Associate, Implementation

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.

Supports to Project Managers with tactical tasks (such as uploading inventory, triggering materials, drafting and sending communications, request contact load.)

• Cleaning, validating and uploading client inventory files.
• Drafting, validating communications and materials.
• Gathering, validating, loading contact information for drivers.
• Triggering customer access to platforms.
• Service Cloud cases
• AVIS reservations
• RFP’s attention and response
• Identify and implement process improvement opportunities related to the implementation process.

Education and Experience

• Bachelor’s required or equivalent business experience
• 1 to 3 years business experience is required in leasing industry, financial services, operations or customer service.
• English B2

 Knowledge and Competencies

• Strong PC proficiency (including Word, Excel, PowerPoint, and Outlook)
• Strong data entry and typing skills.
• Strong organization skills (ability to prioritize)
• Identify and ask probing questions, gather data, identify options/solutions to a problem or issue.
• Ability to implement and adapt to change effectively.
• Strong communication skills, both written & oral
• Excellent Customer Service & Relationship skills
• Demonstrated ability to build and foster teamwork and relationships

What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
 

Candidates must be willing to comply with a pre-employment background check.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [email protected] or call 55 5018 7100.