World-Class Team Jobs in USA

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Looking for World-Class Team jobs in USA? Browse our curated listings with transparent salary information to find the perfect World-Class Team position in the USA area.

Director - Customer Success

Company: Vercel

Location: USA

Posted Dec 18, 2024

Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster and more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. The role of the Director of Customer Success is to manage a team of CSMs, deliver exceptional customer experiences, set and measure metrics, hire and grow the team, use a CS CRM to scale the CSM function, and improve customer issue resolution. The ideal candidate has 5+ years of experience in Customer Success at a SaaS company, experience in devising and implementing SaaS customer activations strategies, setting and managing KPIs and growth plans, experience driving efficiencies and scaling, experience managing projects, desire to work cross-functionally, and experience mentoring direct reports.

Technical Support Representative - French Speaking

Company: BigCommerce

Location: USA

Posted Dec 18, 2024

BigCommerce is disrupting the eCommerce industry as the SaaS leader for fast-growing midmarket businesses. They enable customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce has already expanded into Europe and is honing those efforts. They are seeking a Technical Support Representative that is French-speaking for their 24x7 Customer Success Services CSS Team.

Benefits Analyst

Company: Olo

Location: USA

Posted Dec 18, 2024

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry. They offer digital ordering, payment, and guest engagement solutions. As a Benefits Analyst, you will support Olos rapid team growth and contribute to maintaining rewards structures. You will work remotely and report to the Manager of Benefits + Wellness. The role involves daily benefits support, maintaining programs, performing audits, and supporting new wellness initiatives.

Customer Success Manager

Company: Workiva

Location: USA

Posted Dec 18, 2024

The text describes the role of a Customer Success Manager (CSM) at Workiva. The CSM's primary mission is to maximize customers' return on investment (ROI) in the Workiva Platform. They will work closely with various teams to drive adoption, ensure continuous ROI, and consult on best practices. The CSM will also identify risks, manage customer communication issues, and track metrics. The job requires a minimum of an undergraduate degree and 2 years of related experience. The salary range is $57,000 - $91,000 with additional benefits.

Staff Site Reliability Engineer (SRE)

Company: Cribl

Location: USA

Posted Dec 18, 2024

Cribl Inc is seeking a Staff Site Reliability Engineer to join their mission to unlock the value of all observability data. The role is remote and involves contributing to the engineering organization's efforts to envision, create, deploy, test, and ship Cribl products. The position requires extensive experience with enterprise-scale continuous delivery environments, DevOps or SRE job titles, and experience with configuration management tools like Terraform. The salary range is $180,000 - $240,000, depending on geographic location.

Benefits Analyst

Company: Olo

Location: USA

Posted Dec 18, 2024

Olo is a leading SaaS platform in the restaurant industry, offering digital ordering, payment, and guest engagement solutions. They are looking for a Benefits Analyst to support their rapid team growth and maintain rewards structures as a newly public company. The role involves daily benefits support, process improvements, audits, and the annual open enrollment process. Olo is a remote-friendly company with great benefits and a competitive salary range.

Senior Director of Channel Strategy and Insights

Company: Code.org

Location: USA

Posted Dec 18, 2024

The Senior Director of Channel Strategy and Insights will oversee the integration of all media channels at Codeorg, ensuring strategic decisions related to media analytics and performance. The role involves defining and leading the overarching strategy for integrating paid, earned, and owned media channels, developing segmented audience strategies, leading the evolution of marketing channels, and fostering collaboration between channel managers and other stakeholders.

Data & Analytics Lead

Company: Skillshare

Location: USA

Posted Dec 18, 2024

This is a highly engaging and detailed job description for a Data and Analytics Lead at Skillshare. The role offers a competitive salary, equity, and benefits. It involves leading business intelligence, developing and maintaining core business reporting, and collaborating with various teams. The ideal candidate should have strong SQL skills, experience with BI tools, and excellent communication skills.

Principal Product Manager II

Company: Life360

Location: USA

Posted Dec 18, 2024

Life360 is a Remote First company that values user experience and has a strong mission to keep people close to loved ones. They offer a mobile app and Tile tracking devices with services like location sharing, safe driver reports, and crash detection. They serve over 77 million monthly active users across more than 170 countries. The company has a clear vision for growth and offers competitive benefits and a positive work environment.

Account Executive

Company: Telnyx

Location: USA

Posted Dec 18, 2024

The role involves selling programmable communications, wireless, and AI products to technical and business audiences. The candidate will manage their own funnel, articulate the value proposition, and work closely with the Solutions Engineering team. They must have proven success in SaaS, Cloud Storage, Data, or Security Communications Platforms, and experience selling into Enterprises and SMBs. The ideal candidate should have a BABS degree or higher, be familiar with sales automation tools, and have experience managing complex sales cycles.

Backend Engineer - Podcast

Company: Spotify

Location: USA

Posted Dec 18, 2024

The Podcast Mission at Spotify is looking for a Backend Engineer to join their team and help expand their enterprise podcasting solution, Megaphone. The role involves enhancing enterprise creators capabilities, contributing to the mission of unifying Spotify's creator technologies, and building and maintaining critical integrations using Kubernetes, Ruby on Rails, and Java. The ideal candidate should have 2+ years of experience as a Backend Engineer working with Ruby on Rails or Java and have experience developing interfaces to both internal and external services.

Customer Operations Partner

Company: Roadie

Location: USA

Posted Dec 18, 2024

Roadie is a logistics management and crowdsourced delivery platform founded in 2014. They offer businesses fast, flexible, and asset-light logistics solutions for last-mile delivery. Roadie enables local delivery to more than 95% of US households by providing access to over 200,000 independent drivers nationwide. The Customer Operations Partner position is focused on building and nurturing relationships with key customers, serving as the main point of contact for high-value senders, and overseeing day-to-day activities for strategic accounts.

Frequently Asked Questions

What are typical salary ranges by seniority for World-Class Team roles?
Junior roles start around $80k–$120k. Mid‑level positions command $120k–$180k. Senior Technical Program Managers and Engineering Leads earn $180k–$250k. Leadership roles, such as Director or VP of Engineering, range from $250k to $350k+, with top performers exceeding $400k in large enterprises.
What skills and certifications are required for these positions?
Core skills include Agile (Scrum Master, CSPO), Kanban, SAFe, and product‑ownership fundamentals. Certifications such as PMP, SAFe Agilist, AWS Certified Solutions Architect, and Microsoft Certified: Azure DevOps Engineer are highly valued. Technical fluency with GitHub, GitLab, and continuous‑integration pipelines is also expected.
Is remote work available for World-Class Team roles?
Yes. Many positions support full remote or hybrid arrangements. Technical Program Managers and Agile Coaches commonly work 100% remote, while Engineering Leads may require occasional on‑site collaboration. Remote‑first companies offer flexible schedules and global team integration.
What are typical career progression paths within World-Class Team roles?
A common trajectory moves from Team Lead to Engineering Manager, then to Director of Engineering, followed by VP of Engineering or Head of Product. Advancement hinges on proven delivery metrics, mentorship, and strategic influence across product portfolios.
What industry trends are shaping World-Class Team roles today?
Current trends include AI‑driven product analytics, DevSecOps integration, hybrid agile frameworks, and data‑centric decision making. Teams are adopting low‑code platforms, automated testing, and continuous delivery pipelines to accelerate time‑to‑market.

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