Apprentice Field Service Technician, NF-03/RFT

Summary It is the applicant's responsibility to read all sections and associated links in this announcement. Supports ARMP by collecting and documenting cash from gaming equipment, verifying jackpots, and maintaining records. Cleans, troubleshoots, and performs minor repairs on machines, installs upgrades, assists with equipment and network support, and coordinates with ARMP staff and partners. Duties DESCRIPTION OF MAJOR DUTIES AND RESPONSIBILITIES: Works under the direct supervision of the field operations manager and/or supervisory technician in support of the Army Recreation Machine Program (ARMP). Performs all required cash collections of gaming and non-gaming equipment using a data collection device or handwritten documents. Performs automated cash machine (ACM) count-downs and fills. Counts and records all coin and currency counts in the presence of a location representative. Checks, verifies, and records all machine bookkeeping data and prepares all required drop documentation. Upon completion of collections and fills, ensure that all data uploads are complete, documentation is accurately prepared, and it is filed as established by the field office operations manager. Verify, process, and authorize payment of gaming machine jackpots, ensuring all required documentation is completed and filed. Performs cleaning of all gaming and non-gaming equipment as directed by, and under the supervision of, the field office operations manager, the supervisory technician, or the regional manager. Troubleshoots and performs minor repairs on gaming and amusement equipment, ACM, card dispenser (ITC), and associated peripheral equipment under the direct supervision of the field office manager, the supervisory technician, or regional manager. This includes, but is not limited to, setup options, monitor adjustment, troubleshooting, and operational inspections. Upgrades and installs game conversion kits on existing gaming and non-gaming equipment. Assists with the installation, support, and maintenance of all ARMP-operated equipment. This includes but is not limited to FIS and PIS networks under the direct supervision of the field office manager, the supervisory technician, or regional manager, and in coordination with other ARMP departments. Moves and installs all field operation equipment. Serves as a liaison between internal ARMP departments, outside agency representatives, and the field office operations manager. Performs other duties as assigned. Requirements Conditions of employment Direct Deposit and Social Security Card are required upon appointment Meet qualification/eligibility/background requirements for this position All required background checks of AR215 -3, Chapter 2, paragraph 213: i. One year probationary period may be required Applicants must be U.S. citizens, hold a valid U.S. passport, and be at least 18 years of age. A pre-employment physical is required Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. Successful completion of an on-the-job training certification program in cash collection, gaming/no gaming equipment, ARMP network within 1 year of employment. Typical work requires considerable and strenuous physical exertion, such as frequent climbing of ladders, lifting objects over 45 pounds or over, crouching or crawling in restricted areas. May be required to drive in adverse conditions. Must have a valid U.S. vehicle operator's license and vehicle operator’s license in host country where employed. Qualifications RESUMES MUST BE TWO PAGES (OR LESS). QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. Must include at least one year of experience performing duties at a level which equipped the applicant with the particular knowledge, skills, and abilities needed to perform successfully in the position. QUALIFICATION REQUIREMENTS: Work experience directly related to the duties described above. A high school diploma or equivalent is required. All Qualified applicants will be rated against the highly qualifying criteria by a rating panel for evaluation of the quality and extent of your total accomplishments, experience and education. Those applicants determined to be highly qualified will be referred to the hiring official for consideration. The highly qualified candidates may undergo an interview and reference checks. All answers to the Highly Qualifying Criteria must be demonstrated in your resume to get credit. Education High School graduate or equivalent. All candidates (to include current employees) are required to include transcripts with their application package. Failure to do so may result in an ineligible rating. Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here. Additional information A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date. Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest. Additional information on how to complete the online application process and submit your online application may be found on the USA Staffing Applicant Resource Center. The Duty Station for this position is located in Ansbach, Germany. You will be expected to physically reside within commuting distance. Important Information Regarding Access to Certain Federal Facilities: Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details. It is the applicant's responsibility to verify that the application package (resume, supporting documents, and responses to the questionnaire) is complete, accurate, and submitted by the closing date. Uploaded documents may take up to one hour to clear the virus scan. Discover Your Path to Success! Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out. Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared. Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. Some flexible employees may also be eligible to receive health insurance. For a slideshow presentation regarding these benefits, please click the link below. Review our benefits