Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Product Manager - NEC Housing Repairs & Workforce Management

Company: NECSWS

Location: UK

Posted Nov 22, 2025

NEC Housing is seeking a Product Manager to help shape and deliver cutting-edge products for the Social Housing community. The role involves market research, collaborating with customers, defining business needs, building business cases, managing roadmaps, and supporting product launches. The company offers an excellent benefits package and opportunities for growth within the Product Team or wider business.

Senior Director - Payment Operations

Company: Blackbaud

Location: Remote

Posted Nov 22, 2025

The job posting is for a Senior Director of Payment Operations role at Blackbaud. The role involves leading the design, deployment, and maintenance of complex payment processing infrastructure. The ideal candidate should have 15+ years of experience in payment processing infrastructure and operations, 10+ years of hands-on experience in the payments industry, and 8+ years of people management experience. The role requires technical expertise in payment gateways, acquiring and issuing systems, tokenization, modern payment platforms, and fraud detection technologies. The candidate should also have strong leadership and communication skills.

Enterprise Account Executive

Company: Rain Technologies Inc.

Location: Remote

Posted Nov 22, 2025

Rain, a fast-growing fintech company with $400M in funding, seeks experienced sales professionals. They emphasize innovation, diversity, and competitive benefits while highlighting their mission-driven culture and global team.

Design Elements Lead

Company: Canva

Location: Australia

Posted Nov 22, 2025

The job description is for an Acting Elements Lead role at Canva, a company that redefines how the world experiences design. The role involves overseeing creative direction, craft quality, and strategic vision across various elements such as photos, videos, fonts, copy, audio, motion, and graphics. The team sets the creative strategy and quality bar for all element types, connects craft and subgroup leads, and guides day-to-day management, creative reviews, and execution. The ideal candidate is a seasoned creative leader with broad creative literacy, production fluency, taste and quality judgment in an AI-first world, strategic and data-driven thinking, people leadership skills, and trend awareness.

AI Image Optimization Lead

Company: Gametime United

Location: USA

Posted Nov 22, 2025

This job description outlines a role focused on leveraging Generative AI to enhance platform engagement and conversion through image optimization. It details responsibilities like AB testing, system design, and visual strategy, along with required technical and leadership skills. The position offers competitive compensation and benefits.

Sales Strategic Account Executive - Nonprofits

Company: Blackbaud

Location: USA

Posted Nov 22, 2025

The Enterprise Strategic Account Executive role at Blackbaud involves managing sales activities, collaborating with Client Success Managers, executing plans to position Blackbaud as the solution of choice, and building relationships with senior-level executives. The ideal candidate should have 10+ years of experience in selling large complex CRM and/or ERP software solutions, a proven track record of over quota achievement, and entrepreneurial drive.

Senior Tax Analyst - Indirect and Income Taxation

Company: iRhythm

Location: Remote

Posted Nov 22, 2025

iRhythm offers a Senior Tax Analyst role with opportunities to impact cardiac health, grow professionally, and work on global tax compliance. The position involves managing indirect taxes and contributing to strategic planning.

Senior .NET Engineer - FinTech and AI Innovation

Company: Blackbaud

Location: Remote

Posted Nov 22, 2025

Blackbaud is seeking a Senior .NET Software Engineer to join the Financial Edge NXT Engineering team. The role involves designing, building, and maintaining efficient and reliable code, collaborating with a high-impact team, and leveraging Generative AI to bring innovation to customers. The ideal candidate should have 7+ years of experience with the Microsoft stack, strong proficiency in C# and .NET Core, and experience with Angular, JavaScript/TypeScript, CSS, HTML, SQL Server, and Cosmos DB. Familiarity with Generative AI, microservices, and cloud applications in MS Azure is preferred.

Implementation and Training Consultant - Housing

Company: NECSWS

Location: UK

Posted Nov 22, 2025

NECSWS is seeking Implementation and Training Consultants specializing in the Allocations Module of their Housing Management System. The role involves providing expert guidance, delivering training, and ensuring positive customer feedback. The company offers an excellent benefits package and supports employee growth and development.

Chief Medical Officer

Company: VSP Vision

Location: Remote

Posted Nov 22, 2025

The Chief Medical Officer will oversee clinical optometric care, align services with organizational goals, and ensure high-quality, accessible eye care. They will lead the optometry team, develop clinical protocols, ensure compliance, analyze patient outcomes, and drive strategic planning for service expansion and innovation.

Consultant - SmartRecruiters Implementation

Company: Cielo

Location: India

Posted Nov 22, 2025

Cielo offers a career in talent acquisition with opportunities for growth and collaboration. The role involves implementing SmartRecruiters and Paradox solutions, requiring experience in consulting and technology. The company emphasizes equal opportunity and professional development.

Salesforce Developer

Company: CORESPHERE LLC

Location: Remote

Posted Nov 22, 2025

CoreSphere is seeking a Salesforce Developer with progressive experience in software development, strong communication and analytical skills, and the ability to work independently in a high-paced environment. The role involves implementing CICD environments, solutioning, designing and developing business application functionality, performing fitgap analysis, and providing technical assistance. The position requires US citizenship and a bachelor's degree in a related field.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

Related Pages