Account Manager

All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.

About JumpCloud®

JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities devices and access across your organization. With JumpCloud IT teams and MSPs enable users to work securely from anywhere and manage their Windows Apple Linux and Android devices from a single platform. JumpCloud is IT Simplified.

Key Responsibilities:

• Focus on growing customers' usage of JumpCloud by identifying qualifying and closing expansion opportunities.

• Reach out to customers to discuss renewals identifying cost savings and new feature requirements.

• Conduct regular business reviews outside of renewal periods and provide optimization recommendations and new product offerings.

• Close renewals from start to finish for accounts ranging from $50k to $1m ARR.

• Collaborate with cross-functional teams including Customer Support Managers Product and Technical Support Teams to ensure excellent product outcomes for customers.

• Build strong and trusting relationships with customers and internal stakeholders.

• Expand sales within a portfolio of approximately 200 existing accounts using strong forecasting and funnel management processes.

• Deliver regular outbound campaigns on new product updates partnering with Product and technical resources.

• Achieve commercial outcomes by running a consistent sales process setting next-step expectations and negotiating contracts with customers.Evaluate core usage trends articulate JumpCloud's value and provide strategic recommendations during business reviews.

Requirements:

• 7+ years of experience managing a portfolio of technical buyer relationships.

• Proven track record of high performance in past sales positions.

• Ability to drive towards monthly targets.

• Experience in fast-paced environments with 30-day deal cycles.

• Self-motivated with hunter sales capabilities and strong relationship-building skills.

• Structured approach to selling ideally using recognized professional sales methodologies (Challenger MEDDIC MEDDPIC SPIN Miller Heiman etc.).

• Strong desire to grow a sales career in a SaaS environment.

• Ability to learn technical concepts/terms.

• Comfortable working ad hoc hours with teams located in other parts of the world.

• Ability to work in a fast-paced dynamic environment.

• Fluency in French or German plus any other European languages.

Preferred Qualifications:

• Bachelor’s degree in a related field.

• Experience working in a SaaS-based environment.

• Experience operating in a fast-paced hyper-growth environment.

Work Environment:

• 100% remote in Greece.

• Collaborative work environment.

• Opportunity to work with a talented team.

• Team members bring leadership experience from top companies like Google.

Why Join JumpCloud?

• Solve challenging technical problems in a fast SaaS-based environment.

• Work with talented individuals across departments who are passionate about the mission.

• Participate in an out-of-the-box thinking culture with a voice in the organization and a seasoned executive team.

• Benefit from a supportive board in a proven market that customers are excited about.

Where you’ll be working/Location:

JumpCloud is committed to being Remote First meaning that you are able to work remotely within the country noted in the Job Description.

This role is remote in the country of Greece. You must be located in and authorized to work in Greece to be considered for this role.

Language:

JumpCloud has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud you will be required to speak and write in English fluently.  Any additional language requirements will be included in the details of the job description.

Why JumpCloud?

If you thrive working in a fast SaaS-based environment and you are passionate about solving challenging technical problems we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team a supportive board and in a proven market that our customers are excited about.

One of JumpCloud's three core values is to “Build Connections.” To us that means creating ' human connection with each other regardless of our backgrounds orientations geographies religions languages gender race etc. We care deeply about the people that we work with and want to see everyone succeed.' - Rajat Bhargava CEO

Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud.  Please note JumpCloud is not accepting third party resumes at this time.

JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status.

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