Welcoming And Helpful In Meeting Guests Needs Jobs in New York City, NY

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Looking for Welcoming And Helpful In Meeting Guests Needs jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Welcoming And Helpful In Meeting Guests Needs position in the New York City, NY area.

Porter

Company: Related

Location: New York, NY

Posted Oct 04, 2025

Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching…

Senior Lead AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary…

Associate Data Science Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Oct 04, 2025

Demonstrated skills in design and implementation of complex AI models. Familiarity with data driven modeling (including gathering and cleaning data, exploratory…

Lead Machine Learning Engineer (Enterprise Platforms Technology)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Frequently Asked Questions

What are typical salary ranges by seniority in Welcoming Guest Services?
Entry‑level Front Desk Agent: $28,000–$34,000 annually. Mid‑tier Guest Services Manager: $42,000–$48,000. Senior Guest Services Director: $58,000–$68,000. These ranges reflect average pay in U.S. metropolitan markets and are verified by our salary database.
What skills and certifications are required for these roles?
Key skills include first‑contact problem solving, multilingual communication, proficiency in PMS (Opera, Maestro), CRM (Salesforce), and data‑analysis tools (Excel). Certifications: Certified Guest Service Professional (CGSP), Certified Hospitality Supervisor (CHS), and hotel‑specific courses like the Hospitality Financial Management Program (HFMP).
Is remote work available for Welcoming Guest Services positions?
Virtual Concierge and Guest Relations Coordinator roles can be performed remotely; companies use cloud‑based PMS, Zendesk, and Teams for communication. Remote positions offer 3‑10 hour flex windows and 15‑day in‑office visits for training.
What are common career progression paths in this field?
Typical ladder: Front Desk Agent → Shift Supervisor → Front Office Manager → General Manager → Operations Director. Advancement requires completing 120 hours of leadership training, earning a hospitality management degree, and demonstrating KPI improvements such as a 10% rise in guest satisfaction scores.
What industry trends are shaping Welcoming Guest Services?
Digital concierge, mobile check‑in, AI chatbots, and contactless service are reshaping guest interactions. Sustainability initiatives push hotels to adopt green room‑service protocols. Professionals who master these trends and tools gain a competitive edge.

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