Business Analyst Lead (Hybrid)

If you are a current Chamberlain Group employee, please click here to apply through your Workday account.
Chamberlain Group is a global leader in access solutions with top brands, such as LiftMaster and Chamberlain, found in millions of homes, businesses, and communities worldwide.
As a leader in the Smart Home industry, we boast one of the largest IoT install bases, with innovative products consisting of cameras, locks, card readers, garage door openers, gates and more, all powered by our myQ digital ecosystem.
This role will play a crucial role in supporting and advancing our business by translating data and analytics into business impact. This position is unique as it is embedded within our business units, offering a hands-on opportunity to influence business strategies and decisions directly. The Business Analyst Lead is responsible for reporting and analysis capabilities to proactively generate insights that optimize strategic choices. This role collaborates with a broad group of Product Managers, Decision Intelligence, Connected Services, Marketing, and Finance stakeholders through modeling, analysis, and data-driven recommendations that provide critical insights to drive informed decision-making. This role demands a strong business acumen complemented by technical analytical skills.
Essential Duties and Responsibilities

• Stay abreast of industry trends and competitive landscape to inform business strategies.
• Identify trends, opportunities, and challenges within business operations.
• Proactively generate hypotheses that could improve business results by leveraging data-supported analysis.
• Proactively produce executive-level verbal and written analyses, insights, and reports that support data-driven recommendations.
• Develop a deep understanding of relevant data from various data platforms.
• Translate complex business requirements into analytical frameworks.
• Utilize SQL to extract, manipulate, integrate, and analyze large datasets.
• Create compelling visualizations and dashboards using tools like Power BI to communicate insights to stakeholders.
• Ensure data accuracy and integrity in all analytics and reporting.
• Drive the importance of data collection and creating meaningful tests to measure incremental growth.
• Analyze and interpret complex data to provide actionable insights that support business objectives.
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group's reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Minimum Qualifications
Education/Certifications:

• Bachelor's degree in Business, Information Systems, Business Analytics, Statistics, Mathematics, Econometrics, Engineering, or another related field with significant analytical coursework

Experience:

• 5+ years; Internal or external analytics consulting experience
• 3+ years of experience in a business analysis role
• 2+ years of experience building dashboards and reports in Power BI, Tableau, or other visualization tool,
• 3+ years working with SQL or Python

Knowledge, Skills, and Abilities:

• Ability to deal with ambiguity and make quality decisions in a dynamic, fast-paced environment.
• Ability to effectively lead projects from conception to conclusion, both independently and in a team environment (including working with both internal and external business partners)
• Exceptional SQL skills with a strong track record of working with complex datasets, including data extraction and manipulation.
• Strong understanding of business processes and strategic planning
• Strong verbal and written communication and presentation skills, with the ability to translate complex concepts into actionable business insights.
• Proven track record of leading projects and cross-functional teams
• Strong problem-solving skills and the ability to think analytically.
• Ability to work independently and collaboratively in a fast-paced environment.

Other:
Preferred Qualifications
Education/Certifications:

• MBA or Master's degree in a related field

Experience:

• Experience with Azure (or other cloud environments) and Databricks
• Understanding of data warehouse/data modeling concepts and procedures
• Experience creating calculated metrics, managing and blending data models within Power BI
• Experience with IoT, SaaS, and/or intelligent consumer products & services
• Experience working with customer-facing digital experiences, including end-to-end customer acquisition and engagement processes within mobile applications or parallel platforms.
• Experience with Salesforce, SAP, and CDP platforms such as Tealium
• Experience with Project Management/Tracking tools such as Jira
• Experience building and creating web-based data visualizations.
• Experience creating temporary semantic data layers that support organizational self-service analytics within Azure Cloud architecture.

Knowledge, Skills, and Abilities:

• Understanding of data warehouse/data modeling concepts and procedures
• Strong understanding of financial concepts and analytics
• Working with a software/technology organization

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Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome.
Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence [email protected].
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.