Vision Insurance Jobs in Mexico
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Content Designer IV
Company: Kueski
Location: Mexico
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> Purpose <p> <p> <p> <p> As a Content Designer IV you will play a key role in shaping the user experience of our products through engaging and usercentric content You will collaborate closely with Kueskis crossfunctional teams to create content that guides users throughout our products and encapsulates Kueskis established voice and tone This role will be situated within the broader Product Design team along with fellow Content Designer Product Designers and User Researchers <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Develop and maintain a deep understanding of user needs pain points and behaviors to inform content strategy and creation <p> <li> <li> <p> Create clear concise and engaging content for a variety of digital platforms specifically for our mobile experiences <p> <li> <li> <p> Collaborate with XFN partners and product stakeholders to ensure that content aligns with product and user experience goals <p> <li> <li> <p> Conduct content audits and analyses to identify opportunities for optimization and improvement <p> <li> <li> <p> Define and maintain content style guides and standards to ensure consistency across all touchpoints <p> <li> <li> <p> Mentor and provide guidance to junior content designers to help them grow and develop their skills <p> <li> <li> <p> Foster a culture of excellence growth and collaboration within the product content design team <p> <li> <li> <p> Represent Kueskis brand mission and values through usercentric content design <p> <li> <ul> <p> <p> <p> <strong> Position Requirements <strong> <p> <ul> <li> <p> 5+ years of mobile experience in content design or content strategy <p> <li> <li> <p> Demonstrated leadership in content design and collaboration at both team and organizational levels <p> <li> <li> <p> Highly skilled with web and mobile technologies and software <p> <li> <li> <p> Ability to make informed decisions quickly while addressing the needs of multiple stakeholders <p> <li> <li> <p> Strong proficiency in both written and verbal communication with fluency in both English and Spanish <p> <li> <li> <p> Excellent writing editing and proofreading skills exceptional attention to detail <p> <li> <li> <p> Ability to communicate complex ideas in a clear and concise manner <p> <li> <li> <p> A passion for usercentered design and a commitment to continuous learning and improvement <p> <li> <li> <p> Experience creating content design standards and systems for digital FinTech productsExperience designing products for LATAM markets <p> <li> <ul> <p> <p> <p> <strong> Youll love working at Kueski because <strong> <p> <ul> <li> <p> We have a missiondriven culture focused on customer value teamwork humility and integrity <p> <li> <li> <p> Everyone is expected to have role clarity career growth and a personal development plan Feedback and recognition is embedded in our company processes systems and practices <p> <li> <li> <p> We ensure competitive salary medical insurance and wellbeing through ample and flexible time off as well as mental healthcare benefits Everyone is an owner and eligible for competitive stock options with a company poised for success <p> <li> <li> <p> We´re committed to building an inclusive and diverse team and we know this leads to incredible work <p> <li> <ul> <p> <p> <p> <p> <p> Kueski Where talent excellence improves Mexican lives <p> <p> <p> <p> LifeAtKueski KueskiTalent <p><p>
Senior Solutions Architect
Company: BigCommerce
Location: Mexico
Posted May 03, 2024
BigCommerce is seeking a Senior Solutions Architect to join their BizApps team. The role involves designing, building, and architecting solutions for BigCommerce's technology stack, providing strategic solution approaches, and ensuring solution integrity, compliance, and security. The ideal candidate should have a Bachelor's degree in a related field, at least 8 years of experience in creating technical architecture for complex SaaS implementations, and proficiency in iPaaS solutions, Martech, and Salesforce. The role offers a competitive salary range of $120,000 - $1,750,000 annually, along with benefits including health, vision, dental, and equity.
Product Growth Analyst
Company: Kueski
Location: Mexico
Posted May 10, 2024
Kueski, founded in 2012, is a leading buy now pay later (BNPL) and online consumer credit platform in Latin America. Its flagship product, Kueski Pay, allows customers to make purchases and pay later both online and in physical stores. Kueski is recognized for its strong, diverse, and inclusive company culture, having been named one of the most ethical companies in Mexico and one of the best companies for young professionals and female talent. The Product Growth Analyst role involves managing the Cash portfolio, designing growth campaigns, and generating strategies for sustainable business growth. Key responsibilities include monitoring revenue drivers, designing and tracking growth campaigns, and generating portfolio client segmentations. The role requires at least 3 years of experience in credit portfolio management and understanding of basic financial models.
Specialist, Corporate Secretarial
Company: GoGlobal
Location: Colombia, Mexico
Posted May 03, 2024
GoGlobal, a rapidly expanding international business, is seeking a motivated individual for an Associate/Senior Associate, Corporate Secretarial role. The successful candidate will manage a diverse portfolio of legal entities, ensure compliance with statutory regulations, and support various ad hoc duties. The role offers a unique opportunity to work in a fast-paced environment, collaborate with internal teams, and liaise with regulators and external service providers. Requirements include 3-5 years of relevant experience, proficiency in English, strong drafting and communication skills, and the ability to work independently and as part of a team. GoGlobal offers a global career, results-driven culture, remote work, unlimited vacation, excellent benefits, and annual training.
Software Engineer III - Fullstack
Company: Kueski
Location: Mexico
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> <strong> Purpose <strong> <p> <p> As a Software Engineer youll be creating and supporting userfacing software products that customers want to use and considering functional and nonfunctional requirements as well as user experience <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> The ideal candidate is passionate about mentoring and supporting other software engineers and is comfortable collaborating with different teams to accomplish their teams goals <p> <li> <li> <p> Shes a promoter of technical excellence and helps the team to thrive by constantly making informed decisions that consider tradeoffs and pushing the team to follow and improve at their practices <p> <li> <li> <p> She enjoys building products using different technologies as well as scaling them up using cloud computing <p> <li> <li> <p> She supports the team in designing and building highquality systems that may involve multiple teams and iterations She collaborates with other teams to make sure the solution is feasible and aligned with the technical vision <p> <li> <li> <p> Software Engineers are responsible for collaborating with their team and supporting other team members to achieve the teams goals while guaranteeing that the team is able to perform their development activities at all times Also they must deliver at the expectations quantitatively and qualitatively <p> <li> <li> <p> Software Engineers are responsible for understanding the business so they can evaluate the tradeoffs accordingly and make informed decisions As well as identifying and promoting areas of improvement for deliverables practices and processes such as identifying and prioritizing tech debt <p> <li> <li> <p> Software Engineers are responsible for collaborating during the early analysis of a project helping the team estimate medium to complex projects and supporting the team in translating business requirements into technical requirements <p> <li> <ul> <p> <p> <p> <strong> Position Requirements <strong> <p> <ul> <li> <p> At least 8 years of progressive experience in software engineering <p> <li> <li> <p> Strong experience in Software Engineering in backend RUBY <p> <li> <li> <p> Strong experience in Software Engineering in web REACT <p> <li> <li> <p> Ability to clearly communicate simple to complex ideas <p> <li> <li> <p> Ability to navigate uncertainty and help the team to find its way <p> <li> <li> <p> Ability to structure ideas and convey them <p> <li> <li> <p> Ability to translate technical language to non technical people <p> <li> <li> <p> Ability to transform requirements into working software in production <p> <li> <li> <p> Ability to collaborate in an interdisciplinary team <p> <li> <li> <p> Ability to make decisions based on tradeoffs between business product and technology <p> <li> <li> <p> Ability to undertake and lead medium to complex projects that require multiple iterations and may involve different technologies <p> <li> <li> <p> Experience troubleshooting and debugging problems <p> <li> <li> <p> Experience in Microservices <p> <li> <li> <p> How a good Software Development Lifecycle SDLC is organized <p> <li> <li> <p> How the nonfunctional requirements are part of delivering a solution <p> <li> <li> <p> Experience on the different types of testing and their importance in the SDLC <p> <li> <li> <p> Experience in account management and authentication <p> <li> <ul> <ul> <li> <p> Nice to have <p> <li> <li> <p> Experience with AWS <p> <li> <li> <p> Experience with Mobile FLUTTER <p> <li> <li> <p> Experience with Kafka <p> <li> <ul> <p> <p> <p> <strong> Youll love working at Kueski because <strong> <p> <ul> <li> <p> We have a missiondriven culture focused on customer value teamwork humility and integrity <p> <li> <li> <p> Everyone is expected to have role clarity career growth and a personal development plan Feedback and recognition is embedded in our company processes systems and practices <p> <li> <li> <p> We ensure competitive salary medical insurance and wellbeing through ample and flexible time off as well as mental healthcare benefits Everyone is an owner and eligible for competitive stock options with a company poised for success <p> <li> <li> <p> We´re committed to building an inclusive and diverse team and we know this leads to incredible work <p> <li> <ul> <p> <p> <p> <strong> Habitually <strong> <p> <ul> <li> <p> Understand the underlying problem when facing a challenge <p> <li> <li> <p> Design and implement solutions for the problems <p> <li> <li> <p> Write software to achieve the business and teams goals <p> <li> <li> <p> Fix bugs and resolve incidents <p> <li> <li> <p> Identify and communicate risks <p> <li> <li> <p> Support and promote best practices among the team <p> <li> <li> <p> Mentor and support other Software Engineers <p> <li> <li> <p> Ensure the team remains focused on the objective of the project <p> <li> <ul> <p> <p> <p> <p><p>
Professional Services Consultant
Company: Venafi
Location: Mexico
Posted May 09, 2024
Venafi is seeking a Professional Services Consultant with experience in cloud/DevOps technologies and PKI. The role involves providing expert guidance to customers, implementing Venafi's Trust Protection Platform, and navigating multi-cloud or hybrid-cloud IT environments. The ideal candidate should have 2-3 years of experience in Professional Services, understanding of PKI, and experience with identity and access management technologies. Venafi offers a top-tier benefit package, including private medical and dental insurance, generous PTO, and wellness benefits.
Head of Project Finance
Company: Bright
Location: Mexico
Posted May 02, 2024
Bright is a solar energy company that aims to rapidly spread clean energy across Mexico and beyond. They are looking for a mission-driven individual to lead their project finance efforts and drive down their cost of capital. The company offers a range of benefits, including the opportunity to learn about the distributed generation regulatory scheme in Mexico, a fun and high-caliber team, and the possibility to generate equity.
Data Analyst
Company: Bright
Location: Mexico
Posted May 03, 2024
Bright is a fintech solar energy startup based in Mexico, aiming to combat climate change by simplifying the solar installation process. They've become Mexico's leading residential solar financier, offering no-money-down solar installations. Bright is seeking a Software Product Operations (Data Analyst) to improve processes, develop BI tools, and generate insights for data-driven decision-making. The ideal candidate should have strong problem-solving skills, SQL proficiency, and experience with BI tools. Benefits include learning about Mexico's distributed generation regulatory scheme, a supportive team, equity potential, health insurance, mental health care, parental leave, mentorship programs, and remote work. The salary range is $25,000 - $33,000 MXN monthly gross.
Senior QA Engineer - Fintech / Disruption and Insurance
Company: Hopper
Location: Mexico
Posted Apr 25, 2024
<div><b style=fontsize 18px>About the job<b><div><div><br><div><div><span style=fontsize 10pt>Do you want to substantially impact the future of Hoppers travel technology <span><div><div><br><div><div><span style=fontsize 10pt>Were hiring a QA Engineer to join our Fintech team and help us innovate the evolution of travel selling and booking technology Fintech contributes to 70 of the companys overall revenue As a QA Engineer you will be directly responsible for owning the quality of the fintech systems that power Hoppers awardwinning user experience<span><div><div><br><div><div><span style=fontsize 10pt>Were seeking an experienced web and mobile QA Engineer to join our team to help us grow and mature the Disruption and Insurance category of Hoppers fintech portfolio of products<span><div><br><br><div class=h3>What would your daytoday look like<div><li style=>Create and execute manual and automated test cases for web mobile and API components<li><li style=>Maintain comprehensive documentation of test results<li><li style=>Investigate issues by examining code querying databases and analyzing logs<li><li style=>Collaborate with development teams to resolve defects<li><li style=>Develop and maintain test frameworks for API and mobile app performance<li><li style=>Propose process enhancements to improve product quality<li><br><br><div class=h3>An ideal candidate has<div><li style=>Outstanding written and verbal communication<li><li style=>Owned automated and manual test suites in a b2b fintech or other qualitycritical team<li><li style=>Skill in analyzing logs to identify issues and troubleshoot problems<li><li style=>Ability to test APIs effectively<li><li style=>Competence in querying databases to validate data integrity<li><li style=>Understanding of programming languages and frameworks relevant to test automation<li><li style=>Proficiency in maintaining a bug database and tracking issues throughout the development lifecycle<li><li style=>A solid grasp of the systems being tested including their architecture and components<li><li style=>A curious mindset and looks for edge cases not explicitly specified by engineering or product<li><div><br><div><br><br><div class=h3>Perks and benefits of working for us<div><li style=>Wellfunded and proven startup with large ambitions competitive salary and upsides of preIPO equity packages<li><li style=>Private major amp medical insurance with life death and disability 100 covered by us<li><li style=>Savings plan up to 13 contribution<li><li style=>Unlimited PTO<li><li style=>WeWork All Access Pass OR Workfromhome stipend<li><li style=>Yearly carrot cash allowance free travel money<li><li style=>Hopper offers a monthly subsidy of $400 Mexican pesos to pay for teleworking utilities<li><li style=>An entrepreneurial culture where pushing limits and taking risks is everyday business<li><li style=>Open communication with management and company leadership<li><li style=>Small dynamic teams = massive impact<li><div>posttoexternal<div><div><br><div><div><b style=fontsize 18px>More about Hopper<b><div><div><br><div><div><span style=fontsize 11pt>At Hopper we are on a mission to become the leading travel platform globally powering Hoppers mobile app website and our B2B business HTS Hopper Technology Solutions By leveraging massive amounts of data and advanced machine learning algorithms Hopper combines its worldclass travel agency offering with proprietary fintech products to bring transparency flexibility and savings to travelers globally We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions helping people travel better and save more on their trips<span><div><div><br><div><div><span style=fontsize 11pt>The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world Ranked the third largest online travel agency in North America the Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers with 70 of its users being Gen Z and millennials<span><div><div><br><div><div><span style=fontsize 11pt>While everyone knows us as the Gen Z and Millennial travel app Hopper has evolved to become much more than that In recent years weve grown into a global travel agency and travel fintech provider that powers some of the worlds largest brands <span><div><div><br><div><div><span style=fontsize 11pt>Through <span><a class=postingslink href=httpshtshoppercom rel=nofollow style=fontsize 11pt>HTS<a><span style=fontsize 11pt> our B2B division the company supercharges its partners direct channels by integrating our fintech products on their sites or powering endtoend travel portals Today our partners include leading travel brands like Capital One Nubank Air Canada and many more<span><div><div><br><div><div><span style=fontsize 11pt>Here are just a few stats that demonstrate the companys recent growth<span><div><div><br><div><div>Hopper sells billion worth of travel and travel fintech every year In 2023 over 13 billion trips were planned through the Hopper app and our HTS partnerships <div><div><br><div><div><span style=fontsize 11pt>Our fintech products including Price Freeze Flexibility for Any Reason and Flight Disruption Assistance have exceptionally strong CSAT because the terms are always clear and customers receive instant noquestionsasked resolutions <span><div><div><br><div><div><span style=fontsize 11pt>Almost 30 of our app customers purchase at least one fintech product when making a booking and consumers are <span><a class=postingslink href=http16x rel=nofollow style=fontsize 11pt>16x<a><span style=fontsize 11pt> more likely to repurchase if they add fintech to their booking vs if they booked just travel <span><div><div><br><div><div><span style=fontsize 11pt>Given the success of its fintech products Hopper launched a B2B initiative HTS Hopper Technology Solutions which represents more than 50 of the business<span><div><div><br><div><div><span style=fontsize 11pt> Through HTS any travel provider airlines hotels banks travel agencies etc can integrate and seamlessly distribute Hoppers fintech or travel inventory on their direct channels As its first HTS partnership the company partnered with Capital One to codevelop Capital One Travel a new travel portal designed specifically for cardholders Other HTS partners include Air Canada Uber CommBank Nubank Flair Airlines with many more in the pipeline <span><div><div><br><div><div><span style=fontsize 11pt>Featured in Apples Best of the App Store list of Essential Travel Apps in 2023 and recognized by the likes of Fast Companys Most Innovative Companies Hopper has been downloaded over 120 million times and continues to have millions of new installs each month Hopper is now the 3 largest online travel agency in North America and 70 of our app customers are GenZ and millennials travelers<span><div><div><br><div><div><span style=fontsize 11pt>Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world Hopper is primed to continue its acceleration as the worlds fastestgrowing mobilefirst travel marketplace <span><div><div><br><div><div><span style=fontsize 11pt>Come take off with us<span><div><img src=httpsremotivecomjobtrack1908344blankgifsource=publicapi alt=>
Software Engineer III - Account Management
Company: Kueski
Location: Mexico
Posted Apr 30, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> <strong> Purpose <strong> <p> <p> As a Software Engineer youll be creating and supporting userfacing software products that customers want to use and considering functional and nonfunctional requirements as well as user experience <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Mentor and support other software engineers and feel comfortable collaborating with different teams to accomplish the teams goals <p> <li> <li> <p> Promote technical excellence and help the team to thrive by constantly making informed decisions that consider tradeoffs and push the team to follow and improve at their practices <p> <li> <li> <p> Build products using different technologies as well as scale them up using cloud computing <p> <li> <li> <p> Support the team to design and build high quality systems that may involve multiple teams and iterations Collaborate with other teams to make sure the solution is feasible and aligned with the technical vision <p> <li> <li> <p> Collaborate with the team and supporting other team members to achieve the teams goals while guaranteeing that the team is able to perform their development activities at all times Deliver at the expectations quantitatively and qualitatively <p> <li> <li> <p> Responsible for understanding the business in order to evaluatethe tradeoffs accordingly and make informed decisions As well as identify and promote areas of improvement for deliverables practices and processes such as identifying and prioritizing tech debt <p> <li> <li> <p> Collaborate during the early analysis of a project help the team estimate medium to complex projects and support the team to translate business requirements into technical requirements <p> <li> <ul> <p> <p> <p> <strong> Position Requirements <strong> <p> <ul> <li> <p> At least 8 years of progressive experience in software engineering <p> <li> <li> <p> Ability to clearly communicate simple to complex ideas <p> <li> <li> <p> Ability to navigate uncertainty and help the team to find its way <p> <li> <li> <p> Ability to structure ideas and convey them <p> <li> <li> <p> Ability to translate technical language to non technical people <p> <li> <li> <p> Ability to transform requirements into working software in production <p> <li> <li> <p> Ability to collaborate in an interdisciplinary team <p> <li> <li> <p> Ability to make decisions based on tradeoffs between business product and technology <p> <li> <li> <p> Ability to undertake and lead medium to complex projects that require multiple iterations and may involve different technologies <p> <li> <li> <p> Experience troubleshooting and debugging problems <p> <li> <li> <p> Experience in Microservices <p> <li> <li> <p> Strong experience in Software Engineering in backend <p> <li> <li> <p> How a good Software Development Lifecycle SDLC is organized <p> <li> <li> <p> How the nonfunctional requirements are part of delivering a solution <p> <li> <li> <p> Experience on the different types of testing and their importance in the SDLC <p> <li> <li> <p> Experience in account management and authentication <p> <li> <ul> <ul> <li> <p> Nice to have <p> <li> <li> <p> Experience with AWS <p> <li> <li> <p> Experience with RailsGrape <p> <li> <li> <p> Experience with Kafka <p> <li> <ul> <p> <p> <p> <strong> Youll love working at Kueski because <strong> <p> <ul> <li> <p> We have a missiondriven culture focused on customer value teamwork humility and integrity <p> <li> <li> <p> Everyone is expected to have role clarity career growth and a personal development plan Feedback and recognition is embedded in our company processes systems and practices <p> <li> <li> <p> We ensure competitive salary medical insurance and wellbeing through ample and flexible time off as well as mental healthcare benefits Everyone is an owner and eligible for competitive stock options with a company poised for success <p> <li> <li> <p> We´re committed to building an inclusive and diverse team and we know this leads to incredible work <p> <li> <ul> <p> <p> <p> <p> <p> Kueski Where talent excellence improves Mexican lives <p> <p> <p> <p> LifeAtKueski KueskiTalent <p><p>
General Attorney
Company: Department of Homeland Security
Location: Artesia, New Mexico Artesia, New Mexico
Posted Apr 28, 2024
The text provides information on how to apply for a job at the Department of Homeland Security (DHS). DHS offers competitive salaries and benefits, including health insurance, retirement plans, and flexible work schedules. The application process involves submitting a resume and supporting documents to a specific email address by a certain deadline. The open period for the job opportunity may be extended, and highly qualified applicants may be contacted for interviews. The job announcement is subject to change based on applicable authorities.
Customer Service Analyst
Company: Kueski
Location: Mexico
Posted Apr 29, 2024
<p class=jobDescription> <p> <strong> About Kueski <strong> <p> <p> Founded in 2012 with the mission to improve the financial lives of people in Mexico Kueski is the leading buy now pay later BNPL and online consumer credit platform in Latin America known for its innovative financial services Its flagship product Kueski Pay allows customers to make purchases and pay later both online and in physical stores and has become the payment choice for a quarter of Mexicos leading ecommerce merchants Notably it stands out as the first buy now pay later BNPL option accessible to Mexican consumers on <a class=fontbold underline fontbold underline postingslink href=httpamazoncommx rel=noopener noreferrer nofollow target=blank> Amazoncommx <a> <p> <p> <p> <p> Kueski is frequently recognized for its strong diverse and inclusive company culture In 2022 Kueski was named one of the most ethical companies in Mexico by AMITAI and one of the best companies for both young professionals and female talent in Mexico by EFY The company has also been named to CB Insights Fintech 250 list <p> <p> <p> <p> <strong> Purpose <strong> <p> <p> Align execute and measure Kueskis strategic plan through an indepth analysis of customer experience as well as area outcomes With the purpose of guaranteeing better results for the customer as well as for the scalability and achievement of the companys OKRs <p> <p> <p> <p> <p> <p> <strong> Key Responsibilities <strong> <p> <ul> <li> <p> Support in the scalability of the operations team and use of tools aligned to customer service strategies <p> <li> <li> <p> Participate actively in the definition and implementation of customer service actions <p> <li> <li> <p> Generate pooled database level information with simple readings of operation metrics <p> <li> <li> <p> Document and update changes to the customer service strategy <p> <li> <li> <p> supervise the correct execution of the strategy <p> <li> <li> <p> Development of key reports that allow for clear and timely information for decision making <p> <li> <li> <p> Implement and monitor KPIs <p> <li> <li> <p> Generation and analysis of reports that allow the monitoring of the particular portfolio or segment for the development of strategies <p> <li> <li> <p> Generation of queries in SQL R andor Databricks to maximize the process of management reporting and sending campaigns <p> <li> <li> <p> Support for the companys OKRs to be achieved <p> <li> <li> <p> Propose and align the use of resources economic human and technical <p> <li> <li> <p> Analysis of different phenomena that may exist in operations <p> <li> <li> <p> DashboardReport generation in Tableau <p> <li> <li> <p> Creation and management of KPIs <p> <li> <ul> <p> <p> <p> <strong> Position Requirements <strong> <p> <ul> <li> <p> 1 year experience in data analysis or a similar position <p> <li> <li> <p> Bachelor in Computer Science Business Administration <p> <li> <li> <p> Office Package and Google Suite <p> <li> <li> <p> Analytical skills and problem solving <p> <li> <li> <p> Knowledge of customer service best practices call center data and contact strategy metrics <p> <li> <li> <p> Intermediate English <p> <li> <li> <p> Basic Knowledge SQL Information Extraction Queries Database combination <p> <li> <li> <p> Basic knowledge of data visualization Using Excel andor Tableau <p> <li> <li> <p> Basic database management <p> <li> <ul> <p> <p> <p> <strong> Youll love working at Kueski because <strong> <p> <ul> <li> <p> We have a missiondriven culture focused on customer value teamwork humility and integrity <p> <li> <li> <p> Everyone is expected to have role clarity career growth and a personal development plan Feedback and recognition are embedded in our company processes systems and practices <p> <li> <li> <p> We ensure competitive salary medical insurance and wellbeing through ample and flexible time off as well as mental healthcare benefits Everyone is an owner and eligible for competitive stock options with a company poised for success <p> <li> <li> <p> Were committed to building an inclusive and diverse team and we know this leads to incredible work <p> <li> <ul> <p> <p> <p> <p> <p> Kueski Where talent excellence improves Mexican lives <p> <p> <p> <p> <p> <p> LifeAtKueski KueskiTalent <p><p>