D
leading daily operations
driving strategic initiatives
Manager Customer Operations - Contact Center
Comp not disclosed
2 shown for "utilize programming languages like JavaScript Java HTMLCSS TypeScript SQL Python and Go"
Summary
The Customer Operations Manager will lead daily operations of an inbound contact center, driving strategic initiatives and ensuring high service KPIs. This role involves mentoring, coaching, and growing a team, engaging in cross-functional projects, and participating in technology and operations tra...
D
key member of the Customer Operations leadership team
overseeing Federal Government Programs Call Center
Manager Customer Operations Federal Programs
Comp not disclosed
Summary
The Customer Operations Manager role at Delta Dental in Rancho Cordova, California requires onsite presence 1-2 times per week. The role involves managing daily operations, driving strategic goals, and ensuring service excellence. Responsibilities include coordinating staff activities, participating...
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