Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Account Executive

Company: Xplor

Location: USA

Posted Nov 21, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. The company offers a payment processing platform and SaaS services, with a focus on simplicity, purpose, and creating lasting communities. Xplor values curious, empathetic, and motivated individuals who align with their core values and thrive in a fast-paced, evolving environment.

Data Engineer 5 - Personalization

Company: Netflix

Location: USA

Posted Nov 21, 2025

Netflix is a leading global entertainment service with over 300 million paid subscribers in 190 countries. The company offers a wide variety of TV series, films, and games across multiple genres and languages. Netflix values inclusion and diversity, providing a meaningful interview experience for all candidates and celebrating diversity in its workforce.

Account Executive

Company: Xplor

Location: USA

Posted Nov 21, 2025

Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. The company values helping people succeed and offers a positive work environment with perks like lifetime residuals, flexible remote work, and mental health support. The job description is for an Account Executive Outside Sales position in Jackson, MS, with a focus on building relationships with business owners and closing sales of payment processing and SaaS services.

Sales Compensation Partner

Company: Spotify

Location: USA

Posted Nov 21, 2025

Spotify is looking for a Compensation Partner to join their global Compensation team. The role involves owning the quarterly sales incentive program, collaborating with various teams, providing guidance on compensation programs, and conducting job evaluations. The ideal candidate has 4+ years of experience in a global compensation function, is an expert at prioritizing in a fast-paced environment, and has excellent communication skills.

IT Delivery Manager

Company: TwinStream

Location: UK

Posted Nov 21, 2025

TwinStream is seeking a Delivery Manager to coordinate delivery across multiple projects, lead agile delivery activities, provide lightweight governance, manage risks and dependencies, engage stakeholders, and drive continuous improvement. The role offers a competitive salary, fully remote work, and excellent benefits including pension, private healthcare, learning and development, flexible working, electric vehicle scheme, generous holidays, team events, and additional perks.

Claims Team Lead | Auto Liability Bodily Injury

Company: Sedgwick

Location: USA

Posted Nov 21, 2025

This job posting highlights Sedgwick's commitment to career growth, work-life balance, and a supportive culture. The role offers remote flexibility, professional development opportunities, and recognition as a top workplace. It emphasizes leadership in claims management with clear responsibilities and qualifications.

Delivery Manager (Product)

Company: TwinStream

Location: UK

Posted Nov 21, 2025

The job posting highlights a Delivery Manager role with key responsibilities in agile delivery, governance, risk management, and stakeholder engagement. It emphasizes competitive benefits including a pension plan, private medical care, flexible working, an electric vehicle scheme, generous annual leave, team events, and additional perks like life assurance and a cycle-to-work scheme.

Proposal Writer

Company: RSI Security

Location: USA

Posted Nov 21, 2025

RSI Security seeks a Proposal Writer for their Sales & Growth team, requiring 25 years of experience in cybersecurity or technical fields. The role involves creating compliant RFP responses, collaborating with experts, and contributing to content libraries. Benefits include remote work, competitive salary, professional growth opportunities, and a mission-driven environment.

Account Manager

Company: Reserv

Location: USA

Posted Nov 21, 2025

Reserv is an insurtech company that uses AI and automation to improve claims efficiency. They are seeking an Account Manager to build client relationships, provide strategic insights, and drive growth. The role requires strong communication skills, insurance knowledge, and a client-focused approach.

QA Engineer

Company: Greptile

Location: USA

Posted Nov 21, 2025

Greptile is developing AI agents to catch bugs in code, with a focus on learning coding standards, identifying customer preferences, and autonomously testing applications. The company has seen rapid growth, raising $30M from top investors and serving over 1500 customers. The team consists of experienced engineers, growth and sales leaders, and a talented designer.

B2B Growth Marketing Strategist

Company: Canva

Location: Australia

Posted Nov 21, 2025

This job description highlights a Growth Strategist role at Canva, focusing on scaling enterprise solutions through data-driven strategies, cross-functional collaboration, and innovative experiments. The position offers remote flexibility and aligns with Canva's mission to redefine design experiences globally.

Senior Engineering Manager – User Platform

Company: Canva

Location: Australia

Posted Nov 21, 2025

Canva is a company that values diversity, inclusion, and employee well-being. They offer flexible work arrangements, equity packages, and a supportive culture. The User Platform group is responsible for building foundational platforms that enable Canva teams to ship amazing experiences quickly and safely.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

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