Business Systems Analyst -Payments

Req ID: 325121

BASIC PURPOSE : The Business Systems Analyst role is to plan, design, develop, and launch efficient information systems and operations systems in support of core organizational functions. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve system issues in order to maximize the benefit of Love's IT systems investments.

MAJOR RESPONSIBILITIES:

• Assist in the planning, design, development, of new applications and enhancements to existing retail, POS and payment applications.
• Meet with decision makers, systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
• Ensure compatibility and interoperability of store systems.
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Assist in the deployment of new applications and enhancements to existing applications.
• Conduct research on hardware and software products to justify recommendations and to support purchasing efforts.
• Create system design proposals.
• Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions.
• Create systems models, specifications, diagrams and charts to provide direction to system programmers.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Define project scope, deliverables, timelines and resources that support business goals in collaboration with senior management and stakeholders.
• Manage and track the status of requirements throughout the project lifecycle; enforce and redefine as necessary, communicate changes to project team and stakeholders
• Provide orientation and training to end users for all modified and new systems.
• Other duties assigned as needed.

EDUCATION AND EXPERIENCE:

• Education:
  • HS Diploma or equivalent required
  • College diploma or university degree in the field of computer science, information science, management information systems, or business administration or equivalent work experience.
• Experience:
  • Minimum 3-5 years' experience as a Business Analyst
  • Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
  • Proven track record delivering solutions in a cross-platform environment.
  • Experience managing vendors and internal teams in delivering projects of medium complexity.
  • Experience in retail, payments, or customer facing technologies a plus but not required.

SKILLS AND PHYSICAL DEMANDS:

• Skills:
  • Ability to quickly adapt and improvise to changing business priorities.
  • Excellent presentation, communication, and organizational skills.
  • Ability to independently prioritize work to meet needs of projects and organizational goals.
  • High degree of emotional intelligence being empathetic to the needs of key stakeholders while focusing on the end result.
• Typical Physical Demands:
  • Occasional evening and weekend work to meet deadlines.
  • Occasional travel may be required.
  • Requires prolonged sitting, some bending and stooping.
  • Lifting and transporting of moderately heavy objects, such as computers and peripherals.
  • Manual dexterity sufficient to operate a computer keyboard, mouse, power tools, calculator and other computer components.
  • Requires normal range of hearing and vision.

Job Function(s): Information Technology

Love's Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, we've provided customers with highway hospitality and "Clean Places, Friendly Faces." We're passionate about serving drivers with clean, modern facilities stocked with fuel, food and supplies. We offer meals from popular restaurant chains, trucking supplies, showers and everything needed to get back on the road quickly. The Love's Family of Companies includes:

• Gemini Motor Transport, one of the industry's safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert

The Love's Experience

Love's was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love's, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.

Nearest Major Market: Oklahoma City
Nearest Secondary Market: Oklahoma
Job Segment: Systems Analyst, Business Analyst, Information Systems, Computer Science, Technology