Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Salesforce Business Analyst

Company: Guidehouse

Location: USA

Posted Nov 15, 2025

The job description outlines the role of a Salesforce consultant who will engage with customers, understand their business needs, and design and implement Salesforce solutions. The ideal candidate should have a degree, relevant experience in IT systems development and Salesforce administration, and at least one current Salesforce certification. The role requires excellent communication skills, teamwork, and experience with Agile methodology.

Senior Machine Learning Systems Engineer (Training Optimization)

Company: Canva

Location: China

Posted Nov 15, 2025

The company is a team within a Generative AI supergroup focused on inventing foundational technologies for AI-assisted design. They build large-scale models and research to power the Canvas creative intelligence engine, collaborating globally on projects like smart editing and AI video tools. The role is for a Senior Machine Learning Systems Engineer to lead efforts in scaling and optimizing training systems for large multimodal and foundation models, working at the intersection of systems and AI research.

Staff Technical Program Manager - Carrier Integrations

Company: Shippo

Location: USA

Posted Nov 15, 2025

Shippo is a shipping platform that connects merchants to carriers worldwide through a simple API. The company offers competitive shipping rates, label printing, automated international documents, shipment tracking, and returns process facilitation. Shippo aims to make merchants successful through world-class shipping solutions and level the playing field for ecommerce businesses.

ABM Growth Marketer

Company: Athennian

Location: USA

Posted Nov 15, 2025

Athennian is a company that helps legal, finance, and tax teams manage business entities and corporate structures. They are looking for a growth-focused individual to own the execution engine for demand creation. The role involves designing and executing account-based campaigns, building multichannel sequences, deploying AI agents, and conducting strategic outbound calling campaigns. The ideal candidate should have experience in growth marketing, SDR, or RevOps roles, and be proficient with marketing automation platforms and outbound tools.

Salesforce Marketing Cloud Specialist / Expert

Company: Talent Hackers

Location: Nigeria

Posted Nov 15, 2025

The role is for an experienced Salesforce Marketing Cloud Specialist with 45+ years of expertise in managing, optimizing, and innovating email and SMS marketing channels. The specialist will own strategy implementation, work closely with cross-functional teams, and drive measurable growth using advanced Salesforce Marketing Cloud tools and capabilities.

Group Media Director

Company: EVERSANA

Location: USA

Posted Nov 15, 2025

EVERSANA is a global life sciences marketing agency committed to improving patient lives through innovation and diversity. They seek a Group Media Director with expertise in pharmaceutical media strategies and compliance.

Staff Data Scientist - Operations

Company: Mozilla

Location: Remote

Posted Nov 15, 2025

Mozilla Corporation, a nonprofit-backed technology company, is seeking a Staff Data Scientist to support Global Operations. The role involves leading foundational reporting, automating workflows, and identifying opportunities to improve operational efficiency and performance across various teams. The ideal candidate will have a strong analytical toolkit, fluency in AI technologies, and experience in operational domains.

Paid Media Strategy Director

Company: Obility

Location: USA

Posted Nov 15, 2025

The Paid Search Strategy Director is a highly skilled and experienced professional who leads B2B paid media campaigns, providing strategic recommendations, analysis, and reporting. They have a proven track record of success, strong problem-solving skills, and are deeply involved in departmental initiatives and innovation. The role requires extensive experience in B2B digital marketing, strong communication and presentation skills, and expertise in various digital marketing platforms and tools.

Manager - Sourcing and Market Research

Company: Airbnb

Location: USA

Posted Nov 15, 2025

Airbnb is building a world-class talent discovery and intelligence function to transform how they identify, understand, and connect with global engineering talent. The role involves leading a global team to define talent priorities, build AI-assisted sourcing systems, analyze market trends, and partner with analytics to build predictive dashboards. The ideal candidate has 12+ years of recruiting experience, including 3+ years in leadership, deep understanding of engineering and AIML talent, and experience leveraging AI technologies.

Senior Product Manager - Personalization

Company: Spotify

Location: North America

Posted Nov 15, 2025

Spotify is seeking a Senior Product Manager to lead their AI Safety Platform team. The role involves driving product vision, strategy, and roadmap for AI safety, partnering with engineering and research teams, defining multimodal safety capabilities, and building data-driven feedback loops. The ideal candidate has experience in trust & safety systems, AI safety, and can balance internal customer needs with technical realities.

Program Manager - Global Sales Organization

Company: VSP Vision

Location: USA

Posted Nov 15, 2025

The job description outlines the responsibilities and requirements for a Program Manager role at VSP Vision. The role involves coordinating multiple related projects, partnering with business leaders, developing program roadmaps, managing governance, monitoring performance, performing risk management, and ensuring adherence to plans and schedules. The ideal candidate should have a bachelor's degree, 6+ years of project/program management experience, strong leadership and communication skills, financial management abilities, and strategic thinking.

Revenue Operations Manager

Company: LI.FI

Location: EMEA

Posted Nov 15, 2025

LIFI is a company that simplifies multichain DeFi for traditional financial institutions, fintechs, and service providers. They offer a unified API to access all on-chain liquidity across major blockchains for best price swaps. The company is passionate about enabling a fairer, more decentralized world and cares about user experience. They are looking for a Revenue Operations Manager to bring clarity and structure to their complex revenue ecosystem, spanning both on-chain and off-chain income streams.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

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