Welcoming And Helpful Attitude Toward Guests And Other Team Members Jobs

1,890,688 open positions · Updated daily

Demand is soaring—with 1,206 open positions, hospitality employers are prioritizing roles that embody a welcoming and helpful attitude toward guests and teammates. The industry’s post‑pandemic recovery has spurred hotels and resorts to invest in tech‑enabled guest services, from AI‑powered chatbots to contactless check‑in kiosks, creating a surge in opportunities for professionals who combine interpersonal warmth with digital fluency.

Positions in this category range from Front Desk Agent and Guest Relations Specialist to Concierge and Guest Experience Manager. Typical duties include greeting guests, managing reservations in PMS systems like Opera or Maestro, resolving complaints via CRM tools such as Salesforce or Zendesk, upselling amenities, and using mobile apps to deliver personalized recommendations. Virtual Guest Assistants handle inquiries and support across multiple channels, often from remote locations.

Salary transparency is especially valuable here because compensation varies widely across regions, property types, and service levels. Clear pay data empowers hospitality professionals to negotiate fairly, benchmark against peers, and align career moves with earning potential—critical in an industry where pay gaps can be subtle.

Intermediate Site Reliability Engineer - Database Operations

Company: GitLab

Location: EMEA

Posted Nov 12, 2025

The role is for an Intermediate Site Reliability Engineer to join the Database Operations team at GitLab, focusing on PostgreSQL database infrastructure. The position involves automating operational tasks, improving system performance and reliability, and designing scalable solutions. The ideal candidate should have hands-on experience with PostgreSQL, infrastructure automation tools, and a proactive approach to problem-solving.

Staff Mobile Software Engineer - Android

Company: Gusto, Inc.

Location: Canada

Posted Nov 12, 2025

Gusto is seeking experienced Mobile Android Engineers to develop intuitive and scalable features for their app. The role involves collaborating with cross-functional teams to build solutions that empower small business owners and their employees. The company is at a pivotal moment with over 1MM monthly active users and a focus on mobile experiences.

Staff Software Engineer - Local Environments Team

Company: Gusto, Inc.

Location: Canada

Posted Nov 12, 2025

This role involves enhancing local development environments with AI, collaborating across teams, and improving productivity through tooling. The team focuses on reliable, efficient setups to maximize engineering velocity.

Software Engineer - Compute

Company: Vercel

Location: USA

Posted Nov 12, 2025

The role involves managing a fleet of clusters running hundreds of instances across various regions. The team builds a platform that powers compute at Vercel, providing primitives to run builds, serverless functions, middleware, edge functions, secure compute, and sandboxes. The ideal candidate has 5+ years of software engineering experience, preferably with Golang, and extensive experience with containers, virtual machines, Linux, and distributed systems. The role offers a great compensation package, inclusive healthcare, learning and growth opportunities, flexible time off, and a WFH budget.

Senior Brand Designer

Company: Webflow

Location: USA

Posted Nov 12, 2025

Webflow is a platform that combines visual development, content management, AI-driven personalization, hosting, and analytics. They are seeking a Senior Brand Designer to shape and scale their brand across campaigns, events, and experiences. The role focuses on brand design excellence, building visual identity systems, and creating high-impact campaign assets.

Senior Technical Specialist - AI Risk Assessment

Company: Future of Life Organizations

Location: Remote

Posted Nov 12, 2025

The Senior Technical Specialist role at CARMA involves conducting original research in AI safety and technical governance, developing frameworks for risk assessment, and contributing to policy development. The position requires strong analytical skills, experience in AI safety and governance, and the ability to collaborate in a fast-paced environment.

Product Manager - Sites

Company: Figma

Location: USA

Posted Nov 12, 2025

Figma Sites is a new product in public beta that helps creators turn designs into websites without plugins or code. The company is looking for a Product Manager to lead the next chapter of Figma Sites, collaborating with engineering, design, and research to deliver seamless publishing experiences and shape the future of design to product.

Account Executive - SMB

Company: Sprout Social

Location: USA

Posted Nov 12, 2025

Sprout Social is hiring an Account Executive SMB to join their Sales & Success team. The role involves executing the sales process, closing new business, and meeting activity, pipeline, and new business metrics. The company offers a supportive environment for career growth, with opportunities to work with top brands and design one's own career path.

VP of Finance and Corporate Development

Company: Trafilea

Location: USA

Posted Nov 12, 2025

Trafilea is a consumer tech platform that builds and scales digitally native brands using AI and automation. They have over $1B in cumulative revenue, 12M+ customers, and 500+ talents across 19 countries. The company offers strategic financial leadership, fundraising, investor relations, banking management, finance process modernization, corporate governance, and global eCommerce financial expertise.

Strategic Account Executive

Company: GitLab

Location: USA

Posted Nov 12, 2025

The role is a Strategic Account Executive for GitLab's Northeast region, focusing on enterprise accounts in New York or Boston. The candidate should have experience in enterprise sales, software development lifecycle, and infrastructure modernization. The role involves driving strategic growth, building partnerships, and shaping the future of software development.

Paid Search Manager

Company: Hostaway

Location: North America

Posted Nov 12, 2025

Hostaway is seeking a dynamic Paid Search Manager to own and lead their multimillion dollar program, driving measurable impact on growth and success. The role involves managing campaigns across multiple platforms, optimizing bids and budget, conducting keyword research, writing ad copy, designing AB tests, and staying current on PPC and SEM practices. The company offers competitive compensation, 100% remote work, equity, values-driven leadership, professional growth opportunities, annual paid leave, geographic-specific benefits, and a dynamic team culture.

ServiceNow Developer

Company: TTEC Digital

Location: Remote

Posted Nov 12, 2025

TTEC Digital is a company that focuses on providing exceptional customer experiences by coaching clients to ensure their employees feel valued and supported. They are seeking a ServiceNow Developer to join their growing practice area, offering a fully remote opportunity. The role involves designing, developing, and configuring solutions on the ServiceNow platform, collaborating with clients and stakeholders, and providing ongoing support. TTEC Digital values diversity and inclusion, and has been certified as a Great Place to Work.

Frequently Asked Questions

What salary ranges can I expect at different seniority levels?
Entry‑level Front Desk Agents earn $24,000–$34,000 annually. Mid‑level Guest Relations Specialists typically receive $35,000–$48,000. Senior Guest Experience Managers command $55,000–$78,000, with bonuses tied to guest satisfaction scores and occupancy rates.
What skills and certifications are required?
Candidates should master PMS platforms (Opera, Maestro, RMS), CRM suites (Salesforce, Zendesk), and mobile guest‑app integrations. Certifications such as Certified Guest Service Professional (CGSP), Hospitality Operations Specialist (HOS), or a language proficiency badge (e.g., Spanish Level B2) are highly regarded.
Can I work remotely in this field?
Fully remote roles exist for Virtual Guest Assistants, Remote Support Specialists, and certain CRM‑based customer success positions. On‑site roles—Front Desk, Concierge, and in‑person Guest Experience Manager—require physical presence but may offer hybrid shifts in larger properties.
What career progression paths exist?
Typical trajectory: Front Desk Agent → Guest Relations Specialist → Concierge → Guest Experience Manager → Operations Manager → Director of Guest Experience. Each step adds responsibility for service strategy, team leadership, and data‑driven guest insights.
What industry trends are shaping this sector?
Key trends include AI‑driven personalization engines, mobile‑first booking and check‑in, contactless payment and room access, sustainability initiatives (e.g., carbon‑offset programs), and advanced analytics to track NPS and operational efficiency.

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