IT Technician (Customer Support)

Summary This is a full-time position with the Office of the Information Technology at the Supreme Court of the United States in Washington, D.C. Closing Date: Tuesday, 12/31/2024, 11:59 PM EST Please note that this vacancy has a limit of 200 applicants. The job opportunity announcement will automatically close if that limit is reached prior to the closing date. Learn more about this agency Requirements Conditions of Employment Meet Experience Requirements (see Qualifications) Employment is subject to successful completion of a security background check. If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See: www.sss.gov Qualifications Strong customer service skills; proficiency with Microsoft Excel and Word; excellent written and verbal communications skills; ability to function as a reliable team player in a fast-paced, team-oriented office; and the ability to configure, update, and troubleshoot cellular devices and peripherals are required. Familiarity with VoIP phone systems; experience with configuring and managing web browsers (e.g., Edge, Chrome, Firefox); and experience using desktops in a virtualized environment are preferred. Basic knowledge of initiating and configuring devices for video conferencing on cellular devices and iPad platforms. Outstanding attention to detail, strong organization skills, tact and a courteous demeanor are also required. Education High school graduate required, college degree preferred but not required. Additional information Working for the Supreme Court of the United States offers a comprehensive benefits package that includes, in part, paid vacation, sick leave, holidays, life insurance, health benefits, and participation in the Federal Employees Retirement System. Additional benefits include flexible spending accounts, long-term care insurance, and the SmartBenefits transit subsidy. Benefits Review our benefits