaIesxmaOuo9eRKE style=width624pxheight188px width=624px><p><p><p><p><strong>ABOUT THE ROLE<strong><p><ul style=> <li style=>As a Customer Support Specialist at ROI Hunter youll be at the forefront of client assistance primarily engaging with them through Intercom as well as other communication channels like chat and email serving clients on the Brazilian market but also globally<li> <li style=>You will support Meta and Google marketing issues within our platform<li> <li style=>Processing and discussing product feedback with our product managers and reporting any discovered issues<li> <li style=>Share ideas for continuous improvement and new learnings<li> <ul><p><p><p><strong>YOUR HIRING JOURNEY WITH US<strong><p><ol style=> <li style=>Answer the questionnaire when submitting your CV<li> <li style=>Homework show us mainly your learning skills in practice and a short video presentation<li> <li style=>Interview with the Recruiter Team Leader and a team member<li> <li style=>Team meeting<li> <li style=>Get the offer<li> <ol><p> <p><p><strong>WHO WE ARE<strong><p><p>📌 Startup originally from Brno CZ but now operating worldwide Helping companies through our Product Performance Management platform with scaling their digital promotions and commercial activities Being really good at that influencing every 67th online purchase worldwide working with major retailers like Adidas Boohoo MampS River Island and Farfetch Learn more in<a class=external href=httpswwwyoutubecomwatchv=BqEkMejeLc rel=nofollow> this video<a><p><p>📌 Official partner for the big players Meta Business amp Instagram and Google<p><p>📌Proud employer of over 90 Hunters around 4 continents 20 nationalities on board<p><p><p><p>Do you like what youve seen Apply now amp lets learn more about each other <p><p>In the meantime you can get to know us better on our<a class=external href=httpswwwlinkedincomcompany5258773adminfeedposts rel=nofollow> Linkedin<a> and<a class=external href=httpswwwinstagramcomroihuntercomhl=en rel=nofollow> Instagram<a> 💜<p><p><p><p><p><p><strong>Requirements<strong><p><p><strong>ABOUT YOU<strong><p><ul style=> <li style=>You are a selfstarter who is based anywhere in Brazil and can work remotely Our team is supporting each other so there is a helping hand But consider if the remote setup is the one for you <li> <li style=>You should be truly enthusiastic about the support we would like to find someone who will stay in this position for at least 2 years do not worry the job is never the same<li> <li style=>Being fluent in English and Brazilian Portuguese is a must together with patience and empathy are important tools for a successful Customer Support Specialist<li> <li style=>Some basics in Meta andor Google Ads will be a great plus<li> <li style=>The job is sometimes also technical so you should know the basics of SQL and Internet browser development tools<li> <li style=>You will be working remotely with us so we expect you already have the home office setup ready<li> <ul><p><strong>Benefits<strong><p><p><strong>PERKS AND BENEFITS<strong><p><p>☕ Meal vouchers of BRL 35working day<p><p>⚕️ Health Insurance plans<p><p>👩🏻🏫 Education budget<p><p>🌴 30 days of paid vacation leave per year of service accrued gradually<p><p>💰 Quarterly bonuses<p><p><p><p>but we still believe the most important thing is the culture we create and live every day So whats it like to work with us<p><p> <p><p><strong>WE CARE ABOUT<strong><p><p>📈 AUTONOMY AND FLEXIBILITY We trust each other Impact and delivered outcomes are more important than spending the whole day in the office with poor results We can choose the approach and solutions to our work tasks as long as we can deliver the outcomes To achieve that we all must be accountable selfdriven and proactive<p><p>📘 LEARNING TOGETHER AND OUR GROWTH we wont go far if we hide our findings or hoard our knowledge Its all about collaboration and discussions We love feedback We support each other as well as our personal development and education based on our job needs<p><p>💡 OPENNESS Questions Assumptions Feel free to ask amp be prepared for honest answers<p><p>👐 EACH OTHER Youve seen the perks and benefits But there are times in life when all that matters is just the right person next to you who genuinely cares and is ready to listen over a cup of coffee And that is what we cherish the most about Hunters<p><p> <p><p>Send your CV in English please<p><p>Please note that we will only accept CVs submitted in English applications in Portuguese will not be considered<p><p><p><p><p><br><br><div class=h2>About the company<div><br><div class=h3>Our history<div><p>ROI Hunter is a 🚀 SaaS startup building an adtech platform for eCommerce<p><p>A certified Google and Facebook Marketing Partner we have access to Facebook amp Google 🌍 global communities 💡knowledge and technology including 🧬 APIs<p><p>Founded in 2014 in 🇨🇿 Brno Czech Republic we closed a 💸$519 Million Series A investment in 2018 <p><div class=h3>Our global presence<div><p>You can find our 85+ Hunters around the world in offices in São Paulo London Prague Brno Dubai and few of them work remotely with us<p><div class=h3>Our current challenge<div><p>Anybody can scale but we want to scale toward sustainable growth Therefore we are working on a new <strong>Product Marketing platform<strong> Join us to help us achieve business decisions that make sense and build <strong>a musthave product for our ecommerce clients<strong><p><img src=httpsremotivecomjobtrack1907413blankgifsource=publicapi alt=>
Social Media & Community Manager, Brazil
Company: Airalo
Location: Brazil
Posted Apr 26, 2024
<div><b>About Airalo<b><div><div>Alo Airalo is the worlds first eSIM store that helps people connect in over 200+ countries and regions across the globe We are building the next digital service that revolutionizes the telecom industry We are a traveltech company and an equalopportunity environment that values and executes diversity inclusion and equity Our team is spread across 50+ countries and six continents What glues us together is our commitment to changing the way you connect<span style=fontsize 133333px> <span><div><div><br><div><div><b>About you<b><div><div>We hope that you care deeply about the quality of your work the intrinsic worth of tasks and the success of your team You are selfdisciplined and do not require micromanagement in terms of your skillset and work ethic You do your best to flourish as an individual every day while working hard to foster a collaborative team environment You believe in the importance of being and staying authentic honest positive and kind You are a good interlocutor with clear and concise communication You are able to manage multiple projects have an analytical mind pay keen attention to detail and love to get your hands dirty You are cognizant tolerant and welcoming of vulnerabilities and cultural differences<div><div><br><div><div><b>About the Role<b><div><div><b>Position<b> Fulltime Employee<div><div><b>Location<b> Remotefirst <div><div><b>Benefits<b> Health Insurance workfromanywhere stipend annual wellness amp learning credits annual allexpensespaid company retreat in a gorgeous destination amp other benefits<div><div><br><div><div>As a <b>Social Media amp Community Manager<b> you will be responsible for guiding the strategy and development of our entire social media ecosystem across Brazil including creative content community engagement and growth<div><div>Reporting to the <b>Senior Growth Manager LATAM<b> you will set the future strategy for social editorial content reputation management channels and engagement tied to marketing and brand goals<div><div>With a strong understanding of storytelling brand and design youll lead the endtoend process of social media campaigns including the ability to plan curate and tailor engaging content and copy for different social channels and audiences<div><br><br><div class=h3>Responsibilities include but are not limited to<div><li style=><b>Social Media Strategy<b> Develop and execute an effective social media strategy tailored to the Brazilian market to increase brand awareness engagement and lead generation<li><li style=><b>Content Creation <b>Create compelling and shareable social media content including text images videos and infographics that aligns with Airalos brand voice and values Developing an editorial calendar and executing strategies on social media channels and other regionspecific community platforms<li><li style=><b>Community Engagement<b> Monitor and actively engage with the Airalo community on social media platforms respond to comments questions and feedback promptly and build positive relationships with followers<li><li style=><b>Social Media Advertising<b> Plan and execute paid social media campaigns to reach and convert the target audience utilizing ad platforms such as Facebook Ads Instagram Ads and others<li><li style=><b>Analytics and Reporting<b> Monitor social media metrics track KPIs and generate regular reports to measure the effectiveness of social media efforts Utilize insights to make datadriven improvements<li><li style=><b>Crisis Management<b> Handle potential social media crises effectively maintain a positive brand image and address customer concerns professionally And ensure compliance with local laws eg copyright and data protection<li><li style=><b>Stay Updated<b> Stay current with industry trends social media best practices and emerging platforms to suggest new ideas and strategies to maintain Airalos competitive edge<li><br><br><div class=h3>Musthaves<div><li style=>Bachelors degree with a strong similar professional background amp 3+ years experience in a similar capacity<li><li style=>Extensive experience in brand management content social media and customer and market insight in Brazil with an indepth understanding of the social and digital space<li><li style=>Familiar with HootSuite or other social media publishing tools<li><li style=>Excellent knowledge of Facebook Twitter LinkedIn Instagram Snapchat TikTok and YouTube and as of social media best practices and regional and global trends<li><li style=>Fluency in English with impeccable verbal and written communication skills<li><li style=>Experience with executing and implementing channel and audience research<li><li style=>Superior internal amp external communication amp crossfunctional stakeholder management skills<li><li style=>Enjoying and excelling at handling multiple projects simultaneously in a matrix amp complex environment<li><li style=>Good time management with an eye for perfection amp a strong operational background<li><br><br><div class=h3>Good to Haves <div><li style=>Prior experience in the tech travel or telecommunications industry<li><li style=>Certificates and courses in digital marketing and research methods<li><li style=>Knowledge of eSIM and GSMArelated technologies and services<li><div><i>We sincerely thank all applicants in advance for submitting their interest in this opportunity with Airalo <i><div><img src=httpsremotivecomjobtrack1908844blankgifsource=publicapi alt=>
Platform Engineer III - Identity
Company: Pismo
Location: Brazil
Posted Apr 22, 2024
<p class=jobDescription> <h2> <strong> Summary <strong> <h2> <p> The identity team works with the management and technological evolution of the API Gateways platform as well as authentication and authorization services for APIs <p> <h2> <strong> What youll do <strong> <h2> <ul> <li> <p> Supports the Engineer Team with DevOps practices and Cloudbased solution approaches <p> <li> <li> <p> Helps the squads to develop their solutions and troubleshoot <p> <li> <li> <p> Supports the engineering team by creating pipelines to deliver quality and reliable code in the Kubernetes environment <p> <li> <li> <p> Creates Infra as Code solutions to deploy resources in the Cloud AWS or GCP <p> <li> <li> <p> Deals with the Observability Platform for debugging or troubleshooting <p> <li> <li> <p> Works oncall period <p> <li> <ul> <p> <p> <h2> <strong> Minimum Qualifications <strong> <h2> <ul> <li> <p> Knowledge of DevOps concepts microservices architectures and RESTful APIs <p> <li> <li> <p> Familiarity with different API Gateway technologies such as Apigee Kong AWS API Gateway <p> <li> <li> <p> Experience in implementing and configuring applications in Kubernetes environments <p> <li> <li> <p> Basic knowledge of authentication and authorization standards such as OAuth 20 JWT SAML <p> <li> <li> <p> Experience with DevOps tools and automation such as Codefresh Jenkins Github Actions <p> <li> <li> <p> Familiarity with information security practices <p> <li> <li> <p> Proficiency in programming languages such as Java Python Nodejs <p> <li> <li> <p> Ability to write scripts and automations for infrastructure management and configuration <p> <li> <li> <p> Excellent problemsolving and debugging skills <p> <li> <li> <p> Ability to work with distributed and scalable systems <p> <li> <li> <p> English B2 <p> <li> <ul> <p> <p> <p> <p> <h2> <strong> Core Benefits <strong> <h2> <ul> <li> <p> Remote work <p> <li> <li> <p> Flexible hours <p> <li> <li> <p> Gympass <p> <li> <li> <p> Meal amp Food vouchers <p> <li> <li> <p> Remote work financial support <p> <li> <li> <p> Life Insurance <p> <li> <li> <p> Medical and Dental Assistance <p> <li> <li> <p> Employee child care benefit daycare <p> <li> <li> <p> Vidalink partnership <p> <li> <li> <p> Day off Birthday <p> <li> <li> <p> Support for studying languages <p> <li> <li> <p> 50 off AWS and GCP certifications <p> <li> <ul> <h2> <strong> Technologies that we apply in our day <strong> <h2> <ul> <li> <p> AWS <p> <li> <li> <p> Codefresh <p> <li> <li> <p> ArgoCD <p> <li> <li> <p> Grafana amp Honeycomb <p> <li> <li> <p> Kubernetes <p> <li> <li> <p> Terraform <p> <li> <li> <p> Go Python and Shell Script <p> <li> <li> <p> Prometheus <p> <li> <li> <p> Istio <p> <li> <ul> <p> <p><p>
Support Engineer - Jira Cloud
Company: e-Core
Location: Brazil
Posted Apr 15, 2024
The text describes a company, e-Core, that is committed to diversity, inclusivity, and equal employment opportunities. They aim to build a diverse workforce, considering factors like gender, ethnicity, race, religion, sexual orientation, and other identity markers. e-Core encourages employees to be themselves and develop professionally and personally. The company is looking for a Cloud Support Engineer with advanced English skills, experience in troubleshooting web and Java applications, understanding of network technologies, and familiarity with REST APIs and Splunk. The role involves resolving customer issues, creating knowledge base articles, and participating in technical communications. e-Core offers flexible benefits, work-life balance, and a transparent and flexible environment. The company values community participation and encourages employees to engage in forums and share best practices.
Senior Full Stack Engineer - Distribution
Company: Cloudbeds
Location: Brazil
Posted Apr 26, 2024
<p class=jobDescription> <p> Together were on a mission to power every property in the world and to do that we need to find the best talent in the world Thats why were on the search for a superstar <strong> Senior FullStack Engineer <strong> <p> <p> As a <strong> Senior FullStack Engineer <strong> you will implement new architectures features and best practices to scale the Cloudbeds platform You will contribute to new efforts in serviceoriented architectures leveraging the latest cutting edge technologies As a <strong> Senior FullStack Engineer <strong> your goal is to deliver an exceptional experience to our customers all around the world with quality performance and scalability top of mind Alongside your team you will leverage latest modern SaaS and Amazon Web Services AWS technologies across all layers of the software stack <p> <p> <strong> Location <strong> Remote US CA LATAM and Brazil <p> <p> <strong> What You Will Do <strong> <p> <ul> <li> <p> As a member of the Distribution Team you will contribute towards developing and enhancing products connected to Cloudbeds ecosystem <p> <li> <li> <p> Design and implement features and improvements utilizing PHP Vue and React <p> <li> <li> <p> Lead discussions on complex technical concepts and requirements with both technical and nontechnical stakeholders as a contributor to the backend and frontend architecture groups <p> <li> <li> <p> Write clean welltested welldocumented and elegant code <p> <li> <li> <p> Write documentation for new and existing areas of our application <p> <li> <li> <p> Contributing towards the ongoing initiative to migrate our core platform into microservices <p> <li> <li> <p> Collaborate with crossfunctional teams to plan build and ship high quality features <p> <li> <li> <p> Mentor team members through practices like pair programming and code reviews <p> <li> <li> <p> Rearchitect and refactor existing systems to align with project requirements <p> <li> <li> <p> Help design the long term vision of our technology and new component architectures <p> <li> <li> <p> Promote best practices to improve the quality of our code and processes <p> <li> <li> <p> Drive technical decisions within the team <p> <li> <li> <p> Advocate for quality and test automation <p> <li> <ul> <p> <strong> Youll Succeed With <em> <em> <strong> <p> <ul> <li> <p> 5+ years of PHP web application software engineering experience <p> <li> <li> <p> 5+ years of experience with JS frameworks Vuejs and React are preferred <p> <li> <li> <p> Strong knowledge of modern Javascript and Typescript design patterns best practices and technologies <p> <li> <li> <p> Knowledge of Git including workflowsactions <p> <li> <li> <p> Expert knowledge of relational databases indexing and searching technologies <p> <li> <li> <p> Knowledge of test automation unit integration endtoend <p> <li> <li> <p> Strong communication and collaboration skills <p> <li> <li> <p> Excellent problem solving and debugging skills <p> <li> <li> <p> Strong knowledge and a passion for software best practices design patterns and testing <p> <li> <li> <p> Strong teamwork leadership and time management skills <p> <li> <li> <p> Passionate about agile practices and continuous improvement <p> <li> <li> <p> Business level English fluency required verbal and written skills <p> <li> <ul> <p> <strong> Nice to Have <strong> <p> <ul> <li> <p> Experience designing and building microservices andor microfrontends <p> <li> <li> <p> Experience with PHP Frameworks CodeIgniter CakePHP Laravel Symfony <p> <li> <li> <p> Experience with cloudbased infrastructure Docker Kubernetes AWS <p> <li> <li> <p> Experience working with a remotefirst and globally distributed team <p> <li> <li> <p> Travel industry experience is a plus but definitely not required <p> <li> <li> <p> Experience with Atlassian products JiraConfluenceBitbucket <p> <li> <ul> <p> <p><p>
Senior Support Engineer - Jira Enterprise Team
Company: e-Core
Location: Brazil
Posted Apr 22, 2024
<p class=jobDescription> <p> <strong> We are changemakers <strong> <p> <p> <p> <p> Combinamos nossa experiência global em indústriaschave e as últimas tecnologias para ajudar empresas em rápido crescimento e estabelecidas a transformar e acelerar seus modelos de negócios desenvolver soluções digitais inovadoras escalar capacidades tecnológicas e sustentar seu crescimento <p> <p> <p> <p> <strong> Construindo pontes em direção a um futuro melhor com mais oportunidades <strong> <p> <p> <p> <p> Para garantir que estamos construindo um ambiente diverso e inclusivo que reflete a verdade sobre nossa cultura bem como metas sociais e profissionais buscamos recrutar com intencionalidade e foco cada vez maior em representatividade Isso significa que consideramos expressões de gênero etnia raça religião orientação sexual e outros marcadores de identidade fatores que trazem ativos significativos para dentro da eCore garantindo que não existam barreiras para conectar talentos com oportunidades incríveis <p> <p> <p> <p> Estamos comprometidos com os valores da Igualdade de Oportunidades de Emprego e todas as pessoas na eCore são encorajadas a serem elas mesmas e incentivadas a desenvolverse profissional e pessoalmente beyourself beyourbest <p> <p> <p> <p> <strong> During your day as a Senior Support Engineer you will <strong> <p> <p> Interact with our largest and most sophisticated customers to solve their problems digging into complex issues <p> <p> Perform triage root cause analysis debugging and troubleshooting across onetomany Atlassian products <p> <p> Receive onboarding training to make you a specialist in one to many of our products system technologies and network technologies <p> <p> Participate on the growth of support capabilities capacity and quality for our customers <p> <p> Lead and participate in customer facing calls helping to communicate progress updates action plans and resolution details <p> <p> Be part of a team ensuring we have customers for life <p> <p> Set high standards for yourself and your team <p> <p> Always improve yourself and our customers experiences <p> <p> <p> <p> <strong> As a Senior Support Engineer we expect you to have <strong> <p> <p> Advanced English level speaking listening and writing <p> <p> 5+ years of experience in L2L3 support and troubleshooting web applications systems andor softwares in general <p> <p> Solid troubleshooting skills amp rootcauseanalysis <p> <p> Experience in handling critical tickets complex issues and customer facing <p> <p> Experience with Network technologies eg proxies amp reverse proxies load balancers LDAP Active Directory SSL <p> <p> Experience with web servers application servers or middleware technologies eg NGINX J2EE Tomcat Apache WebSphere JBoss WebLogic <p> <p> Experience with Linux Unix eg iptables egrep symlinks Event Viewer <p> <p> Experience with SQL databases <p> <p> <p> <p> <strong> It will be nice if you have <strong> <p> <p> Experience with JVM and troubleshooting java applications in general eg Thread Dumps Heap Dumps Garbage Collection ThreadHeap Analysis Java Memory <p> <p> Experience with Atlassian products <p> <p> <p> <p> <strong> We encourage worklife balance in a transparent and flexible environment ensuring a unique experience for eCoreans to be their best version Our ratings on Glassdoor and the awards weve received from Great Place To Work since 2008 reflects our reality <strong> <p> <p> <p> <p> <strong> As an eCorean you will have flexible benefits in the model of your choice <strong> <p> <p> <p> <p> Health dental and life insurance <p> <p> Health insurance for your pet national coverage <p> <p> Periodic wellness sessions <p> <p> Gympass <p> <p> Food andor meal allowance <p> <p> Multiple benefits card <p> <p> 15 days vacation every 6 months 30 days per year <p> <p> Possibility of working from abroad 90 days per year <p> <p> Shortterm incentive plan PLR <p> <p> Private pension plan <p> <p> Possibility of choosing between 5 working models <p> <p> Personalized Onboarding Kit including monitor headset keyboard amp other gifts <p> <p> Monthly allowance for remote work according to your work model <p> <p> Flexible working hours <p> <p> Parking assistance at the SP and POA offices <p> <p> Financial support for studies and childcare <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Privacy <strong> <p> <p> <p> <p> By submitting an application I acknowledge that I have read and understood the eCore Privacy Notice <p> <p> <p> <p> Ao me inscrever concordo que li e entendi a Política de Privacidade da eCore <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomenprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy EN <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomptpoliticadeprivacidade rel=noopener noreferrer nofollow target=blank> Política de Privacidade PTBR <a> <p><p>
Senior Support Engineer
Company: e-Core
Location: Brazil
Posted Apr 19, 2024
<p class=jobDescription> <p> <strong> We are changemakers <strong> <p> <p> <p> <p> Combinamos nossa experiência global em indústriaschave e as últimas tecnologias para ajudar empresas em rápido crescimento e estabelecidas a transformar e acelerar seus modelos de negócios desenvolver soluções digitais inovadoras escalar capacidades tecnológicas e sustentar seu crescimento <p> <p> <p> <p> <strong> Construindo pontes em direção a um futuro melhor com mais oportunidades <strong> <p> <p> <p> <p> Para garantir que estamos construindo um ambiente diverso e inclusivo que reflete a verdade sobre nossa cultura bem como metas sociais e profissionais buscamos recrutar com intencionalidade e foco cada vez maior em representatividade Isso significa que consideramos expressões de gênero etnia raça religião orientação sexual e outros marcadores de identidade fatores que trazem ativos significativos para dentro da eCore garantindo que não existam barreiras para conectar talentos com oportunidades incríveis <p> <p> <p> <p> Estamos comprometidos com os valores da Igualdade de Oportunidades de Emprego e todas as pessoas na eCore são encorajadas a serem elas mesmas e incentivadas a desenvolverse profissional e pessoalmente beyourself beyourbest <p> <p> <p> <p> On your first day well expect you to have <p> <p> <p> <p> A passion for providing legendary service to our Small and Mediumsized Business customers using Atlassian Cloud products <p> <p> Were looking for individuals who can selforganize adapt quickly are resourceful and resilient have fast learning ability a growth mindset systems thinking and a solutionbased approach <p> <p> The ability to diagnose and fix technical issues in a timely manner and help customers <p> <p> We ask that you have working experience interacting with customers and good communication skills to back it up <p> <p> You have familiarity with IT Operations Application Support Cloud technologies operating systems and SQL databases <p> <p> Deep understanding of TCPIP SSLTLS CDN BrowserDev Tools REST API HTTP Mail Database Queries and Java Source <p> <p> You are comfortable using the command line <p> <p> <p> <p> During your day as a Senior Support Engineer you will <p> <p> Resolve customers issues via the telephone email or a remote session <p> <p> Reproducing issues inhouse and responding back in a timely manner <p> <p> Regular followups with customers with recommendations updates and action plans <p> <p> Escalate issues in a timely manner according to Standard Operating Procedures <p> <p> Leverage internal technical expertise including peers mentors knowledge base community forums and other internal tools to provide the most effective solutions to customer issues <p> <p> Create new knowledge base articles to capture new learning for reuse throughout the organization <p> <p> Participate in technical communications within the Technical Support team to share best practices and learn about new technologies Focus on an area of technical specialization and attend technical trainings <p> <p> Read and work with other Technical Support Engineers on cases which will help cultivate that expertise <p> <p> Works collaboratively with diverse global teams and drives inclusive work environments <p> <p> Ease of working on a ticket queue and different tickets simultaneously <p> <p> Understanding customer needs and urgency in verbal and written form <p> <p> <p> <p> As a OnPrem Senior Support Engineer we expect you to have <p> <p> Written and spoken English advanced level <p> <p> Comfortable with SQL <p> <p> Comfortable with providing customer support <p> <p> Experience in troubleshooting web applications <p> <p> Understanding about network technologies <p> <p> Familiarity with REST APIs <p> <p> <p> <p> As a OnPrem Senior Support Engineer it would be nice for you to have <p> <p> Experience in troubleshooting Java applications <p> <p> Experience in using native browser development tools <p> <p> Good experience with REST APIs methods status codes etc <p> <p> Familiarity with Splunk <p> <p> Familiarity with Agile MethodologiesActively participate in community forums <a class=fontbold underline fontbold underline postingslink href=httpscommunityatlassiancom rel=noopener noreferrer nofollow target=blank> httpscommunityatlassiancom <a> <p> <p> Find answers support and inspiration from other Atlassian users <p> <p> <p> <p> Where you will be based on <p> <p> BR Remote <p> <p> <p> <p> What youll get <p> <p> <p> <p> We encourage worklife balance in a transparent and flexible environment ensuring a unique experience for eCoreans to be their best version Our ratings on Glassdoor and the awards weve received from Great Place To Work since 2008 reflect our reality <p> <p> <p> <p> As an eCorean you will have flexible benefits in the model of your choice <p> <p> <p> <p> Health dental and life insurance <p> <p> Health insurance for your pet national coverage <p> <p> Periodic wellness sessions <p> <p> Gympass <p> <p> Food andor meal allowance <p> <p> Multiple benefits card <p> <p> 15 days vacation every 6 months 30 days per year <p> <p> Possibility of working from abroad 90 days per year <p> <p> Shortterm incentive plan PLR <p> <p> Private pension plan <p> <p> Possibility of choosing between 5 working models <p> <p> Personalized Onboarding Kit including monitor headset keyboard amp other gifts <p> <p> Monthly allowance for remote work according to your work model <p> <p> Flexible working hours <p> <p> Parking assistance at the SP and POA offices <p> <p> Financial support for studies and childcare <p> <p> <p> <p> <p> <p> <p> <p> <p> <p> <strong> Privacy <strong> <p> <p> <p> <p> By submitting an application I acknowledge that I have read and understood the eCore Privacy Notice <p> <p> <p> <p> Ao me inscrever concordo que li e entendi a Política de Privacidade da eCore <p> <p> <p> <p> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomenprivacypolicy rel=noopener noreferrer nofollow target=blank> Privacy Policy EN <a> <a class=fontbold underline fontbold underline postingslink href=httpswwwecorecomptpoliticadeprivacidade rel=noopener noreferrer nofollow target=blank> Política de Privacidade PTBR <a> <p><p>
Tax Specialist - Finance
Company: Pismo
Location: Brazil
Posted Apr 18, 2024
<p class=jobDescription> <h2> <h2> <h2> <strong> Summary <strong> <h2> <p> Responsible for tax support to Pismos operations in Brazil and the rest of the world <p> <h2> <strong> What youll do <strong> <h2> <ul> <li> <p> Responsible for providing tax support to PISMOs operations globally including Brazil and supporting other global projects as needed <p> <li> <li> <p> Preparation and filing of the direct tax and indirect tax compliance obligations in Brazil preparation is outsourced and support global teams <p> <li> <li> <p> Assist with maintaining and reviewing the transfer pricing policies and calculations as determined by the transfer pricing team including supporting the preparation of transfer pricing studies and updates <p> <li> <li> <p> Assist with VISAs quarterly and annual tax provisions including the analysis of uncertain tax positions and potential valuation allowance requirements <p> <li> <li> <p> Provide support in managing tax audits in Brazil and other PISMO markets which includes working with external tax advisors to review tax notices amp inquiries received from local tax authorities and preparing the appropriate response to said notices and inquiries <p> <li> <li> <p> Provide support to regional and local tax planning initiatives development and implementation <p> <li> <li> <p> Support integration of PISMO into the global tax operation and processes of VISA <p> <li> <li> <p> Ad hoc tax projects as required or as needed <p> <li> <ul> <h2> <strong> Minimum Qualifications <strong> <h2> <ul> <li> <p> Experience with major public accounting firms law firms or multinational corporations <p> <li> <li> <p> Experience dealing with Brazil tax issues for multinational corporations <p> <li> <li> <p> Advanced English C1C2 <p> <li> <li> <p> Experience with transfer pricing <p> <li> <li> <p> Strong accounting and analytical skills with the ability to research tax law and apply it <p> <li> <li> <p> Desirable experience with VAT <p> <li> <li> <p> Desirable advanced Spanish <p> <li> <ul> <h2> <strong> Core Benefits <strong> <h2> <ul> <li> <p> Remote work <p> <li> <li> <p> Flexible hours <p> <li> <li> <p> Gympass <p> <li> <li> <p> Meal amp Food vouchers <p> <li> <li> <p> Remote work financial support <p> <li> <li> <p> Life Insurance <p> <li> <li> <p> Medical and Dental Assistance <p> <li> <li> <p> Employee child care benefit daycare <p> <li> <li> <p> Vidalink partnership <p> <li> <li> <p> Day off Birthday <p> <li> <li> <p> Support for studying languages <p> <li> <li> <p> 50 off AWS and GCP certifications <p> <li> <ul> <p> <p><p>