Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

SEO Specialist

Company: Outliant

Location: Latin America

Posted Nov 16, 2025

Ignite Visibility is an award-winning digital marketing agency known for its innovative approach and strategic solutions. They recently expanded through the acquisition of Outliant, integrating their product and website development expertise. The company values excellence, ingenuity, and empowers team members to push boundaries and deliver exceptional digital experiences.

Community & Customer Marketer (Viator)

Company: Tripadvisor

Location: UK

Posted Nov 16, 2025

Bókun, a subsidiary of Tripadvisor, is a rapidly growing travel technology company that offers cutting-edge solutions to the Tours and Experiences industry. They are seeking a passionate and results-oriented Community & Customer Marketer to join their team. The ideal candidate will focus on building and nurturing a vibrant community around the Bókun brand, driving customer success, engagement, and referrals through various marketing initiatives.

Solutions Engineer

Company: Finalsite

Location: USA

Posted Nov 16, 2025

Finalsite is a community relationship management platform for K12 schools, helping schools attract students, engage families, build community, and thrive. They offer an integrated platform for websites, communications, mobile apps, enrollment, and marketing services. Finalsite is looking for a Solutions Engineer to support the growth of their sales and client success teams, serving as a technical resource and trusted advisor to customers and prospects.

Senior/Lead 2D Animator

Company: Innovecs

Location: Ukraine,Poland

Posted Nov 16, 2025

Innovecs Play seeks a Senior 2D Animator to join their creative team. The role offers flexible hours, competitive pay, and a supportive work environment with opportunities for growth. Applicants should submit their CV.

Software Development Engineer III - Maps API

Company: Mapbox

Location: Germany

Posted Nov 16, 2025

Mapbox is a leading real-time location platform for businesses, providing tools for navigation, mapping, and location-aware applications. The company values high-performing individuals, diversity, and a culture of teaching and learning. The Maps API team builds and maintains mapping services, with a focus on scalability, reliability, and performance.

Engineer - Full Stack (Revenue Zone)

Company: Zapier

Location: North America

Posted Nov 16, 2025

Zapier seeks a Full Stack Engineer to build and evolve infrastructure for their Revenue Zone, focusing on payments, subscriptions, and customer experiences. The role involves modernizing systems, collaborating across teams, and contributing to scalable solutions that impact millions of users.

Tax Manager

Company: Sensor Tower

Location: USA

Posted Nov 16, 2025

The Tax Manager role involves managing domestic and international tax compliance, planning, and accounting for a global SaaS provider. Key responsibilities include overseeing indirect and direct tax compliance, managing tax work papers, supporting business initiatives, and leading tax-related audits and controversy management. The position requires a bachelor's degree, tax experience, and strong analytical and communication skills.

Senior Backend Engineer

Company: Checkly

Location: Spain,Poland,Ukraine,UK,Germany,France

Posted Nov 16, 2025

Checkly is a fully remote SaaS company that provides a DevTool for developers to ensure application performance and reliability. They are looking for a Senior Backend Engineer to join their team and work on expanding their backend infrastructure, implementing new features, and scaling their platform. Checkly offers a transparent salary, flexible work hours, and a remote-first culture.

Cloud Care Specialist

Company: Myriad360

Location: USA

Posted Nov 16, 2025

The job posting is for a Cloud Care Specialist to join a team and provide expert guidance, proactive management, and strategic solutions for clients using Microsoft 365, Google Workspace, Azure, and AWS. The role involves licensing assessments, cloud solutions, ongoing platform support, staying updated on changes, cloud billing and cost management, and client relationship management. The ideal candidate should have experience in cloud services, knowledge of Microsoft 365 and Google Workspace licensing, familiarity with Azure and AWS billing, strong analytical skills, and excellent communication abilities.

Business Development Representative

Company: Sensor Tower

Location: Brazil

Posted Nov 16, 2025

Sensor Tower is a company that cultivates responsibly sourced market intelligence to provide visibility into trends shaping the global digital economy. They are looking for a Business Development Representative to directly contribute to the growth of the company by setting demo calls with highly qualified prospective new customers. The role involves responding to inbound leads, exceeding outbound activity targets, qualifying leads, booking and handoff appointments, continuous prospecting, collaborating with various teams, and becoming an expert on Sensor Tower's mobile intelligence products. The company offers a flexible work environment, benefits for full-time positions, and is committed to equal employment opportunity.

Senior Customer Success Manager

Company: Tines

Location: USA

Posted Nov 16, 2025

The Senior Customer Success Manager role at Tines is a remote position based in EST or CST. The role involves driving strategic success planning and engagement across enterprise accounts, fostering champions, and supporting customers throughout their journey. The position requires 8+ years of experience in technical account management or customer success at a technology company, with a focus on SaaS solutions for technical teams. The role partners with various internal teams to drive deeper partnerships and successful customer outcomes.

Senior Software Engineer II - Messaging Platform

Company: HubSpot

Location: UK

Posted Nov 16, 2025

The text describes HubSpot's messaging infrastructure team and their critical role in maintaining reliable, scalable email systems. It highlights the team's responsibilities, technical challenges, and the importance of their work in supporting customer communication and business success.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

Related Pages