Vision Insurance Jobs in Wichita, Kansas

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Looking for Vision Insurance jobs in Wichita, Kansas? Browse our curated listings with transparent salary information to find the perfect Vision Insurance position in the Wichita, Kansas area.

Customer Success Manager

Company: Artera

Location: Kansas City, MO

Posted Feb 25, 2025

Artera, a patient communication platform, aims to revolutionize healthcare customer service by enabling two-way conversations between patients and healthcare teams across multiple channels. With over 500 healthcare providers using their services, Artera has facilitated more than 1 billion messages for 40+ million patients annually. The company has consistently been recognized for its innovative technology, business growth, and award-winning culture. Artera is currently seeking a Customer Success Manager to drive success for a diverse portfolio of 80-100 small to mid-sized healthcare customers. The ideal candidate will have at least 1 year of experience in a customer-facing role or 2+ years in the healthcare industry with transferable skills in client management. They should possess strong communication skills, a strategic and proactive mindset, and an understanding of healthcare workflows and revenue cycle management.

Frequently Asked Questions

What are typical salary ranges by seniority in Vision Insurance?
Entry‑level Vision Insurance roles such as Claims Adjuster or Network Coordinator typically earn $45,000 to $55,000 annually. Mid‑level positions like Actuarial Analyst or Compliance Officer range from $60,000 to $80,000. Senior roles, including Senior Actuary or Director of Claims, command $90,000 to $120,000, with bonus structures tied to utilization and cost‑saving initiatives.
What skills and certifications are required for a career in Vision Insurance?
Essential skills include optical billing, claims adjudication, data analytics, and proficiency with EPIC, VisionCare, and SAS/R for actuarial modeling. Certifications such as Certified Vision Insurance Specialist (CVIS), Certified Health Claims Professional (CHCP), and Certified Health Insurance Specialist (CHIS) are highly regarded. Knowledge of HIPAA compliance, ACA regulations, and familiarity with tele‑optometry platforms also enhance employability.
Is remote work available for Vision Insurance professionals?
Many Vision Insurance roles support remote or hybrid models. Claims Adjusters and Compliance Officers often work remotely with secure VPN access to EPIC and VisionCare dashboards. Network Coordinators may travel to optometrist offices but can also handle most coordination tasks from home. Integration Specialists and Actuarial Analysts typically require full‑time office presence for complex data integration projects, but some firms offer flexible arrangements.
What career progression paths exist within Vision Insurance?
A typical trajectory starts as a Claims Adjuster or Network Coordinator, moving to senior adjuster or manager roles. From there, professionals can transition into actuarial or compliance leadership, becoming Senior Actuary, Compliance Director, or Director of Claims. Technical specialists may advance to Health IT Lead or Director of Systems Integration, overseeing VisionCare‑EHR integration and API development.
What are current industry trends affecting Vision Insurance?
Key trends include the expansion of tele‑optometry services, AI‑driven risk scoring for ocular claims, and value‑based care models linking provider reimbursement to visual outcomes. Integration of VisionCare data with EHR systems is accelerating, driven by HIPAA‑compliant APIs and real‑time eligibility checks. Regulatory changes, such as updates to Medicare Advantage ocular benefits, are prompting insurers to refine benefit design and cost‑control strategies.

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