W
coordinate with on-site team for complex problem resolution
perform root cause analysis of the tickets
Administrator(Contract)
Comp not disclosed
1 shown for "strong knowledge of JavaScript"
Summary
The role involves resolving, maintaining, and managing clients' software, hardware, and network issues based on service requests. The primary goal is to ensure client satisfaction by adhering to SLA timelines, providing timely responses, and maintaining quality parameters. The role also includes per...
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