Supervisory IT Program Manager (INFOSEC/CUSTSPT)

Summary This position serves as a Supervisory IT Program Manager (INFOSEC/CUSTSPT), located in the Department of Justice (DOJ), Justice Management Division, Office of the Chief Information Officer (OCIO), Service Delivery Staff (SDS), End-User Support Services Section (ESS) in Washington, DC. Learn more about this agency Requirements Conditions of Employment You must be a United States Citizen or National. You must successfully pass a security/background investigation and a drug screening. Selective Service registration is required, see the "Requirements" section for full details. Additional selections may be made from this announcement, at any time, if openings occur in other offices serviced by Justice Management Division, HR Operations. Financial Disclosure: If selected, you may be required to disclose financial information in accordance with DOJ and Federal ethics guidelines. This position requires the candidate to be able to hold a security clearance at the Top Secret / SCI security level. Requires a probationary period if the requirement has not been met. This position requires the candidate to obtain a Federal Acquisition Certificate for Contracting Officers Representative (FAC-COR) and/or Federal Acquisition Certificate for Program Manager (FAC-PM) within 12 months of appointment. You must meet all eligibility requirements by the closing date of this announcement and continue to meet these requirements throughout the hiring process. Offers can be rescinded if requirements are not met. This position is supervisory as defined by the Office of Personnel Management's (OPM) General Schedule Supervisory Guide (GSSG). A one-year probation to assess your ability to perform supervisory duties is required unless previously completed. Qualifications To qualify for the position of Supervisory IT Program Manager (INFOSEC/CUSTSPT) at (GS-2210-14), you must meet the basic qualification requirements listed below AND possess the required specialized experience specific to this series and grade. Basic Qualifications (2210 series): Attention to Detail - Is thorough when performing work and conscientious about attention to detail. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. AND Specialized Experience: For the GS-14, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-13 in the Federal service. Specialized experience is defined as: Applying IT project management principles, methods, concepts, standards, and practices sufficient to accomplish assignments; AND Assisting with budget planning, acquisitions, and business administration; AND Resolving complex issues with landline and wireless telecommunications and Voice over Internet Protocol (VoIP) systems. You MUST meet all qualification requirements by the closing date of this announcement, 12/24/2024. YOUR RESUME MUST support your responses to the online questionnaire and the qualification requirements. Failure to do so may result in an ineligible rating. See the "Required Documents" section for important notes about what information you must include in your resume! ***Please limit your resume to 5 pages. If more than 5 pages are submitted, only the first 5 pages will be reviewed to determine your eligibility/qualifications.*** Education This job does not have an education qualification requirement. Additional information This announcement is being advertised under a government-wide Direct-Hire Authority issued by OPM for positions in certain hard-to-fill occupational fields. Veterans Preference and other Category Rating procedures do not apply to this announcement. Applicants must simply be determined to possess the specialized experience and basic qualifications required of the position. The hiring office may interview and select any qualified candidate of their choosing from the qualified pool. See OPM, Direct Hire Authority for more information... Other Information: Reasonable Accommodation Statement: Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. The DOJ Reasonable Accommodation policy can be found here: https://www.justice.gov/jmd/reasonable-accommodation#policy DOJ EEO Statement/Policy: https://www.justice.gov/jmd/page/file/1394116/download Selective Service: If you were born male, on or after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. Additional information is found at: www.sss.gov. Read more Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.