Automation Specialist

About Us: Our Company is a young and innovative truly global AI SaaS company founded in 2020 with development centers in the USA the European Union India and the Philippines. Our platform is a modern AI-powered CRM that brings together support product and development teams in one system. It helps SaaS companies manage customer issues gather feedback and improve their products—all while showing how these efforts affect revenue. As part of our rapid growth we are expanding our technical team in the Philippines and are on the lookout for talented and innovative senior QA Engineers to join their mission-driven organization & help us deliver exceptional products. This is an exciting opportunity for professionals who are passionate about innovation and eager to work with cutting-edge technologies in a truly global environment About the Role: As a Mid level Test Automation Specialist you will leverage a cutting-edge test automation framework to enhance and expeditetesting processes govern and evolve test frameworks develop a test reporting system and develop a comprehensive monitoring and alerting system. Your expertise will ensure the robustness efficiency and reliability of the software delivery pipeline. What You'll Do:

Test Case Design & Documentation

• Define clear concise and comprehensive test cases based on requirements specifications and user stories.

• Ensure coverage of positive/negative scenarios edge cases and system interactions.

• Maintain traceability between test cases and product features.

Test Suite Development & Maintenance

• Organize and maintain automated test suites to reflect product changes.

• Refactor outdated or redundant tests ensuring accuracy and relevance.

• Maintain a clear structure for both manual and automated test suites.

AI-driven Test Automation

• Implement and utilize AI and intelligent agents to accelerate test generation.

• Transition from manual test development to AI-driven automation solutions.

Test Framework Governance

• Oversee maintenance and continuous improvement of existing frameworks.

• Analyze failures/escapes identify root causes and implement solutions.

• Drive a culture of quality through ongoing improvements in methodologies.

Test Reporting & Analytics

• Design and develop reports to provide visibility into test suite performance.

• Implement alerting systems for prompt failure notifications.

What You'll Bring:

• Bachelor’s degree in Computer Science Engineering or related field.

• 3–5 years of software testing experience.

• At least 1 year of hands-on experience with Playwright (Puppeteer acceptable alternative).

• Strong experience in automation testing and frameworks.

• Experience with UI and REST API testing.

• Familiarity with AI tools in testing/software development.

• Proficiency in JavaScript Python Golang or similar.

• Experience with test management & defect tracking systems.

• Experience with CI/CD pipelines.

• Strong problem-solving skills and attention to detail.

• Excellent communication and teamwork skills.

Nice-to-Have Skills

• Hands-on experience with PyTest Ginkgo or similar frameworks.

• Experience with AI Agents and tools for automation test generation.

• Knowledge of test framework design and development.

• Strong understanding of test reporting tools & technologies.