Sentiment
Positive
Tier 2 Support Engineer
On Prem L2 CPM Vault PVWA PSM and EPM L2
Respond to customer inquiries and technical problems
Support Engineer Tier 2
Publisher: BuiltIn
Company: Helpware
Location: Other US Location
Date Posted: 12/25/2024
Sentiment
Positive
Create tickets from incoming calls
Take support tickets endorsed from the NoTech queue
Update existing tickets
Technical Support Representative
Publisher: BuiltIn
Company: Helpware
Location: Other US Location
Date Posted: 12/23/2024
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