AV & Conferencing Systems Engineer

Hudson River Trading (HRT) is seeking an experienced AV & Conferencing Systems Engineer to join our Enterprise Technology team. This individual will serve as a subject matter expert to help provide seamless & efficient technology experiences to HRTers regularly and reliably.

As an AV & Conferencing Systems Engineer, you will be responsible for the daily operation, support, and administration of AV (audio-visual) and UC (unified communications) technology in our APAC and EMEA offices; this requires extremely close teamwork and global collaboration with Enterprise Tech and People Operations counterparts. The ideal candidate for this role is accustomed to working (and thriving) in a fast-paced environment. 

Responsibilities

Want more jobs like this?

Get jobs in Singapore delivered to your inbox every week.

Get Jobs

Send me The Muse newsletters for the best in career advice and job search tips.

By signing up, you agree to our Terms of Service & Privacy Policy.

• Serve as the primary subject matter expert for APAC/EMEA audio-visual issues and a resource for company-wide AV/UC information (both reactively and proactively)
• Develop and refine both hardware automation and software integrations for AV/UC
• Provide technical support and coordination assistance for live and hybrid events
• Perform regular room checks and preventative maintenance on AV/UC equipment, documenting and escalating issues as necessary
• Assist with new equipment evaluation, systems design, and regional builds, installs, and refreshes
• Deliver feedback on existing technology (pain points, user errors, etc.)
• Respond to relevant support tickets and service requests
• Collaborate regularly with third-party development teams and internal stakeholders
• Create and maintain thorough and accurate documentation on supported systems and platforms
• Consult on third-party AV requirements and contracts for offsites, large events, etc.
• Serve as a systems administrator for supported UC platforms

Qualifications

• Familiarity with operation and design principles of commercial audio-visual (AV) and unified communications (UC) systems with control processors, touch panels, microphones, video-wall displays, matrix switchers, cameras, VTC codecs, audio DSPs, projectors, etc.
• Ability to troubleshoot audio/video signal flow calmly, efficiently, and often independently
• Excellent communication and customer service skills
• Ability to solve intricate problems with creative solutions 
• Advanced knowledge of networked systems/topology, end user hardware, telephony/VoIP, and Windows/Mac/Linux platforms as they relate to AV/UC
• Proficiency interpreting and modifying schematic documents, detail/elevation drawings, etc
• You get excited about release notes, firmware updates, and learning about lesser-known features in a well-written manual
• Flexibility to learn and adapt to new systems and technologies as they emerge
• Ability to move or transport up to 50lbs, climb ladders, and crawl under installed furniture as needed

Preferred Qualifications

• Live broadcast video/audio operation
• Video/audio editing and post-production
• Enterprise telephony administration
• Zoom Rooms operation and management
• Crestron Programming (SIMPL, S+, S#)
• Extron/AMX/Savant system design
• Knowledge of AVoIP protocols and best practices
• Lua or Python programming for audio-visual
• Experience with REST APIs, JSON
• Rack fabrication, cable termination
• Basic AutoCAD & Revit
• Cisco CCNA or similar networking baseline
• DSP configuration/scripting (QSC, Biamp, Shure, BSS, etc.)
• Live sound mixing, wireless frequency management, room EQ, etc.