Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Senior Software Engineer - Rust - Backend - Consumer

Company: Kraken

Location: Remote

Posted Nov 22, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium products and services, prioritize security, education, and client support. The company is fully remote with a diverse workforce and is seeking a Senior Software Engineer to join their Consumer team to build applications for mass market adoption of crypto.

Engineering Manager - Accounting

Company: Hostaway

Location: Remote

Posted Nov 22, 2025

Hostaway is seeking a delivery-focused Engineering Manager to build and lead their first Trust Accounting team. The role involves designing and delivering a financial subsystem for property managers, ensuring accuracy, compliance, and reliability. The ideal candidate will have 6+ years of experience as a Software Engineering Manager, strong software engineering foundation, and excellent communication and collaboration skills. The company offers competitive compensation, 100% remote work, equity, professional growth opportunities, and a values-driven leadership culture.

Staff Fullstack Engineer

Company: Hostaway

Location: Remote

Posted Nov 22, 2025

Hostaway is a market-leading SaaS company in the vacation rental industry, seeking a Staff Fullstack Engineer to lead the evolution of their Booking Engine. The role involves working across the stack, collaborating with product and design, driving architectural improvements, and mentoring engineers. The company offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.

Senior Staff Machine Learning Engineer - AI Safety and Guardrail

Company: Airbnb

Location: USA

Posted Nov 22, 2025

This job posting highlights a role in AI safety engineering at Airbnb, emphasizing responsibilities like ensuring AI systems are reliable and safe, collaborating across teams, and developing guardrails. It outlines required expertise in machine learning and AI safety, along with company commitments to inclusion and diversity.

Account Manager - Medical Billing - Urgent Care

Company: Phoenix Healthcare Services

Location: USA

Posted Nov 22, 2025

Phoenix Healthcare Services is a leader in reliable customer service based revenue cycle management services. They have a strong track record of client satisfaction, a 98% clean claim rate, and are looking for an Account Manager to join their remote team.

Senior Software Engineer - Rust - Backend - Pro

Company: Kraken

Location: Remote

Posted Nov 22, 2025

Kraken promotes its mission to advance crypto adoption through a global, mission-focused team dedicated to innovation in security, education, and client support. The company emphasizes collaboration, technical excellence, and diversity while offering opportunities for experienced engineers to contribute to industry-leading crypto products.

Engineering Manager

Company: Makersite GmbH

Location: Germany

Posted Nov 22, 2025

Makersite is a fast-growing company pioneering sustainable product development and digital collaboration. They are seeking an Engineering Manager to lead a team of 5-8 engineers, focusing on backend development, professional growth, and hiring. The role offers competitive salary, remote flexibility, learning budget, and purpose-driven work.

Partner Sales Executive

Company: Canonical

Location: Australia,New Zealand,Anywhere

Posted Nov 22, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI, and IoT. The company is growing its channel sales team to capitalize on demand from partners. The Partner Sales Executive role involves developing channel strategy, recruiting new partners, and driving sales within the ANZ territory.

Head of Events

Company: Black & White Zebra

Location: USA

Posted Nov 22, 2025

BWZ seeks a founding Head of Events to scale their new events division, leveraging media resources and cross-functional support. The role offers significant impact and growth potential within a profitable media company.

Desktop Sync Software Engineer

Company: Dropbox

Location: Canada

Posted Nov 22, 2025

The role involves working on Dropbox's Core Sync team, which owns the Sync Engine that moves files to the cloud and back to devices reliably. The team is investing in Nucleus, written in Rust, to improve Dropbox's sync capabilities. The mission is to keep content seamlessly in sync and build new sync features quickly and confidently. The role requires designing and building software for millions of users, partnering with product managers, developing roadmaps, improving the team and company culture, and supporting fellow engineers.

Desktop Sync Software Engineer

Company: Dropbox

Location: USA

Posted Nov 22, 2025

This job description outlines a software engineering role at Dropbox focused on developing scalable sync features and improving the Sync Engine. The position requires experience with large-scale applications, proficiency in Rust/C++, and willingness to participate in oncall rotations. It emphasizes building reliable systems that millions of users rely on, with competitive compensation in specific US zones.

Client Happiness Associate - Support & Sales

Company: Earnest

Location: USA

Posted Nov 22, 2025

The role involves proactive client engagement, problem-solving, CRM management, and achieving conversion targets with a focus on exceptional customer service and long-term relationships.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

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