Wellness Program Jobs in USA
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Manager - Marketing Compliance
Company: hims & hers
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <h3> <strong> About the Role <strong> <h3> <p> Hims amp Hers is seeking a Manager Marketing Compliance to join our Integrated Marketing team This candidate will work closely with Product Marketing Creative and consumerfacing channel leads to ensure that our marketing materials meet legal and regulatory standards This individual will have a deep understanding of our guidelines and how they apply to marketing messages and customerfacing materials Success in this role is the application of guidelines paired with an expert level of attention to detail <p> <h3> <strong> You Will <strong> <h3> <ul> <li> <p> Review each piece of customerfacing material to ensure compliance with our legal guidelines <p> <li> <li> <p> Be a partner to crossfunctional teams and provide guidance on messaging based on a grasp of legal and regulatory concepts <p> <li> <li> <p> Exercise good judgment on when to escalate an issue for further review and discussion with the SVP and other senior members of the team <p> <li> <li> <p> Lead documentation of best practices that is aggregated across product categories and marketing assets <p> <li> <li> <p> Develop an intake system for requests from all team members <p> <li> <li> <p> Partner with the legal team on new rules and regulations that come out <p> <li> <ul> <h3> <strong> You Have <strong> <h3> <ul> <li> <p> 57 years in a marketing operations business affairs or equivalent role <p> <li> <li> <p> Experience partnering with crossfunctional teams specifically legal and regulatory team exposure <p> <li> <li> <p> Expertlevel attention to detail and track record of applying concepts to output <p> <li> <li> <p> Ability to prioritize projects in a fastpaced environment <p> <li> <ul> <h3> <strong> Our Benefits there are more but here are some highlights <strong> <h3> <ul> <li> <p> Competitive salary amp equity compensation for fulltime roles <p> <li> <li> <p> Unlimited PTO company holidays and quarterly mental health days <p> <li> <li> <p> Comprehensive health benefits including medical dental amp vision and parental leave <p> <li> <li> <p> Employee Stock Purchase Program ESPP <p> <li> <li> <p> Employee discounts on hims amp hers amp Apostrophe online products <p> <li> <li> <p> 401k benefits with employer matching contribution <p> <li> <li> <p> Offsite team retreats <p> <li> <ul> <p> <p> <p> <em> LIRemote <em> <p> <p> <p><p>
Manager, Enrollment Operations
Company: Vericred
Location: USA
Posted Apr 28, 2024
<div><span style=>The health insurance and benefits industry is undergoing rapid digital transformation Today most people choose enroll and utilize their benefits not by calling insurance carriers or reviewing paper forms but by using HR and benefits software Behind the scenes Ideons APIs make this modern benefits experience possible Were powering an entire industry forward delivering the speed transparency and efficiency that todays consumers expect<span><div> <div> <div> <div>Ideon is seeking a Manager to lead a team within our Enrollment Operations function In this role youll be responsible for building leading and developing a team of support analysts who handle service requests issue resolution and error processing related to EDI and API data connections between Ideon platforms and insurance carriers <div> <div> <div> <div>We prefer candidates based in Omaha NE for this role but we are also considering remote candidates from anywhere in the US Ideon is headquartered in NYC with a second office in Omaha NE This role reports to the Senior Director of Enrollment Operations<div> <p><br><br><p> <div class=h3>In this role you will<div> <ul style=> <li style=>Lead coach and develop a highperforming team of enrollment analysts dedicated to supporting Ideon customers<li> <li style=>Establish and surpass performance metrics and objectives to consistently exceed customer expectations<li> <li style=>Design individualized metrics to guide the team in achieving customercentric goals holding each team member accountable for their contribution to overall success<li> <li style=>Develop and maintain operational metrics reports and dashboards to monitor the performance and effectiveness of enrollment operations<li> <li style=>Work closely with the product and engineering teams to seamlessly integrate data connections within our software platform and optimize tools which drive timeliness accuracy and satisfaction<li> <li style=>Implement best practices and ensure their adoption across the team to consistently deliver exceptional customer experiences at scale<li> <li style=>Establish streamlined processes for investigating and resolving complex data issues fostering a culture of continuous improvement<li> <li style=>Serve as a point of escalation for critical issues coordinating with customers internal teams and insurance carriers to ensure prompt resolution<li> <ul> <p><br><br><p> <div class=h3>Wed love to hear from you if you have<div> <ul style=> <li style=>Demonstrated leadership experience 5+ years managing remote highperforming technical support teams ideally within insurance or technology sectors<li> <li style=>Proficient in EDI and API technologies 2+ years specifically in insurance enrollment processes<li> <li style=>Knowledgeable about insurance industry standards and regulations concerning data connections eg HIPAA 834 LDEx<li> <li style=>Proactive resultsoriented mindset capable of prioritizing and managing multiple projects in a fastpaced environment<li> <li style=>Exceptional written and verbal communication skills capable of conveying technical concepts effectively and professionally<li> <li style=>Strong leadership and team management abilities inspiring teams to achieve ambitious goals while ensuring customer satisfaction<li> <li style=>Analytically skilled with keen attention to detail<li> <li style=>Familiarity with JIRA Zendesk Salesforce or other CRM platforms<li> <ul> <div>Salary Range $90000 to $110000 annually<div> <div> <div> <div><strong style=>About Ideon<strong><div> <div> <div> <div><strong style=>What we do<strong><div> <div><span style=>Ideon is the way health insurance carriers and employee benefits providers connect with new technology partners to deliver seamless consumer experiences at every stage of the member journey We are not the websites or apps you use to choose a plan or find a doctor We are the infrastructure the pipes that allows InsurTech platforms and health insurance and benefits carriers to exchange data accurately efficiently securely and at scaleimproving the way benefits are quoted sold enrolled managed and utilized Our APIs transmit billions of data points powering an amazing benefits experience for all Faster Better Awesomely<span><div> <div> <div> <div><strong style=>Who we are<strong><div> <div><span style=>We are a group of people who love a good API and all it can do We are insurance geeks systems gurus data wonks sales amp marketing execs product leads finance whizzes and admin prosall determined to bring efficiency transparency and connectivity to the health insurance and benefits industry<span><div> <div> <div> <div><strong style=>Our benefits include<strong><div> <div><span style=> 100 companypaid medical dental and vision for you and your dependents<span><div> <div><span style=> Voluntary benefits such as hospital accident critical illness shortterm disability and legal<span><div> <div><span style=> Employee assistance program EAP<span><div> <div><span style=> Healthcare and dependent care FSA Flexible Spending Account<span><div> <div><span style=> Flexible PTO policy take time off without worrying about accruals or carryovers<span><div> <div><span style=> Pretax commuting benefits<span><div> <div><span style=> Home office allowance so you can work comfortably wherever you are<span><div> <div> <div> <div><span style=>We are an equal opportunity employer We encourage people of different backgrounds experiences abilities and perspectives to apply Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status<span><div> <div> <div> <div><span style=>All offers of employment are contingent upon successful reference and background checks<span><div> <img src=httpsremotivecomjobtrack1909335blankgifsource=publicapi alt=>
Project Manager - Compounding
Company: hims & hers
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <h3> <strong> About the Role <strong> <h3> <p> The <strong> Compounding Project Manager <strong> sits on the RampDOperations Project Management team reporting to the <strong> Director of Innovation Project Management <strong> and is responsible for supporting all Hims amp Hers RX compounding launches from endtoend The goal of this role is to anticipate mitigate and navigate risk maintain clear internal communication across all related teams companywide and keep all teams moving forward on schedule and on budget The scope of this role will be broad and adaptive to support our teams and facilities as they grow <p> <p> This highly crossfunctional role will work across the Product Development Supply Chain Marketing Operations Medical and Creative teams to drive the day to day tasks for our product development and RampD processes across all Hims amp Hers RX Compounding Programs This is a <strong> midlevel <strong> project management role that will both individually lead and also support other PMs in end to end product development and operations <p> <p> This role will be responsible for managing teams remotely as well as onsite This is a remote role with regular travel up to 25 of the time to our compounding pharmacies located in Gilbert Arizona and Columbus Ohio <p> <h3> <strong> You Will <strong> <h3> <ul> <li> <p> Support our Senior Compounding Launch Project Manager in pharmacyoperations focused initiatives including piloting machinery and tooling process development and documentation pharmacy operations management in the labs tooling and machinery needs for launches and any necessary equipment and people management needs for launch readiness <p> <li> <li> <p> Support or Senior RampD Compounding Project Manager in all benchtop and testingrelated tasks including resourcing and schedule development assigning tasks driving deliverables and mitigating RampD delays <p> <li> <li> <p> Partner with our Senior Program Manager of Fulfillment in all launchrelated activities including packout specifications technical requirements to support launch and first orders and other launchreadiness needs specific to fulfillment <p> <li> <li> <p> Develop detailed comprehensive schedules against the provided project scope spanning ingredient sourcing operations benchtop RampD packaging machinery and tooling fulfillment needs testing scaleups machinery requirements product and engineering production readiness and other internal RampD Operations and Supply Chain initiatives <p> <li> <li> <p> Schedule and lead crossfunctional meetings status calls and deliverable reviews regularly taking organized notes and sending meeting summaries <p> <li> <li> <p> Manage each stage of the approval process and ensure proper alignment along the way <p> <li> <li> <p> Ensure that all team members have necessary project information briefs and program documents needed for project success <p> <li> <li> <p> Act as the internal source of truth and main point of contact for assigned projects across the organization leading meetings and guiding teams through launch details as needed <p> <li> <li> <p> Anticipate risks and solve for roadblocks proactively escalating appropriately <p> <li> <li> <p> Crossfunctionally communicate and build relationships with multiple internal departments including Operations RampD Supply Chain Creative Legal Regulatory Marketing Product and Medical <p> <li> <li> <p> Work closely with our EMR Telemedicine and CX teams to create documentation that supports the organizational efforts required to train and support launch including the creation of educational decks and documents the leading of informational crossfunctional meetings etc <p> <li> <li> <p> Continuously follow up with team members to ensure the group remains on task to meet deadlines proactively escalating issues to minimize the risk and avoid delays <p> <li> <li> <p> Strictly follow the defined PM processes and suggest workflow improvements as optimizations arise <p> <li> <ul> <h3> <strong> You Have <strong> <h3> <ul> <li> <p> 3+ years of project management experience in end to end product development supply chain andor operations Pharmaceutical experience is a plus <p> <li> <li> <p> Experience operating within productdriven organizations with many stakeholders and with fastmoving programs <p> <li> <li> <p> Excellent verbal and written communication skills <p> <li> <li> <p> Experience managing various stakeholders and being flexible to different working styles <p> <li> <li> <p> Extreme attention to detail and documentation <p> <li> <li> <p> Strong leadership and relationshipbuilding skills with an ability to quickly make decisions while remaining objective <p> <li> <li> <p> Cando positive attitude that enjoys managing multiple projects and tasks simultaneously <p> <li> <li> <p> Curious and collaborative mindset with the ability to foster teamwork at all levels of the organization <p> <li> <ul> <h3> <strong> Our Benefits there are more but here are some highlights <strong> <h3> <ul> <li> <p> Competitive salary amp equity compensation for fulltime roles <p> <li> <li> <p> Unlimited PTO company holidays and quarterly mental health days <p> <li> <li> <p> Comprehensive health benefits including medical dental amp vision and parental leave <p> <li> <li> <p> Employee Stock Purchase Program ESPP <p> <li> <li> <p> Employee discounts on hims amp hers amp Apostrophe online products <p> <li> <li> <p> 401k benefits with employer matching contribution <p> <li> <li> <p> Offsite team retreats <p> <li> <ul> <p> <p> <p> <em> Conditions of Employment <em> <p> <ul> <li> <p> This position will require working with Hazardous Drugs HD and would require that Personal Protective Equipment PPE be worn for the length of working with these drugs These items would include gloves respiratory protection gown and other items as required <p> <li> <li> <p> This position requires medical approval to wear respiratory protection in the form of negative or positive pressure respirators including N95 full face respirator SCBA or Powered Air Purifying Respirator PAPR <p> <li> <li> <p> Physical exertion required Including but not limited to walking up to 50 of the time standing up to 100 of the time squatting and bending up to 20 of the time and lifting up to 80 of the time for up to a twelve hour shift Must be able to lift up to 50lbs <p> <li> <li> <p> Due to the risk of reproductive capability in handling or compounding certain Hazardous Drugs HD associates must be willing to confirm that they understand the potential risks teratogenicity carcinogenicity and reproductive effects of handling hazardous drugs <p> <li> <ul> <p> <p><p>
Director, Global Operations
Company: iDE
Location: USA
Posted Apr 28, 2024
The job posting is for a Global Operations Director position at iDE, a nonprofit organization that aims to end poverty by empowering entrepreneurs. The role involves managing country programs, contracts, and budgets, as well as providing guidance and support to country staff and HQ staff.
Senior Consultant - DevOps
Company: 3Cloud
Location: USA
Posted Apr 28, 2024
<div class=contentintro><p>Are you looking for a role that motivates and challenges you Are you ready for an opportunity for growth Do you want to work on teams where people roll up their sleeves to take on tough problems together and regularly blow the doors off our clients with their outstanding teamwork If you answered yes to those questions 3Cloud might just be for you<p> <p>At 3Cloud we hire people who arent afraid to experiment or fail We hire people who are willing to give direct and candid feedback to their managers leaders and team members We hire people who jump at those opportunities because they care about our collective growth and success We hire people who challenge and hold each other accountable for living 3Clouds core values because they know that it will result in amazing experiences and solutions for our clients and each other<p><div><p>At 3Cloud we hire people who arent afraid to experiment or fail We hire people who are willing to give direct and candid feedback to their managers leaders and team members We hire people who jump at those opportunities because they care about our collective growth and success We hire people who challenge and hold each other accountable for living 3Clouds core values because they know that it will result in amazing experiences and solutions for our clients and each other<p> <p><strong>Job Description<strong><p> <p>As a Sr DevOps Engineer your primary responsibility will be to implement DevOps solutions in Azure The role is a technical consultative and client facing role that will be accountable for client solution development delivery and support The ideal candidate will have experience in consulting and have demonstrated success in technical implementations and project work<p> <p><strong>Key Responsibilities<strong><p> <ul style=> <li style=>As a Sr DevOps Engineer you will <ul style=> <li style=>Participate in technical envisioning technical design and delivery of assigned projects<li> <li style=>Work with 3Cloud Architects to support project efforts from a technical perspective<li> <li style=>Execute the implementation of designed solutions into client deliverables<li> <li style=>Assist with design and deployment of client workloads into Azure<li> <li style=>Providing technical expertise and support across the following four areas of specialization <ul style=> <li style=>Datacenter Transformation<li> <li style=>Azure Infrastructure<li> <li style=>DevOps and CICI pipelines<li> <li style=>Cloud automation<li> <ul> <li> <ul> <li> <ul> <p>Be an essential part of the team responsible for crafting and delivering creative cloud solutions for our clients<p> <p><strong>Experience Required<strong><p> <ul style=> <li style=>5+ years of experience in system administration Windows andor Linux DevOps andor software development and IT Operations<li> <li style=>3+ years project experience migrating and deploying cloudbased solutions<li> <li style=>Handson implementation experience of Continuous Integration and Continuous Delivery in Azure DevOps VSTSTFS Jenkins andor Bamboo or another similar tool<li> <li style=>Experience with various cloud deployment methodologies<li> <li style=>Handson experience with some of the following Terraform Ansible ChefPuppet Docker andor Kubernetes is preferred but not required<li> <li style=>Automation experience very good scripting knowledge PowerShell Bash Python Groovy etc Experience can be from any public cloud<li> <li style=>1+ years implementing and supporting Microsoft Azure infrastructure and topologies or demonstrated experience form with AWS or GCP<li> <li style=>Understanding of cloud ecosystem and leadingedge cloud emerging technologies<li> <li style=>Performance analysis troubleshooting and remediation techniques<li> <li style=>Strong analytical problemsolving ability<li> <li style=>Strong presentation written and verbal communication skills<li> <li style=>Selfstarter with the ability to work independently or as part of a virtual project team<li> <li style=>Microsoft Certification a plus<li> <ul> <p><strong><em>US Citizens and those authorized to work in the US are encouraged to apply We are unable to sponsor at this time<em><strong><p> <p> <p><div class=contentpaytransparency><div class=payinput><div class=description><hr> <p><strong>3Cloud Total Rewards Highlights Include<strong> <p> <ul style=> <li style=>Flexible work location with a virtual first approach to work <li> <li style=>401K with match up to 50 of your 6 contributions of eligible pay <li> <li style=>Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 3 floating personal days <li> <li style=>Three medical plan options to allow you the choice to elect what works best for you <li> <li style=>Option for vision and dental coverage <li> <li style=>100 employer premium coverage for STD and LTD <li> <li style=>Paid leave for birth parents and nonbirth parents <li> <li style=>Option for FSA HSA HRA and Dependent Care <li> <li style=>$6700 monthly tech and home office allowance<li> <li style=>Utilization andor discretionary bonus eligibility based on role <li> <li style=>Robust Employee Assistance Program to help with everyday challenges <li> <ul> <p>3Cloud offers competitive compensation In addition to base pay employees are eligible to receive an annual discretionaryutilization bonus If you are hired at 3Cloud your final base salary is based on factors such as skills education experience andor geographic location Please keep in mind that the range mentioned above includes the full base salary range for the role It is not typical for offers to be made at or near the top of the range<p><div><div class=title>Base Salary Range<div><div class=payrange><span>$110000<span><span class=divider><span><span>$167000 USD<span><div><div><div><div class=contentconclusion><p>Dont meet every single requirement At 3Cloud we are dedicated to building a diverse inclusive and authentic workplace so if youre excited about this role but your past experience doesnt align perfectly with every qualification in the job description we encourage you to apply anyway<p> <p><strong>At this time we cannot sponsor applicants for work visas<strong><p><div><img src=httpsremotivecomjobtrack1908703blankgifsource=publicapi alt=>
Head of Sales Analytics
Company: Dropbox
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h2> Role Description <h2> <p> Were looking for an enthusiastic leader to join us with the experience necessary to own develop and manage the people and resources aligned to Global Sales Analytics <p> <p> Aligning to our Customer Strategy amp Operations CSO organization and partnering with our Global Sales and Channel Leadership Teams this role will be responsible for establishing leading and growing a team of dedicated sales analysts that are focused on bringing visibility to the metrics and insights that drive sales and channel performance owning the functional sales planning cycles and driving operational excellence and governance inside of the teams scope <p> <p> As the global lead responsible for analyzing sales performance and revenue retention you will be working closely with Sales Leaders Sales Strategy Deal Operations and Finance Leadership This is a highly visible role that requires being able to link analytics to business implications to form actionable highimpact recommendations that drives revenue growth A strong understanding of a sales led SaaS model both motions and metrics is a must <p> <p> We are looking for someone who gets excited about tying data to meaningful recommendations intuitive visualizations optimizing data workflows and is a strong people lead and mentor The right person for this role will value datadriven insights have an analytical approach to problem solving and thrive in a fastpaced fluid environment <p> <h2> Responsibilities <h2> <ul> <li> <p> Develop and execute the strategy priorities and direction of our Sales Analytics team <p> <li> <li> <p> Lead the design and execution of bestinclass dashboards and scorecards to bring ontime accurate visibility into sales organizational and seller performance and KPIs <p> <li> <li> <p> In partnership with Finance and Sales Strategy communicate insights related to sales and seller performance including forecast amp pipeline trends productivity customer value progress against industry benchmarks and sales methodology KPIs Based on the insights put forth executivelevel recommendations that will decrease seller friction and accelerate revenue growth <p> <li> <li> <p> Drive account data quality inside of our CRM tools continuously streamlining how information is updated to drive accurate forecasting <p> <li> <li> <p> Build strong crossfunctional relationships establishing credibility as a subjectmatter expert in your field <p> <li> <li> <p> Be a strong people leader managing across multiple time zones and a global culture <p> <li> <ul> <h2> Requirements <h2> <ul> <li> <p> 7+ combined of years experience in sales operations strategy andor analytics <p> <li> <li> <p> 3+ years experience with direct people management <p> <li> <li> <p> Consistent track record of setting and achieving ambitious targets <p> <li> <li> <p> Strong analytical skills with expertise in contextualizing SaaS sales performance indicators <p> <li> <li> <p> Experience leading CRM data hygiene and operating requirements for accurate forecasting <p> <li> <li> <p> Experience building automated analytics and scorecards using cloudbased platforms <p> <li> <li> <p> Proven ability to communicate at an executive level actionable recommendations that links data to business implications <p> <li> <li> <p> Strong data visualization skills through Tableau CRM Analytics SFDC and Excel <p> <li> <li> <p> Strong relationship builder across functions and organizational levels <p> <li> <li> <p> Desire to work in a fastpaced challenging and exciting environment <p> <li> <li> <p> Bachelors degree or equivalent work experience <p> <li> <ul> <h2> Preferred Qualifications <h2> <ul> <li> <p> Prior sales experience strongly preferred <p> <li> <li> <p> Passion for scaling and automation with AI experience a strong plus <p> <li> <li> <p> Familiarity with SQL particularly Databricks is a strong plus <p> <li> <ul> <h2> Total Rewards <h2> <p> Dropbox takes a number of factors into account when determining individual starting pay including job and level they are hired into locationmetropolitan area skillset and peer compensation We target most new hire offers between the minimum up to the middle of the range <p> <p> SalaryOTE is just one component of Dropboxs total rewards package All regular employees are also eligible for the corporate bonus program or a sales incentive target included in OTE as well as stock in the form of Restricted Stock Units RSUs <p> <p> Current SalaryOTE Ranges Subject to change US Zone 1 $206400 $242800 $279200 US Zone 2 $185700 $218500 $251300 US Zone 3 $165100 $194200 $223300 Dropbox uses the zip code of an employees remote work location to determine which metropolitan pay range we use Current US Zone locations are as follows US Zone 1 San Francisco metro New York City metro or Seattle metro US Zone 2 Austin TX metro Chicago metro California outside SF metro Colorado Connecticut outside NYC metro Delaware Massachusetts New Hampshire New York outside NYC metro Oregon Pennsylvania outside NYC or DC metro Washington outside Seattle metro Washington DC metro and West Virginia DC metro US Zone 3 All other US locations <p><p>
Staff Technical Program Manager
Company: Phaidra
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h3> <strong> Who You Are <strong> <h3> <p> Youre a self starter and youre comfortable with the unknown and understand that startup life means continuous evolution as we rapidly grow Youre accountable curious and obsessed with improvement both in yourself and in others You like a challenge arent afraid to fail and learn from your missteps and are excited to help build a worldclass company from the ground up <p> <p> As the Customer Program Manager within the Customer Success Team you will manage largescale customer expansion programs You are able to separate whats important from whats urgent and find the best path forward from among multiple scenarios earn the trust of internal and external stakeholders and manage the execution of program within scope schedule and cost You are an independent worker skilled in organizing teams planning and technical program management You have demonstrated experience leading medium to large customer product deployments <p> <p> You can take ownership of your assigned customers and delight them You can guide internal and external teams as you coordinate the configuration and installation of many customers industrial plant AI Agents while you grow customer relationships for future expansion and advocacy You possess a strong technical program management background and have demonstrated experience leading medium to large projects <p> <p> <strong> For this position we are seeking a team member located within one of the following areas UK USA Canada Singapore <strong> <p> <h3> <strong> Responsibilities <strong> <h3> <ul> <li> <p> You will develop manage and deliver complex customer programs across multiple teams in a timely manner while ensuring they meet Phaidras highquality standards This involves ideation and execution of programs risk assessment and communication <p> <li> <li> <p> Understand the customer journey as you help them adopt full autonomous control and expand AI supervisory control to other plants and facilities <p> <li> <li> <p> Plan develop and lead operational programs to deploy Phaidras products across enterprise customer sites globally <p> <li> <li> <p> Proactively identify and resolve challenges that may hinder the teams ability to meet expansion program timelines scope and customer goals <p> <li> <li> <p> Actively build relationships across Phaidra teams to help deliver on customer commitments Partner with Customer Success Product Engineering Connectivity and other teams to meet customer expansion roadmap goals <p> <li> <li> <p> Effectively communicate and manage at all levels within customer organizations including executives optimization and process engineers operators and technicians <p> <li> <li> <p> Communicate customer expectations requirements concerns and accolades to the deployment teams <p> <li> <li> <p> Work with our sales team to continuously improve how we set customer expectations in order to deliver a better customer experience <p> <li> <li> <p> Maintain clear and concise documentation of your projects meeting minutes action items project risks and key decisions <p> <li> <ul> <h3> Onboarding <h3> <p> <strong> In your first 30 days <strong> <p> <ul> <li> <p> You will be immersed in an onboarding program that introduces you to Phaidra and our product <p> <li> <li> <p> You will read various parts of our handbook and familiarize yourself with the documentation culture at Phaidra <p> <li> <li> <p> You will join calls with current customers to familiarize yourself with managing customer installs <p> <li> <li> <p> You will familiarize yourself with our tools and process for developing customer schedules <p> <li> <li> <p> You will meet with Technical Account Managers Solutions Engineers Machine Learning Application Engineers Corporate Development Leaders and members of the Engineering team to better understand strengths and opportunities with current processes <p> <li> <ul> <p> <strong> In your first 60 days <strong> <p> <ul> <li> <p> You will have a solid understanding of what Phaidra does and deliver for customers <p> <li> <li> <p> You will have met with team members across Phaidra and started building relationships that will help you be successful at your job <p> <li> <li> <p> You will have become proficient at navigating the Customer Success teams processes and software tools <p> <li> <li> <p> You will learn how to manage customer related cases and assist with managing our customer service agreements <p> <li> <li> <p> You will assist in creating editing and managing program execution documentation <p> <li> <ul> <p> <strong> In your first 90 days <strong> <p> <ul> <li> <p> You will have been fully integrated into the Customer Success team and with Phaidra team members across the company <p> <li> <li> <p> You will have begun to manage the execution of large scale customer expansion programs <p> <li> <li> <p> You will help ensure Phaidra delights customers <p> <li> <ul> <h3> Key Qualifications <h3> <ul> <li> <p> Bachelors degree in Computer Science Engineering or a related technical discipline <p> <li> <li> <p> 7+ years of work experience in a technology company with 4+ years of customerfacing TPM experience <p> <li> <li> <p> Experience working with diverse remote teams to support enterprise customers <p> <li> <li> <p> Progressive years of experience leading customer success deployments for highgrowth global companies <p> <li> <li> <p> Demonstrated success with crossfunctional coordination planning program management and decision making <p> <li> <li> <p> Experience leading crossfunctional global initiatives for enterprise customers <p> <li> <li> <p> Ability to learn quickly and explain complex domain specific concepts to nondomain experts <p> <li> <li> <p> Exceptional verbal written organizational presentation and communication skills <p> <li> <li> <p> Shares our company values transparency collaboration operational excellence ownership and empathy <p> <li> <li> <p> Ability to travel regularly to customer sites globally as required <p> <li> <ul> <p> <strong> Bonus Skills amp Experience <strong> <p> <ul> <li> <p> Experience working in an AIML environment <p> <li> <li> <p> Understanding of industrial control and automation systems <p> <li> <li> <p> Understanding of industrial process heating and cooling systems and their applications within manufacturing environments <p> <li> <li> <p> Strong proficiency in working with industrial operations teams and contributing to solving field operations related problems and challenges especially with data centers <p> <li> <ul> <h3> General Interview Process <h3> <p> All of our interviews are held via Google Meet and an active camera connection is required <p> <h1> <h1> <h3> <strong> Base Salary <strong> <h3> <ul> <li> <p> US Residents $160000 $194000 <p> <li> <li> <p> UK Residents £109600 £164400 <p> <li> <li> <p> Canada Residents CA$160800 CA$201000 <p> <li> <li> <p> Singapore Residents S$159200 S$218900 <p> <li> <ul> <p> This position will also include equity <p> <p> These are best faith estimates of the base salary range for this position Multiple factors such as experience education level and location are taken into account when determining compensation <p><p>
Product Designer
Company: Function Health
Location: USA
Posted Apr 28, 2024
<div class=h3><strong>Company Overview<strong><div> <p>At Function Health our mission is to empower individuals to take control of their health Through our innovative platform we offer comprehensive health insights through over 100+ lab tests tracking health changes over time and providing actionable easytounderstand results all made affordable and accessible to everyone<p> <p>Our leadership doesnt just talk the talk theyve been at the helm of technological innovation and medical excellence Led by tech visionaries and the esteemed Dr Mark Hyman of Cleveland Clinic famea 15time New York Times bestselling authorour team is a dynamic blend of pioneering spirits and medical mavericks As we gear up for our next phase of growth were on the lookout for exceptional talent to join our ranks<p> <p>Were calling all innovators disruptors and those with a penchant for challenging the status quo to join us Our technical leadership boasts alumni from the ranks of Google Research where they spearheaded machine learning initiatives that have been deployed at an unprecedented scale If youre drawn to the idea of leveraging technology to make a tangible difference in peoples lives and have the skills to contribute to a platform thats changing the face of healthcare Function Health is where you can leave your mark Lets redefine health care together one innovation at a time<p> <div class=h3><strong>Role<strong><div> <p>We are seeking a creative and passionate designer to join our team You will work with our product engineering and operations teams to create exceptional userfriendly experiences Youll work on a cuttingedge product that enables our members to access their health data in realtime and youll be challenged to make a difference in peoples lives<p> <p>The ideal candidate is comfortable working through ambiguity complex data visualization meticulous in their attention to detail selfmotivated resourceful and capable of thriving in a fastpaced environment As an early member of our team your contributions will play a critical role in shaping the future of our member experience as we scale from currently thousands of members to millions<p> <p>Applicants seeking an easy job a big corporation a slow pace or predictable 9to5 hours need not apply This role requires energy talent and a genuine passion for Functions mission<p> <div class=h3><strong>Key Responsibilities<strong><div> <ul style=> <li style=><strong>Product Understanding<strong> Comprehend product goals identify requirements and address user problems to optimize both member impact and company benefits<li> <li style=><strong>CrossFunctional Leadership<strong> Guide crossfunctional teams through the design process ensuring the successful implementation of new features and functionalities across multiple platforms<li> <li style=><strong>Solution Presentation<strong> Illustrate and present creative solutions that enhance user experience effectively communicate design rationale to stakeholders<li> <li style=><strong>Research and Integration<strong> Support user experience research share findings and integrate insights into product development to continually refine user interactions<li> <li style=><strong>Design System Management<strong> Work within expand and maintain a comprehensive and efficient design system ensuring consistency and quality in design outputs<li> <ul> <div class=h3><strong>QualificationsSkills<strong><div> <ul style=> <li style=><strong>Proven Experience<strong> At least 3 years of UIUX design experience and 2 years of dedicated product design experience<li> <li style=><strong>Design Mastery<strong> Proficient in design principles and best practices including typography desktopmobile UI color schemes layout and iconography<li> <li style=><strong>Portfolio<strong> Possesses a diverse and compelling online portfolio that showcases a wide range of design projects<li> <li style=><strong>Critical Thinking<strong> Willingness to challenge assumptions and commit to ongoing professional development<li> <ul> <div class=h3><strong>To be a strong fit you also need<strong><div> <ul style=> <li style=><strong>Bias Toward Action<strong> Demonstrated ability to take initiative make decisions under uncertainty and move projects forward even in the face of ambiguity We value individuals who are selfstarters and ready to act on opportunities and challenges alike<li> <li style=><strong>Entrepreneurial Spirit<strong> Strong adaptability to changing business needs with a knack for building and optimizing processes Your entrepreneurial mindset will be crucial in navigating the dynamic landscape of our industry ensuring our platform remains competitive and responsive to user needs<li> <li style=><strong>Communication and Accountability<strong> Strong communication skills with a proven track record of meeting tight deadlines in a fastpaced environment<li> <li style=><strong>Remote Work Adaptability<strong> Comfort with remote work environments demonstrating the ability to stay productive and connected with the team irrespective of physical location<li> <li style=><strong>Continuous Improvement<strong> A willingness to question assumptions and a commitment to continuous improvement Your openness to feedback and dedication to personal and professional growth will contribute significantly to our collective success<li> <ul> <p>Your dedication to these responsibilities will directly contribute to the success of our platform and the satisfaction of our users We are looking for a proactive skilled and forwardthinking individual to join our team and help shape the future of our services<p> <div class=h3><strong>NicetoHave Skills and Experiences<strong><div> <p>While the core competencies are essential the following qualifications will distinguish exceptional candidates<p> <ul style=> <li style=><strong>Figma Expertise<strong> Experience with designing in Figma showcasing proficiency in utilizing this modern design tool for creating dynamic and responsive designs<li> <li style=><strong>UX Research Leadership<strong> Experience in leading or participating in user experience research demonstrating a deep understanding of how to derive actionable insights from user interactions<li> <li style=><strong>Developer Collaboration<strong> Experience working closely with frontend developers along with a basic understanding of frontend technologies Knowledgeable in crossplatform design principles for web iOS and Android ensuring seamless user experiences across all platforms<li> <li style=><strong>StartUp Experience<strong> We highly value individuals with startup experience especially former founders or early hires This experience indicates a versatile skill set and an ability to thrive in fastpaced evolving environments<li> <li style=><strong>Familiarity with Health Technologies<strong> Knowledge of or experience with popular health technologies such as Oura Whoop Apple Watch and CGMs Continuous Glucose Monitors An interest in or experience with health and wellness technologies suggests a passion for leveraging technology to improve personal and community health outcomes<li> <ul> <div class=h3><strong>Why Youll Love Working With Us<strong><div> <ul style=> <li style=><strong>Transition to Permanence<strong> Embark on a promising path from contract to hire leading to a salaried position complete with a comprehensive benefits package After a successful 3month probation enjoy two weeks of paid vacation annually plus the flexibility to choose from 13 holidays tailoring your time off to what matters most to you<li> <li style=><strong>Empowerment in Your Role<strong> Revel in the autonomy to handpick projects that resonate with your passion and expertise Thrive in a supportive atmosphere where your independence is cherished free from the constraints of micromanagement<li> <li style=><strong>Collaborative and Innovative Culture<strong> Become part of a vibrant community that not only values but thrives on collaboration and innovation Here swift execution and the celebration of fresh ideas are the bedrock of our success<li> <ul> <p>We value our team at Function and offer a competitive salary and benefits package flexible working hours and a dynamic work environment where creativity and innovation are encouraged If you are a highly motivated and experienced individual who is passionate about using technology to improve peoples lives we would love to hear from you<p> <p>Join the Function Health team and become a part of our mission to revolutionize healthcare Work with us to make a difference in the lives of thousands ensuring a healthier future for all Discover more about us and how were changing the face of healthcare at <a href=httpswwwfunctionhealthcom rel=nofollow>Function Health<a><p> <div class=h3><strong>FAQs<strong><div> <ul style=> <li style=>What is Functions approach to remote work <ul style=> <li style=>Function is 100 remote across the United States from Austin to New York to San Francisco We meet up in person on occasion<li> <ul> <li> <li style=>Who works at Function <ul style=> <li style=>At Function our expanding team boasts globally recognized leaders including esteemed professionals like <a href=httpswwwinstagramcomdrmarkhyman rel=nofollow>Dr Hyman<a> and visionary executives such as <a href=httpswwwlinkedincominmikenemke rel=nofollow>Mike<a> <a href=httpswwwlinkedincominjonathanswerdlin rel=nofollow>Jonathan<a> <a href=httpswwwlinkedincominpranithapatil rel=nofollow>Pranitha<a><li> <ul> <li> <li style=>Whats the interview process like <ul style=> <li style=>First youll interact with our recruiters as an initial screening to go over your background and ensure a skills fit<li> <li style=>Second youll have a quick intro call with the team lead On this call were looking to understand your interests experience and if youre a culture fit<li> <li style=>Third well do a short coding challenge + technical interview all on a Zoom call<li> <li style=>Finally well send an offer If we dont give an offer well provide feedback<li> <ul> <li> <ul> <p>At Function we celebrate diversity and are committed to building a diverse and inclusive workforce As an equal opportunity employer we do not discriminate on the basis of race color gender identity ancestry religion age sexual orientation national origin disability marital status Veteran status or any other occupationally irrelevant criteria<p> <img src=httpsremotivecomjobtrack1908839blankgifsource=publicapi alt=>
Associate Business Intelligence Analyst - Game Operations
Company: Prizepicks
Location: USA
Posted Apr 28, 2024
PrizePicks, a leading daily fantasy sports company in North America, is seeking a data-centric hire for their Game Operations Business Intelligence team. The role involves completing ad-hoc data requests, collaborating with sports owners, creating regular reporting, and enhancing datasets for granular analysis. The ideal candidate should have a degree in statistics, finance, math, or business analysis, intermediate experience with SQL, data visualization, and Excel, and 2+ years of experience in an analyst, gaming, consulting, or data science role. Extensive knowledge or experience in sports, esports, DFS, pricing, or trading is preferred. The company offers a competitive compensation package, including company-subsidized medical, dental, and vision plans, 401(k) plan with company match, stock options, bi-annual bonus, uncapped PTO, generous paid leave programs, workplace flexibility, and opportunities for growth and career development.
Senior Analyst - Sales Compensation Systems
Company: Twilio
Location: USA
Posted Apr 29, 2024
<p class=jobDescription> <h3> <strong> See yourself at Twilio <strong> <h3> <p> <strong> <em> <em> <strong> Join the team as Twilios next Senior Analyst Sales Compensation Systems <p> <h3> <strong> Who we are amp why were hiring <strong> <h3> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h3> <strong> About the job <strong> <h3> <p> This position is needed to support the administration and build of Xactly compensation system <p> <p> The sales compensation systems team owns the lifecycle of implementation logic from business requirements to yearoveryear redesigns managing the plan design implementation in Xactly responding to exceptional situations and continuing to upgrade our Xactly Incent and Connect configurations for efficient operations This role will allow the analyst to utilize previous Xactly experience maintaining our current process but also developing new automations and streamlining existing processes Cross functional training is a core component of this role and growth opportunities exist to own projects in data engineering financial analysis budgeting and all things sales compensation <p> <h3> <strong> Responsibilities <strong> <h3> <p> In this role youll <p> <ul> <li> <p> Support Sales Compensation team in managing Xactly instance <p> <li> <li> <p> Manage process change requests from business partners and sales compensation team <p> <li> <li> <p> Review Plan Designs to implement within Xactly <p> <li> <li> <p> Provide guidance on automation and system improvement projects with Xactly Connect <p> <li> <li> <p> Work with project manager on quarterly SOX requirements <p> <li> <li> <p> Analyze and build reports in Xactly supporting data team requests <p> <li> <ul> <h3> <strong> Qualifications <strong> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> 13 years experience with implementing incentive compensation systems <p> <li> <li> <p> Prior experience carrying out technical responsibilities such as rule writing development result analysis troubleshooting process improvement <p> <li> <li> <p> Detail and Process oriented <p> <li> <li> <p> Familiarity with reportingdata mining methodologies <p> <li> <li> <p> Strong customerfocus and business acumen and ability to effectively balance between the two <p> <li> <li> <p> Superb communication and stakeholder collaboration skills <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Experience with Xactly Incent and Xactly Connect <p> <li> <li> <p> Xactly Admin Certified <p> <li> <li> <p> Experience with Salesforce <p> <li> <li> <p> Outside consulting a plus <p> <li> <ul> <h3> <strong> Location <strong> <h3> <p> This role will be remote <em> <em> but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <p> <h3> <strong> Travel <strong> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role approximately lt10 travel is anticipated to help you connect inperson in a meaningful way <p> <h3> <strong> What We Offer <strong> <h3> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h3> <strong> Twilio thinks big Do you <strong> <h3> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $92000 $116000 <p> <li> <li> <p> Based in New York Washington State or California outside of the San Francisco Bay area $98000 $122000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>
Senior Front End Product Software Engineer
Company: Dropbox
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h2> Role Description <h2> <p> Our strategy starts with our mission how do we build the right set of products that can help our customers work in a more enlightened way If the first big problem Dropbox solved was getting your files in the cloud the new problem were solving is helping you organize your life <p> <p> As were evolving the core business from syncing and sharing files we are looking for Software Engineers to come build the next generation of new products for collaboration and distributed work Product Engineers thrive working across technologies and codebases but are also involved in leading various product development cycle stages Along the way they are expected to fully represent the users needs through close partnership with product design and user research <p> <p> In this role you will build bestinbreed software by architecting and delivering scalable systems that power optimized user experiences like Dropbox <a class=fontbold underline fontbold underline attrlink href=httpswwwdropboxcompaper rel=noopener noreferrer nofollow target=blank> Paper <a> <a class=fontbold underline fontbold underline attrlink href=httpswwwdropboxcomtransfer rel=noopener noreferrer nofollow target=blank> Transfer <a> or <a class=fontbold underline fontbold underline attrlink href=httpswwwdropboxcomfamily rel=noopener noreferrer nofollow target=blank> Family <a> As a Product Engineer you will support datadriven approaches to conduct experiments or iterate features while ensuring that the software we write will last and scale You advocate for simple solutions and designs over complex ones knowing when to move fast and when to do things right <p> <h2> Responsibilities <h2> <ul> <li> <p> You will articulate a technical vision for a more enlightened way of working and work with multifunctional partners to deliver that vision <p> <li> <li> <p> You will write fullstack code as we expect our technical leadership to be in the trenches alongside junior engineers understanding root causes and leading by example <p> <li> <li> <p> You will partner with product managers designers and analysts to deeply understand the needs of our users and build a product that serves those needs <p> <li> <li> <p> You will develop and execute against both short and longterm roadmaps making effective tradeoffs between business impact user experience and a highquality technical foundation <p> <li> <li> <p> You will improve the team and company you will be an active participant in our culture mentorship interviewing and new initiatives <p> <li> <li> <p> You will own relationships with other engineering teams and collaborate with other functions within Dropbox <p> <li> <ul> <h2> Requirements <h2> <ul> <li> <p> BS degree in Computer Science or related technical field involving coding eg physics or mathematics or equivalent technical experience <p> <li> <li> <p> 8+ years of software engineering andor work related industry experience <p> <li> <li> <p> Previous success developing and shipping a largescale web application with a userempathetic mindset <p> <li> <li> <p> Skilled at building userfacing applications and supporting systems and libraries on web andor desktop using frontend technologies such as JavaScript TypeScript React Angular HTML5 CSS3 <p> <li> <li> <p> You can handle fullstack projects and are able to build a minimum working product quickly <p> <li> <ul> <p> Many teams at Dropbox run Services with oncall rotations which entails being available for calls during both core and noncore business hours If a team has an oncall rotation all engineers on the team are expected to participate in the rotation as part of their employment Applicants are encouraged to ask for more details of the rotations to which the applicant is applying <p> <h2> <strong> Total Rewards <strong> <h2> <p> Our Engineering Career Framework is <a class=fontbold underline fontbold underline attrlink href=httpsdropboxgithubiodbxcareerframework rel=noopener noreferrer nofollow target=blank> <u> viewable by anyone outside the company <u> <a> and describes whats expected for our engineers at each of our career levels Check out our blog post on this topic and more <a class=fontbold underline fontbold underline attrlink href=httpsdropboxtechculturesharingourengineeringcareerframeworkwiththeworld rel=noopener noreferrer nofollow target=blank> here <a> <p> <p> Dropbox takes a number of factors into account when determining individual starting pay including job and level they are hired into locationmetropolitan area skillset and peer compensation We target most new hire offers between the minimum up to the middle of the range <p> <p> SalaryOTE is just one component of Dropboxs total rewards package All regular employees are also eligible for the corporate bonus program or a sales incentive target included in OTE as well as stock in the form of Restricted Stock Units RSUs <p> <p> Current SalaryOTE Ranges Subject to change US Zone 1 $210800 $248000 $285200 US Zone 2 $189700 $223200 $256700 US Zone 3 $168600 $198400 $228200 Dropbox uses the zip code of an employees remote work location to determine which metropolitan pay range we use Current US Zone locations are as follows US Zone 1 San Francisco metro New York City metro or Seattle metro US Zone 2 Austin TX metro Chicago metro California outside SF metro Colorado Connecticut outside NYC metro Delaware Massachusetts New Hampshire New York outside NYC metro Oregon Pennsylvania outside NYC or DC metro Washington outside Seattle metro Washington DC metro and West Virginia DC metro US Zone 3 All other US locations <p><p>
Deal Desk Analyst
Company: Twilio
Location: USA
Posted Apr 28, 2024
<p class=jobDescription> <h3> <strong> See yourself at Twilio <strong> <h3> <p> Join the team as Twilios next Commercial SolutionsDeal Desk Analyst <p> <h3> <strong> Who we are amp why were hiring <strong> <h3> <p> Twilio powers realtime business communications and data solutions that help <a class=fontbold underline fontbold underline fontbold underline href=httpscustomerstwiliocom rel=noopener noreferrer nofollow target=blank> companies and developers worldwide <a> build better applications and customer experiences <p> <p> Although were headquartered in San Francisco we have presence throughout South America Europe Asia and Australia Were on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias At Twilio we support <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanydiversity rel=noopener noreferrer nofollow target=blank> diversity equity amp inclusion <a> wherever we do business <p> <h3> <strong> About the job <strong> <h3> <p> Twilio is looking for a curious actionoriented Analyst for the Commercial Solutions Team who lives the Twilio Magic to support our North American GotoMarket motion This is an exciting role for the individual to gain and expand their broad spectrum of cross functional interactions and contribute to nonstandard commercial agreements or Order Forms OF This role will work to appropriately structure the deal to be a WinWin for both the customers and Twilio You will be passionate dedicated and have the ability to understand complex problems while providing explanations and solutions which are sound and clearly communicated <p> <h3> <strong> Responsibilities <strong> <h3> <p> In this role youll <p> <ul> <li> <p> Establish trusted working relationships with Commercial Solutions team members Commercial Legal Billing Operations Commercial Finance and Sales <p> <li> <li> <p> Ensure forward deal momentum while providing excellent customer service to our Sales partners as well as troubleshoot escalate and resolve issues with deal velocity especially during month and quarter end <p> <li> <li> <p> Help educate guide and ensure that the Sales and GTM Operations Team follows the proper internal contracting policies and processes <p> <li> <li> <p> Provide endtoend quote to signature support for AEs including CPQ quote building pricing and order form approvals assistance OF creation Docusign execution and opportunity closure <p> <li> <li> <p> Under supervision of manager or senior team member collaborate with sales to create nonstandard language requests for contracting order form in compliance with corporate policies <p> <li> <ul> <h3> <strong> Qualifications <strong> <h3> <p> Not all applicants will have skills that match a job description exactly Twilio values diverse experiences in other industries and we encourage everyone who meets the required qualifications to apply While having desired qualifications make for a strong candidate we encourage applicants with alternative experiences to also apply If your career is just starting or hasnt followed a traditional path dont let that stop you from considering Twilio We are always looking for people who will bring something new to the table <p> <p> <strong> Required <strong> <p> <ul> <li> <p> A Bachelors or Associates Degree plus minimum 2 years experience in Deal Management Sales Operations Sales Finance or Business Operations preferably in contracting procurement or billing operations If no degree a minimum of 4 years relevant experience is required <p> <li> <li> <p> A diligent detail oriented skill set able to work in a fastpaced environment and juggle multiple responsibilities at one time while remaining extremely organized <p> <li> <li> <p> Selfstarter with a can do attitude who is comfortable asking questions <p> <li> <li> <p> Advanced Excel skills <p> <li> <ul> <p> <strong> Desired <strong> <p> <ul> <li> <p> Knowledge andor experience using online sales andor document management tools such as Salesforce Tableau CLM and JIRA <p> <li> <ul> <h3> <strong> Location <strong> <h3> <p> This role will be remote <em> <em> but is not eligible to be hired in San Francisco CA Oakland CA San Jose CA or the surrounding areas <p> <h3> <strong> Travel <strong> <h3> <p> We prioritize connection and opportunities to build relationships with our customers and each other For this role you may be required to travel occasionally to participate in project or team inperson meetings <p> <h3> <strong> What We Offer <strong> <h3> <p> There are many benefits to working at Twilio including in addition to competitive pay things like generous timeoff ample parental and wellness leave healthcare a retirement savings program and much more Offerings vary by location <p> <h3> <strong> Twilio thinks big Do you <strong> <h3> <p> We like to solve problems take initiative pitch in when needed and are always up for trying new things Thats why we seek out colleagues who embody our values something we call <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyvalues rel=noopener noreferrer nofollow target=blank> Twilio Magic <a> Additionally we empower employees to build <a class=fontbold underline fontbold underline fontbold underline href=httpstwilioorgsupportandresourcesimpactfund rel=noopener noreferrer nofollow target=blank> positive change in their communities <a> by supporting their volunteering and donation efforts <p> <p> So if youre ready to unleash your full potential do your best work and be the best version of yourself apply now <p> <p> If this role isnt what youre looking for <a class=fontbold underline fontbold underline fontbold underline href=httpswwwtwiliocomcompanyjobsopenpositions rel=noopener noreferrer nofollow target=blank> please consider other open positions <a> <p> <p> <em> Please note this role is open to candidates outside of Colorado California New York and Washington The information below is provided for candidates hired in those locations only <em> <p> <p> The estimated pay ranges for this role are as follows <p> <ul> <li> <p> Based in Colorado $69000 $87000 <p> <li> <li> <p> Based in New York Washington State or California outside of the San Francisco Bay area $82000 $92000 <p> <li> <li> <p> This role may be eligible to participate in Twilios equity plan and corporate bonus plan All roles are eligible for the following benefits health care insurance 401k retirement account paid sick time paid personal time off paid parental leave <p> <li> <ul> <p> The successful candidates starting salary will be determined based on permissible nondiscriminatory factors such as skills experience and geographic location within the state <p> <p> <strong> Twilio is proud to be an equal opportunity employer <strong> Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer We do not discriminate based upon race religion color national origin sex including pregnancy childbirth reproductive health deåcisions or related medical conditions sexual orientation gender identity gender expression age status as a protected veteran status as an individuaål with a disability genetic information political views or activity or other applicable legally protected characteristics We also consider qualified applicants with criminal histories consistent with applicable federal state and local law Additionally Twilio participates in the EVerify program in certain locations as required by law <p> <p> Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures If you need assistance or an accommodation due to a disability please contact us at accommodationtwiliocom <p><p>