Account Strategist, Digital Advertising Sales, Google Customer Solutions (Portuguese, English)

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in advertising, sales, marketing, consulting, or media.
• Ability to speak in Portuguese and English fluently in order to communicate in this customer-facing sales role.

Preferred qualifications:

• Experience strategically assessing and achieving client success via sales techniques, including effective questioning, objection handling, and engaged selling.
  
• Experience working with channel sales, advertisers, agencies, or clients.
• Experience in launching and managing paid digital advertising campaigns, particularly in Google Ads and other digital marketing platforms.
• Ability to manage and prioritize a portfolio in an advertising or media sales context, and demonstrated ability to achieve goals to drive growth.
• Ability to build compelling narratives and utilize storytelling as a client engagement strategy.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As an Account Manager, you will be in charge of a portfolio of Google Customer Solutions (GCS), Engage accounts. Providing them with digital marketing consultancy services, you will help advertisers grow their business and maximize their returns through a combination of one-to-one and scalable, yet customized, outreach approach. You will work in partnership with advertisers to understand their strategies and increase their digital maturity through Google advertising solutions, as well as provide them with tactical implementation and maintenance support of their Google Ads accounts.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Manage a portfolio of Google Ads accounts by understanding their marketing objectives, sales journey and identifying opportunities for growth while managing risks.
• Pitch strategies or suggestions to advertisers through a consultative approach via online or in-person meetings.
• Implement creative ways to improve our customer relationships, tailor and share performance-enhancing suggestions aligned on priority growth areas.
• Identify client stakeholders and handle objections from clients. Build trusted relationships with advertisers and develop digital strategies for their success.
• Collaborate within the Sales team and Product Solutions team, to execute on a plan and ensure accountability to meet or exceed goals while prioritizing and delivering outstanding customer experience.